RecordGone.com Reviews 247

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

I am very grateful for the help I always receive from the lawyers at higbeeassociates.com ,and RecordGone.com . I have needed their services and the service exceeds my expectations. At any time I ne... See more

Rated 5 out of 5 stars

The service was easy. Everything was well explained , I hardly had to do anything and they kept me updated the whole way . Perfect for someone like me with a busy schedule but still wanting to take th... See more

Rated 1 out of 5 stars

Stay away from this company. It will attempt to cheat you at the end of the rental by claiming nonexistent damages when insurance is not purchased. They have poor roadside assistance. Their vehicle... See more

Rated 5 out of 5 stars

I was apprehensive with using an online agency handle such a sensitive matter. This, I though, could be a big, costly mistake. Boy was I wrong! Higbee & Associates went above and beyond to provide ste... See more

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4.5

Excellent

TrustScore 4.5 out of 5

247 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I am very grateful for the help I…

I am very grateful for the help I always receive from the lawyers at higbeeassociates.com ,and RecordGone.com . I have needed their services and the service exceeds my expectations.
At any time I need them they are always available to help quickly and a high level of professionalism. Updates where always there, Thank you.

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience, the attorneys were very helpful, my results turned out to be a positive result. Would definitely recommend.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

HAD MY BACK

From beginning to end they stood by, giving me instant updateson my case when it came. I liked the fact that they took installments monthly on my fee which helped me out greatly. In fact I am getting ready touse them again on other matters. GREAT JOB!!

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

I was with Records Gone for over four years

I was with Records Gone for over four years and they never gave up and finally got the NJ State Police to do what the court ordered. Their motto should be never give up, never give in.....EVER! They were very impressive and I would highly recommend them and their services. Thank you Records Gone!!!

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Giana is amazing

Giana is amazing! Everyone is very helpful and great. I am very glad I have had the opportunity be part of your wonderful team

October 27, 2025
Unprompted review
Rated 1 out of 5 stars

I don’t usually write reviews

I don’t usually write reviews, but I felt compelled to share my experience with this company. I signed up because I was desperate to get some old arrest records and embarrassing personal info off the internet. The sales rep made it sound like they had “proprietary tools” and connections that could handle everything fast. They charged me $1200 upfront and promised guaranteed result within 30-45 days. Three months passed without any results the same records where still online and even the outdated court records. They didn’t help at all. I wanted more effective result and I thankfully Eraseinfo was made known to me. I was able to discuss with them about my case on instagram, they processed my case and were able to wipe out all my records online. I must say it was very effective with them unlike other cases I’ve gone through.

May 27, 2025
Unprompted review
Rated 1 out of 5 stars

12 months, no resolution

I signed up for a record clearing case over 12 months ago.

They still have not finished my case and it's at filing the final motion to seal for the last 3 months and it still has not been filed even though they have told me multiple times all they need to do is mail it. I paid over $1200 and it has been more work for me to make them do it than to just do it myself with some help from some legal self help booklets from the state itself .

I called them for a refund. They completely refused and hung up the phone on me after telling me a bunch of lies about having done work on my case and that I was being rude to them. It has been 6 months and they could not even fill out a petition with 5 blanks on it. I will be suing them in small claims court and I seriously dare them to answer the claim as opposed to accepting the default judgment, notwithstanding the complaints I will be making against them, particularly the attorney. The paralegals are just lame ducks who can barely put a sentence together other than saying something similar to "all the work we have done in your case .."

TLDR do it yourself with free legal advice from state government websites.

August 2, 2024
Unprompted review
Rated 1 out of 5 stars

Stay away from this company

Stay away from this company. It will attempt to cheat you at the end of the rental by claiming nonexistent damages when insurance is not purchased. They have poor roadside assistance. Their vehicles have had the spare tire removed. Is this legal in Spain? Thwey will pressure you into buying insurance and then retaliate if tyou don't.

June 14, 2024
Unprompted review
Rated 5 out of 5 stars

A Pleasant Experience

Getting started with Stephanie was very pleasant. She was very nice and professional. Her friendliness made the process a nice experience. She answered my questions and was very patient with with me.

August 9, 2023
Unprompted review
Rated 5 out of 5 stars

My initial consultation went better…

My initial consultation went better than anything I expected from a law office. Elizabeth called me at my appointed time and went right to work with me. The consultation only took about 10 minutes and I was all set. The fee was as stated in their ad page. The payment is spread over 6 month. So I’m very comfortable with that. If the case is completed earlier than 6 month I’ll be more than glad to pay off the fee earlier. The payment portal was very user friendly and I was also able to upload some document thru it. Elizabeth sounded sincere and trustworthy. Thank you for making the process easy and comfortable for me.

April 11, 2023
Unprompted review

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