Recharge.fr Reviews 20,298

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

I belong to a generation not very comfortable with the mobile phones. And I needed assistance to apply the refueling in a mobile phone. And the Assistant told me that the former SIM CARD was not anymo... See more

Company replied

Rated 5 out of 5 stars

I used Recharge to top up Apple Account balance. I paid swiftly using Apple Pay, then pressed a button, added gif card to my account and I had my euros on balance pretty smoothly and effortlessly.

Company replied

Rated 3 out of 5 stars

Yesterday i baught a 100€ bitsa card but there was some error after i baught it i had the money taken from my bank account and didn't get the in website code as the error was on the website while it w... See more

Company replied

Rated 4 out of 5 stars

I bought credit for my phone. The payment went as expected, but when I had to follow the required steps for recharging, the code was not valid. I have tried few times, but I got the same message. I... See more

Company replied

Company details

  1. Mobile Network Operator
  2. Gaming service Provider
  3. Glasses Store
  4. Music Store
  5. Telecommunications Service Provider

About Recharge.fr

Written by the company

Recharge.fr est le site internet de référence pour acheter facilement et rapidement votre recharge, carte prépayée ou carte cadeau en ligne. Rechargez votre crédit d’appel mobile parmi plusieurs opérateurs téléphoniques en France en seulement 30 secondes. Offrez-vous également une carte bancaire prépayée, une carte prépayée de jeu ou encore une carte cadeau Musique, TV & Apps en seulement quelques clics. Le paiement est possible avec un compte Paypal ou par carte bancaire (CB, Visa, Mastercard, Maestro). Après l'achat, votre code numérique s'affiche sur votre écran et vous recevez également votre recharge par e-mail. Quelle que soit votre envie du moment, Recharge.fr a la carte prépayée pour vous.

Recharger du crédit toujours et partout sur Recharge.fr

Written by the company

Nous sommes à votre écoute !
Une question ou un souci avec votre commande ? Contactez-nous directement à support@recharge.fr pour que nous puissions vous aider au pus vite. Il n'a pas de problèmes, que des solutions :)
Rapide et simple
Êtes-vous pressé ? Commander du crédit se fait en 30 secondes. Vous recevrez le code directement par e-mail. Donc commandez le crédit dont vous avez besoin quand vous en avez besoin !
Payer en toute sécurité
Si vous faites des achats en ligne, votre sécurité est toujours extrêmement importante. C'est la raison pour laquelle il est possible de payer par exemple avec PayPal, Carte Bancaire et Visa. La commande de votre crédit préféré se fait non seulement vite, mais aussi en toute sécurité.
Grand choix
Voulez-vous recharger votre crédit d'appel, augmenter le temps de jeu de votre jeu préféré ou acheter un beau cadeau de dernière minute ? Sur Recharge.fr, vous pouvez trouver le bon crédit pour chaque personne et pour chaque occasion.

Contact info

3.9

Great

TrustScore 4 out of 5

20K reviews

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Asks customers to review

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Rated 1 out of 5 stars

I bought the credit online and if I…

I bought the credit online and if I didn't use it until the next then the credit will be gone, it happens to me twice so I even want to give you half star (demi étoile)but no way

June 22, 2021
Recharge.fr logo

Reply from Recharge.fr

Hi Jay,

I'm sorry to hear that you are encountering an issue with your code.

Our Customer Service team is happy to assist you, however for safety and privacy reasons, we cannot do this via Trustpilot. We therefore kindly ask that you contact us as soon as possible by following the instructions below this message.

Once you have contacted Customer Service, you will receive a confirmation e-mail and one our advisors will reach out to you as soon as they can (generally within 1 working day).

Thank you for your cooperation and we look forward to hearing from you.

Kal | Recharge.fr

Having an issue? Reaching us via Trustpilot is slower. Here are two simple ways to contact our customer service.
- email: support@recharge.fr
- contact form: https://faq.recharge.com/hc/en
So we can treat your request faster, please include your order information (order number and email used to order). "

Rated 1 out of 5 stars

Very bad service.

I’d have given zero star. Made a purchase but haven’t received my code yet. Contact support but haven’t heard from them. Wrote them 3 emails no response and the website says they are committed to responding in 2days. And its been a week now still no respond. To top with that my credit card has been charged and yet I havent received my code.

April 5, 2021
Unprompted review

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