Re-CAL Ltd Reviews 

240
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 64 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptionally fast turnaround times and highly efficient service, noting that their valuable equipment is handled professionally and returned very quickly. People frequently highlight how straightforward and smooth the entire process is from start to finish. Consumers also noted that arranging the necessary calibrations is extremely convenient and easy to manage. Reviewers deeply appreciate the smooth collection options and straightforward drop-off procedures, which make the entire maintenance procedure completely hassle-free. Many individuals stated they would gladly use these reliable services again next year.

What people talk about most

Service

Reviewers express high satisfaction and appreciation for the service, highlighting its fast and efficient... See more

User experience

Reviewers highlight positive aspects of user experience, describing the service as consistently quick,... See more

Response time

Users describe positive interactions with response times, highlighting the quick services provided. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am very happy with the service that I have received from the team at Re-Cal. The email prior to the due date was a very welcome reminder. This is the second year that I have used their services, I l... See more

Company replied

Rated 5 out of 5 stars

I had a really positive experience with Recal from start to finish. From the very beginning, the team was incredibly helpful, responsive, and genuinely invested in making sure everything went smooth... See more

Company replied

Rated 5 out of 5 stars

Easy to book in, dropped package at post office and delivered back to me Christmas Eve. I didn't expect it back until after Christmas. Couldn't have been more efficient. Exceptional service, thank yo... See more

Company replied

Rated 5 out of 5 stars

I have been using them for the past 5 years. They are the original people to do my machine calibration. They have the tools and machine. I will recommend them always. Received my testing machine in a... See more

Company replied


Company details

  1. Instrumentation Engineer
  2. Measuring Instruments Supplier

Written by the company

Market-leading calibration & repair solutions for all makes & models of electrical test & measurement equipment Free collection and delivery across the UK and a fast turnaround means that we have become 1st choice when a fast, reliable and value for money service is required. All certificates issued are traceable to national standards and our computerised certification system enables us to keep accurate records of all our issued certificates. All types of instruments can be calibrated from 18th Edition, RCD Loop, Insulation, PAT’s Multi Meters, Clamp Meters and Thermometers. We are constantly adding to our range of test equipment calibration services, If you have a specific requirement, JUST ASK! Our automated notification system will promptly notify you that your Instruments are due for re-calibration.


Contact info

4.8

Excellent

TrustScore 5 out of 5

240 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(240)

63 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!!!

Used Re-Cal Ltd before and used them again excellent service..
Will definitely use this company again.

March 19, 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thankyou Stewart. We appreciate your business time and time again. Your review means a lot to us. Keep well.

Rated 5 out of 5 stars

Excellent service

Excellent service. Got my annual reminder. Filled out the form online, completed the postage instructions. Printed out my return paperwork. Boxed up.
Dropped at post office on Monday morning, returned Thursday all done. Considering I live on a Scottish Island that's amazing service.
Thank you.

March 16, 2025
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Reply from Re-CAL Ltd

Such a wonderful review. Thank you very much from all the team at ReCAL. It means the world to us. Keep well.

Rated 5 out of 5 stars

Excellent service again

We have been using them since 2019. Once again Re-CAL's service was excellent. Turnaround in a week for our calibration.

February 27, 2025
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Reply from Re-CAL Ltd

Hi Simon. Thank you for both your continued custom and your wonderful review. It means a lot that you have taken the time to write it, and we appreciate it. Keep well.

Rated 5 out of 5 stars

Very efficient

Very efficient - process helped fill out all the required paperwork and package labels.
Very swift turn round

February 19, 2025
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you for your kind review. We are happy that we could offer a 1st class service to you and the Scouts 😁

Rated 5 out of 5 stars

Fast

Fast, professional, great price. Triple A

January 20, 2025
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Reply from Re-CAL Ltd

Hi Ian. Loving your review. Thank you it means a lot to us. Keep well.

Rated 5 out of 5 stars

Slick and quick

Slick and quick, as well as a reasonable price, great service, would certainly recommend

December 2, 2024
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you for your amazing review Phil. We love great feedback. Have a wonderful Christmas and New Year.

Rated 5 out of 5 stars

Great communication at every stage

Great communication at every stage, swift and efficient service!

November 25, 2024
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Reply from Re-CAL Ltd

Thank you for your fabulous review and your time to write it, it means a lot to us to receive all feedback and positive is always the best. We appreciate your time and custom. Keep well.

Rated 5 out of 5 stars

Great Service

Collection pain-free. Good communication.
Returned in good order, Great job.

November 13, 2024
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Reply from Re-CAL Ltd

Great review Sam, it means a lot to us and we can't thank you enough for your time and custom. We hope to see you back next time. Be well

Rated 1 out of 5 stars

Very poor service

I tried several times this morning to place an order for a calibration via the web site. Despite entering various card details the site returned errors. I called the office and the response was that I would have to speak to their web guy. They didn't seem at all bothered that I just wanted to place an order and pay and not to have to speak to a tech. about the issue. I had to go elsewhere - very poor service.

November 27, 2024
Unprompted review
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Hi Pete

We are sorry that you did not find our site or service useful. Our administrator would have put you onto our web staff member to assist, not a tech person. We have had a lot of customers order on the site today without issue, so we are unsure why you had been unable to use your card. We also accept paypal payments and Google Pay. Nevertheless we will look into this to ensure other customers do not have an issue.

Keep well.

Rated 5 out of 5 stars

Great price & fast turn around

Great price & fast turn around. Good communication through the whole process. Will definitely use again.

October 8, 2024
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Reply from Re-CAL Ltd

Thank you for your time and great review Neil. It really means a lot to us. Keep well.

Rated 5 out of 5 stars

Extremely quick, efficient and good value service

Quick, efficient and value for money. I was amazed at the turn around time 3 days from the time it was collected to the time I received it back.

October 17, 2024
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Reply from Re-CAL Ltd

What a fabulous review. Thank you so much for taking he time Graham. We are very happy, that you are happy with our service, and hope to see you again next time. Keep well😊

Rated 5 out of 5 stars

MFT calibration

Recently had my MFT calibrated with Re-cal, the service and turn around was incredible. Also had a question which they promptly responded to and resolved the issue. Brilliant service!

October 15, 2024
Unprompted review
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you Jacob for you fabulous review. We are very happy we could be of service and that we met your expectations. Hope to see you again next year.

Rated 5 out of 5 stars

Great service as always

Great service as always. Very quick turnaround. Thank you

September 30, 2024
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you for your lovely review Linda and for using ReCAL again. Keep well 😊

Rated 5 out of 5 stars

Fast service

Fast service
Thank you for the speed with which you dealt with my order.

September 27, 2024
Re-CAL Ltd logo

Reply from Re-CAL Ltd

Thank you for your review Austin. We love great feed back. We are very pleased we met your expectations. Above and beyond is how we are made. Keep well.

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