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Rebound Fitness Reviews 

2,323
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 272 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and excellent construction of the products, noting their sturdiness and durability for long-term use. The user experience is frequently highlighted as positive, with many appreciating the smooth, quiet bounce and ease of assembly and storage, especially the folding design. Reviewers also commend the fast and efficient delivery service, often receiving their orders sooner than expected. Exceptional customer service is a recurring theme, with people noting the quick, helpful, and friendly responses to their inquiries. However, some customers mentioned minor issues with assembly, such as missing parts or the need for a video guide for safety during setup. A few other people also felt that the online classes could be improved with more variety, and some expressed disappointment with the postage cost for an already expensive item.

What people talk about most

Product

Reviewers highlight positive aspects of product, consistently praising its superior quality, sturdiness, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the product is superior to cheaper... See more

User experience

Customers had positive experiences with user experience, finding the product easy to set up, use, and store.... See more

Customer service

Users describe positive interactions with customer service, consistently praising its excellence and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers praising the speed and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quite shocked how quickly it arrived after ordering, especially being in regional NQ. Was super easy to put together—10mins tops. First workout had me convinced it was a very good investment for the l... See more

Company replied

Rated 5 out of 5 stars

We were so excited to receive our Maximus Pro Folding Rebounder yesterday. Set-up was so simple and easy, that we were able to try it out right away. I couldn't stop smiling while I was bouncing!... See more

Company replied

Rated 5 out of 5 stars

After researching rebounders, we found that the reported quality and price of the Fit Bounce Pro XL sounded right for us. Ordering was easy, delivered on time, set up simple and the bounce is great. W... See more

Company replied

Rated 5 out of 5 stars

Arrived quickly easy to set up like the fact it will fold fitness pro2 excellent choice and company great to deal with Had cheap rebounder no comparison to this one so superior Find it good for eve... See more

Company replied


Company details

  1. Fitness Equipment Store
  2. Fitness class
  3. Physical Fitness Program
  4. Sporting Goods Store

Written by the company

Rebound Fitness are the leading Rebounding company supplying high quality mini-trampolines to suit all budgets and 100s of rebounding workouts streamed through our online membership platform and also available on DVD. Through our flagship "Bounce & Burn" programme, we have trained over 2500 instructors and helped to set up rebounding classes with freelance instructors in the community, gyms and health clubs, physio's and other therapists and junior/secondary schools - as well as individuals who prefer to Bounce to their own beat in the comfort of their own home, at the office or on the move!

Rebound Fitness

Written by the company

Put the FUN back into Fitness!
Our mission is to get the nation bouncing, put the FUN back into fitness and help people across the globe to lead healthy, happy & well-balanced lifestyles.

Excellent Customer Service

Guaranteed Smiles!

We are committed to outstanding customer service. Any questions or issues please contact our customer service team by email (for the quickest response) or by phone and we will do our best to support you.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(2,323)

257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

New rebounder from Rebound Fitness

Liza from Rebound Fitness was very helpful when I ordered an incorrect replacement mat for my older rebounder. Ultimately I purchased a replacement, updated rebounder which is even better than my original.

June 1, 2026
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Reply from Rebound Fitness

Hi Richard, thanks for your 5 stars! Reviews like this mean the world to our team. Everyone here works hard to make each experience a good one, and it's great to know that comes through. Thank you1

Rated 5 out of 5 stars

The rebounder is stable and feels safe

The rebounder is stable and feels safe. The accompanying dvd and on line support is first class.

May 24, 2026
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Reply from Rebound Fitness

Thanks so much Sue for your 5 star review! Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebounder.fitness

Rated 5 out of 5 stars

Night and day difference

Night and day difference
I ordered on the Monday delivered on Wednesday, with good communication. I feel it is a good company if I had a problem it would be easily dealt with. The rebounder is night and day with my cheaper original. I was worried that I had wasted my money that I wouldn't feel a difference but thankfully no, from the first bounce it was world's apart. The quality is up there with top range rebounders. The bounce is smooth with good amount of spring back. My other cheaper rebounder doesn't have this, it's almost flat in comparison. I have ME so I needed a smoother bounce and impact, this was much gentler on my ankles and feet as it doesn't have the harshness of my other one but still had a good amount of bounce. If I had of known in the beginning I wouldn't have wasted my time and money on a cheaper one. Very pleased with it and it is so easy to sent up and put away. Well worth it.

June 3, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Jody, thank you so much for your 5 star review and the additional comments you submitted. We are so happy to read that you are totally satisfied with the product, our company and our services! Thank you again.

Rated 5 out of 5 stars

Happy customer!

So happy with my purchase! I had made an order for the larger rebounder, and had changed my mind the following day, and wanted the smaller one. I reached out to customer service, and they replied within 30 minutes to adjust my order and ship it out.
It arrived days later, and our entire household has used it every single day since we got it. Amazing quality rebounder and good customer service is the reason I give 5 stars!

May 22, 2026
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Reply from Rebound Fitness

Hi Christina, thank you very much for the 5 star review and also for your additional feedback. Don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent product

After 20 years of using a spring rebounder I decided to try a bungee one. I have to say that I'm absolutely delighted with my Fitbounce Pro. It has a lovely soft bounce to it and it's just so quiet. I no longer annoy my husband by having the volume on the TV on high whilst I bounce catching up with Coronation Street. It feels very sturdy and seems to be a quality product.

June 3, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Sarah, thank you so much for the 5 star review and so happy we met the expectations of a 'professional rebounder'!

Rated 5 out of 5 stars

I recently purchased the Maximus Pro…

I recently purchased the Maximus Pro Bungee with the t-bar from Rebound Fitness... best purchase I've made in years! Back in the 1980s (when I was in my 30s) I had a rebounder, knew about its benefits and loved using it. But somehow a few decades went by and after a few moves, that rebounder got relegated to the back of a closet and was finally donated to a thrift shop. Battling Crohn's Disease for decades and trying to keep active despite limitations by walking daily became more of a challenge when I hit my senior years. This inflammatory bowel disease takes its toll on the entire body with an arthritis that hits almost all the joints somewhat randomly and somewhat unexpectedly. "Use it or lose it. Just keep moving." Both good suggestions, but living through Canadian winters with snowy, icy and rainy conditions affects one's best laid plans of daily walking! And, as if that wasn't enough, where I live the summers are often scorchingly hot and humid... not great walking conditions. I spent some of my younger years going to gyms, but at age 75 that does not appeal to me!

So I was trying to figure out a way to get my body moving consistently, despite weather, etc. I remembered the rebounder I had in the 1980s. But I am not as steady on my feet these days so I was thinking if I could figure out a way to attach a handlebar of some kind to one, maybe I would give it a try again. So I started googling. I was pleasantly surprised to see that now there ARE rebounders with optional stabilizing bars! (I don't think that existed in the 1980s, but then again neither did the huge numbers of us somewhat rickety Baby Boomers!) I also started watching a myriad of YouTube videos that were touting the benefits of rebounding for seniors. So what I did was order a cheaper rebounder with a t-bar, one that would fold up somewhat like a camp chair, so I could store it in a corner if I wanted to. It came preassembled and was easy to use... and use it I did. Started off really slowly, many short sessions per day. Then, as I got my "rebounder legs" and doing longer sessions, I started to notice that the "bounce" on that unit wasn't as springy as I would have liked. Also it squeaked a little bit, which was annoying.

So I started researching rebounders of all kinds. When I found the Maximus Pro Bungee with the T-Bar I knew it was the one for me. It did cost me six times as much as that first unit... but worth it! "You get what you pay for!" (And still it was half the price of the other brand I had been looking at!) So well made, sturdy, softer springier bounce, quiet... I LOVE it! And the legs do fold up IF I ever want to store it somewhere, but I won't. I am in an apartment now and I have the rebounder sitting permanently in a corner of my living room... that way it's convenient for me to use several times a day!

I do think rebounding is the best thing a senior can do for fitness and well-being. It's easy to do at home, doesn't aggravate the joints, is fun to do and makes you feel good! I would recommend this Maximus Pro Bungee with T-Bar to anyone, no matter what your current fitness level.

June 1, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Bonney, thank you so, so much for the 5 star review and also for your very interesting feedback. As a company we love hearing how customers made the choice, as well as their own personal fitness requirements. We wish you many happy 'bouncing' hours on your Maximus Pro bungee rebounder, and we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Excellent service and product

I very much appreciated the excellent service by Liza. She was very personal, helpful and friendly. The delivery was on time, and the product is as expected. Very happy with the experience.

May 27, 2026
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Reply from Rebound Fitness

Hi Christine, thank you so much for the 5 star review and. your additional comments. We do pride ourselves on providing excellent products and service - so thank you again for your endorsement!

Rated 5 out of 5 stars

One of the best purchases I’ve made…

One of the best purchases I’ve made this year, easy to assemble, convenient to be able to fold and store. Great for work outs and general movement, especially when you’re managing pain and find lifting weights during the healing process a struggle while keeping fit

May 27, 2026
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Reply from Rebound Fitness

Hi Carley, thank you very much for the 5 star review. We are so pleased to read that your rebounder met your expectations and is benefiting your keep fit regime. Thank you again for submitting the review - we really do appreciate it!

Rated 5 out of 5 stars

Outstanding customer service

A big thank you for outstanding customer service, especially from Liza. I reported an issue with the T-bar handle some months after purchase. Very clear help from the beginning and once they replicated the problem at the warehouse, they immediately offered me a replacement stability bar free of charge. Love the rebounder but now love the company as well!

May 30, 2026
Unprompted review
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Reply from Rebound Fitness

Hi! Thank you so, so much for the lovely 5 star review you submitted. We really appreciate it when customers taking the time to provide their personal experience with our company. We do pride ourselves on providing excellent customer service, so thank you for your endorsement!

Rated 5 out of 5 stars

Exceptionally well constructed…

Exceptionally well constructed rebounder delivered promptly and well packaged. Nice soft rebound with bungies. Within two five minutes sessions I felt improvement on my back and posture, plus more energised. Great product, great service from this company, thank you.

May 24, 2026
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Reply from Rebound Fitness

Hi Sue, so happy to read that you experienced the benefits of rebounding within such a short period of time! Thank you for the 5 star review and your additional feedback - we really do appreciate it.

Rated 5 out of 5 stars

Great company to deal with

I recently purchased the Maximus Pro Bungee from Rebound Fitness. I was on a tight budget and was concerned about how much it was going to cost. I had a great telephone conversation with Liza who re-assured me about the quality and functionality of this product. She was incredibly knowledgeable and helpful.
My rebounder arrived a few days later and I am very happy with it. I am so glad I decided to spend a bit more for a quality product. Thank you so much Rebound Fitness.

May 11, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Andrea, we really appreciate you taking the time to submit your lovely 5 star review and also the additional feedback. We are so happy that Liza (our super star!!) was able to talk you through everything and help you making that final decision. We do pride ourselves on providing excellent customer service, as well as products, and your comments are a great endorsement! Many thanks

Rated 5 out of 5 stars

I'm SO happy with my Fitbounce…

I'm SO happy I bought a Fitbounce with a stability bar after getting overwhelmed by all the other brands available. It was a little more than I initially thought of spending, but I don't regret this purchase for one second. It's really sturdy, very well constructed, with high quality materials and will serve me well for a long time. The quality was obvious as soon as we opened the box - it's definitely not a flimsy toy that'll end up in landfill in a few years. Liza was terrific to deal with, even though we are on opposite sides of the world. She's efficient, pleasant, straightforward and very helpful. Great company to deal with and a great product. I'm very happy with my decision.

May 20, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Margret, thank you so, so much for the 5 star review you have submitted and for your additional comments. Please remember that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Fab rebounder

Great rebounder! Ordering was quick and easy and with all the info provided I was able to choose the best option for me. Delivery was excellent...the rebounder arrived sooner than expected. It's excellent quality and I'm thrilled with it. Wouldn't hesitate to recommend!

May 15, 2026
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Reply from Rebound Fitness

Hi! We really appreciate the 5 stars and the feedback you submitted. It is so good to read that we met your expectations from order through to delivery. And please remember that our service doesn't end here .... should you have any questions or concerns just drop us an email - we're here to help! service@rebound.fitness

Rated 5 out of 5 stars

Prompt, Thorough, Personalized Customer Service

Liza answered my emailed questions promptly and thoroughly. She went above and beyond to help me find the correct bounce for my fitness level. I'm so grateful because now I am confidently on this new health journey thanks to the personalized customer service at Rebound Fitness.

May 21, 2026
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Reply from Rebound Fitness

Hi Wendy, thank you so much for the lovely 5 star review and comments you have posted. We really do appreciate it when our customers take the time to share their experiences with our company and products as you have done. As a business we do pride ourselves on providing excellent products and customer services, and Liza is an amazingly passionate ambassador for our company, so thank you for your endorsement.

Rated 5 out of 5 stars

I had been looking for a rebounder for…

I had been looking for a rebounder for a couple of years that had folding legs, and was able to be folded into a small size for storage and for portability and this little jem was it! It was also very affordable!

May 8, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Lori, thank you for taking the time to post your lovely 5 star review! We really appreciate you taking the time to do so.

Rated 5 out of 5 stars

High Quality Rebounder

I'm glad I went for this Rebounder as the high quality is very apparent.
It has a very solid feel , despite being a folding version.
I'm very pleased and would recommend this make and model.

May 24, 2026
Unprompted review
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Reply from Rebound Fitness

Hi Chris, many thanks for your 5 star, your additional comments, and also your personal recommendation! We really appreciate it. Please don't forget that we are only an email away should you have any questions or concerns - we're here to help! service@rebound.fitness

Rated 4 out of 5 stars

Great Product!

The rebounder was delivered very quickly and seems to be of high quality. I like it so far. I did quickly see that I should have ordered a stability bar for faster progress and a higher level of confidence. The bar also arrived quickly and has delivered a dramatically enhanced experience.

May 18, 2026
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Reply from Rebound Fitness

Hi! Thanks so much for the 5 star review. We are so happy to read that you are all set now and that you find the stability bar of help! Remember that we are only an email away, should you have any questions or concerns - we're here to help! service@rebounder.com

Rated 5 out of 5 stars

Great product

Ease of ordering, and quick delivery. Great quality, the only thing I struggled with was opening it out. Putting on the other elastic cords for bounce as had to do some myself but that was easy. I do have a little go but nothing serious as sadly not used it properly yet as i have damaged my hip recently so waiting until that is better. But can't wait

May 11, 2026
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Reply from Rebound Fitness

Hi Sarah, thank you for your 5 star review. If you contact us at service@rebound.fitness we can help you with some very easy steps to get you going until your hip is better.

Rated 5 out of 5 stars

The quality of this product is…outstanding

The quality of this product is excellent, very strong piece of equipment. It was great that all I had to do was let the legs spring into place and I was good to go, it’s very quiet as described. My only criticism would be the postage cost of £20 for a not so cheap trampoline.. for something over £300 I’d have expected free delivery. Other than that I love the trampoline and I’m glad I decided to buy from rebound fitness.

May 18, 2026
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Reply from Rebound Fitness

Hi Tracey, thanks so much for the 5 star review, and also for your additional comments. We are constantly reviewing the cost of delivery to ensure that we can pass on the best possible price to our customers. If you need any further information regarding this then please email: service@rebound.fitness. Thanks

Rated 4 out of 5 stars

Fairly easy to put together however…

Fairly easy to put together however perhaps bigger pictures as th one in the instructions were a little blurred

May 18, 2026
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Reply from Rebound Fitness

Hi Shaun, thanks for your review and the constructive points you made. I have forwarded these to our Product Manager so that the pictures can be reviewed and replaced. Thanks again!

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