I belong to a generation not very comfortable with the mobile phones. And I needed assistance to apply the refueling in a mobile phone. And the Assistant told me that the former SIM CARD was not anymo... See more
Company replied
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See what reviewers are saying
I used Recharge to top up Apple Account balance. I paid swiftly using Apple Pay, then pressed a button, added gif card to my account and I had my euros on balance pretty smoothly and effortlessly.
Company replied
Yesterday i baught a 100€ bitsa card but there was some error after i baught it i had the money taken from my bank account and didn't get the in website code as the error was on the website while it w... See more
Company replied
I bought credit for my phone. The payment went as expected, but when I had to follow the required steps for recharging, the code was not valid. I have tried few times, but I got the same message. I... See more
Company replied
Company details
- Mobile Network Operator
- Gaming service Provider
- Glasses Store
- Music Store
- Telecommunications Service Provider
About Recharge.fr
Written by the company
Recharge.fr est le site internet de référence pour acheter facilement et rapidement votre recharge, carte prépayée ou carte cadeau en ligne. Rechargez votre crédit d’appel mobile parmi plusieurs opérateurs téléphoniques en France en seulement 30 secondes. Offrez-vous également une carte bancaire prépayée, une carte prépayée de jeu ou encore une carte cadeau Musique, TV & Apps en seulement quelques clics. Le paiement est possible avec un compte Paypal ou par carte bancaire (CB, Visa, Mastercard, Maestro). Après l'achat, votre code numérique s'affiche sur votre écran et vous recevez également votre recharge par e-mail. Quelle que soit votre envie du moment, Recharge.fr a la carte prépayée pour vous.
Recharger du crédit toujours et partout sur Recharge.fr
Written by the company
- Nous sommes à votre écoute !
- Une question ou un souci avec votre commande ? Contactez-nous directement à support@recharge.fr pour que nous puissions vous aider au pus vite. Il n'a pas de problèmes, que des solutions :)
- Rapide et simple
- Êtes-vous pressé ? Commander du crédit se fait en 30 secondes. Vous recevrez le code directement par e-mail. Donc commandez le crédit dont vous avez besoin quand vous en avez besoin !
- Payer en toute sécurité
- Si vous faites des achats en ligne, votre sécurité est toujours extrêmement importante. C'est la raison pour laquelle il est possible de payer par exemple avec PayPal, Carte Bancaire et Visa. La commande de votre crédit préféré se fait non seulement vite, mais aussi en toute sécurité.
- Grand choix
- Voulez-vous recharger votre crédit d'appel, augmenter le temps de jeu de votre jeu préféré ou acheter un beau cadeau de dernière minute ? Sur Recharge.fr, vous pouvez trouver le bon crédit pour chaque personne et pour chaque occasion.
Contact info
2D, rue Georges Mélies, 78390, Bois d'Arcy, France
- support@recharge.fr
- recharge.fr
3.9
Great
20K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
I have been sold used Steam Card (…
I have been sold used Steam Card ( almost 50 % were invalid codes unusable ). I understand, if two people buy cards simultaneously, then both are given same card codes and first person used will benefit, other losses his hard earned money.
August 31, 2024
Reply from Recharge.fr
Hello Mohammed,
Thank you for making your purchase from us, we appreciate your confidence.
We understand that you couldn't use your Steam code. Our codes are generated at the moment of purchase so there should not be any issues with them. Of course, we take your complaint very seriously so we'd like to understand what happened.
We have sent you an email to assist you in this situation, please get back to us so we may solve this together.
We look forward to hearing from you.
Kind regards
recharge.fr
Because I was defrauded by fraud I…
Because I was defrauded by fraud I bought Lyca credit sadly they sent me already use code
August 22, 2024
Reply from Recharge.fr
Hello Mary,
We understand that you were sent a used code. I see that you already contacted us about this and that an agent replied to your message, but it seems that we received no reply back from you.
We kindly advise that you check your inbox/spam folder for the message. If the issue is not resolved or if you have any other questions, please reply to the message that the agent sent and you will then be assisted further. Thank you for your understanding and have a wonderful day.
Kind regards,
Recharge.fr
Reply from Recharge.fr
Hello,
Thank you for choosing us. We're thrilled to hear that you're happy with our service! Your support is truly appreciated.
Kind regards,
Recharge.fr
It doesn’t work
It doesn’t work! It keeps saying that something went wrong- please try again later
July 25, 2024
Reply from Recharge.fr
Dear customer, thank you for taking the time to share your feedback.
We are sincerely sorry to hear of your dissatisfaction with our service and of the problem linked. We checked our system and noticed that you have not contacted us directly regarding this situation to date.
To resolve this matter, we have taken the initiative to contact you directly and look forward to your response so we can solve this issue together.
We look forward to hearing from you.
Kind regards,
recharge.fr
Practical application to recharge cell
Practical application to recharge my Bouygues plan
July 5, 2024
Reply from Recharge.fr
Dear customer,
thank you for taking the time to share your positive experience! We're thrilled that you enjoyed our service and appreciate your support.
Kind regards,
recharge.fr
Service au top
July 9, 2024
Reply from Recharge.fr
Bonjour Mariama,
Nous apprécions votre gentillesse et sommes ravis de savoir que notre service a répondu à vos attentes. Nous vous remercions de nous avoir choisis et nous nous réjouissons de vous servir à nouveau.
Cordialement,
Recharge.fr
Reply from Recharge.fr
Hello Brahim,
Thank you for the fantastic review! We're pleased to have met your expectations, and we appreciate your support. Have a wonderful day, and we look forward to serving you again.
Kind regards,
Recharge.fr
Reply from Recharge.fr
Bonjour Marlène,
Il est toujours gratifiant d'entendre parler de clients satisfaits comme vous ! Merci de nous avoir choisis et d'avoir partagé votre expérience positive.
Cordialement,
Recharge.fr
Reply from Recharge.fr
Hola Mathra
Agradecemos tus amables palabras y estamos encantados de saber que nuestro servicio cumplió tus expectativas. Gracias por elegirnos y esperamos volver a verte por nuestra web.
Un cordial saludo,
Recharge.fr
Reply from Recharge.fr
Cher client,
nous vous remercions de nous avoir choisis et nous sommes ravis d'apprendre que vous êtes satisfaits de nos services ! Nous sommes ravis d'apprendre que vous êtes satisfait de notre service. Votre soutien est vraiment apprécié.
Cordialement,
recharge.fr
Très bon service client
May 18, 2024
Reply from Recharge.fr
Bonjour,
Merci beaucoup pour votre avis 5 étoiles ! Nous sommes ravis d'apprendre que vous avez apprécié notre service client. Votre satisfaction est notre priorité et votre retour positif nous encourage à continuer à nous améliorer.
Cordialement,
Recharge.fr
Reply from Recharge.fr
Cher client, nous vous remercions d'avoir pris le temps de nous faire part de vos commentaires.
Nous sommes sincèrement désolés d'apprendre votre insatisfaction à l'égard de notre service et du problème lié. Nous avons vérifié notre système et remarqué que vous ne nous avez pas encore contactés directement à propos de cette situation.
Afin de résoudre ce problème, nous avons pris l'initiative de vous contacter directement et attendons votre réponse afin que nous puissions résoudre ce problème ensemble.
Dans l'attente de votre réponse, nous vous prions d'agréer.
Cordialement,
recharge.fr
Not on app store for iOS
May 11, 2024
Reply from Recharge.fr
Hello there,
I understand that you're having an issue with an item or product not being on the App Sotre for iOS. However, your review is not quite clear and for this reason, I have created a new ticket and followed up with you via Email, in order to further assist you.
Have a nice day.
Sincerely,
Recharge.fr
Reply from Recharge.fr
Bonjour,
Merci pour votre avis ! Nous sommes heureux d'être à la hauteur de vos attentes et nous apprécions votre soutien.
Cordialement,
Recharge.fr
Reply from Recharge.fr
Bonjour,
Merci pour votre feedback. Nous sommes ravis d'apprendre que notre service vous a laissé une impression positive ! Merci d'avoir partagé votre expérience avec les autres.
Cordialement
Recharge.fr
Reply from Recharge.fr
Dear customer,
thank you for taking the time to share your positive experience! We're thrilled that you enjoyed our service and appreciate your support.
Kind regards,
Recharge.fr
Recharge did what they said they would…
Recharge did what they said they would do at the time they said they would do it.
March 3, 2024
Reply from Recharge.fr
Hello,
It's wonderful to hear that you're happy with your purchase! We strive to provide the best experience, and your positive review motivates us to keep up the good work.
Kind regards
Recharge.com
En tout tout est correct
February 19, 2024
Reply from Recharge.fr
Bonjour,
Merci pour votre feedback.
Nous sommes ravis d'apprendre que notre service vous a laissé une impression positive ! Merci d'avoir partagé votre expérience avec les autres.
Cordialement
Recharge.fr
Reply from Recharge.fr
Hello Liliane, thank you for your review. We're very sorry to hear that you are not happy with our services. We checked our system, and it seems that we have not received an email message from you yet about the issue.
That is why we've now sent an email to assist you with the matter. Could you please respond to this so that we can solve it together? We look forward to your response and to assisting you further.
Kind regards,
Recharge.fr
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