RecoverFit Reviews 

266
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Excellent company with great communication. I rented their Normatec 3 leg compression machine for several months. There were no hidden monthly charges (which is rare these days). Upon returning the it... See more

Rated 5 out of 5 stars

Ease in communicating with their staff (Harry). My package got delayed by DPD due to adverse weather conditions. The package could not be tracked and I didn't know why. I messaged recovery fit thr... See more

Rated 5 out of 5 stars

I broke down with two flat tyre rang the AA Kevin arrived in a van said they were beyond repair & arranged for a breakdown truck to arrive. CF recovery truck arrived Peter the driver assessed the... See more

Rated 5 out of 5 stars

Company responded to my query straight away, and helped me to make decision on which compression boots. Daughter bought a pair, and we both tried it and loved it so much I bought a second pair. Use... See more

Company details

  1. Sporting Goods Store
  2. Physiotherapy Equipment Supplier

Written by the company

The UK's Most Trusted Recovery Store. Selling Performance and Recovery products to Elite Stars right down to weekend warriors. We are the trusted supplier of Normatec Recovery Boots, Hyperice, Therabody and many more top level recovery brands from around the world. We have worked in the professional sports industry for over 10 years now, supplying most of the top level clubs, teams, organisations and athletes in the UK and across Europe.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

266 reviews

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4.6

All reviews

(266)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Harry was great

Watt bike is class, like new. Harry was very helpful, even with supply issues - kept me fully up to date on any delays and followed through, very happy with product and service

November 16, 2022
Rated 5 out of 5 stars

Bought the 420L icebath with lid

Bought the 420L icebath with lid. Product very well made. Currently on day 11. If it's something that is of interest this ice bath is one of the best and cheapest on the market at moment. My husband is 6 ft and can easily fit in (sat up) and submerged up to his neck. Carnt really say it's a pleasure using it as yet haha🥶🥶. But it is an icebath 😁 Also speedy next day delivery. Received a free gift 🎁 a timer which works perfectly in conjunction with the bath.

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

Awesome customer support!

I ordered a Theragun wave roller and unfortunately it did not work, however the custom support sent another one immediately without waiting to receive the faulty one. Awesome customer support, is not it? Which made happy to the extent I ordered RecoveryAir JetBoots without any worries!

November 23, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic! Great product and service. Speedy dispatch and quick to answer any questions.

November 22, 2022
RecoverFit logo

Reply from RecoverFit

Thank you for your great feedback Dan, much appreciated.

Rated 1 out of 5 stars

Not recieved what I ordered.

I would give this 0 stars if I could, 1 is being very generous. I did not recieve what I ordered.

November 22, 2022
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Reply from RecoverFit

Good morning Diane, first of all, I'm very sorry for the inconvenience of this order. As you purchased some of our used gym equipment (not something we normally do, but due to a sale of our sister business we have some equipment available) We actually tried to send out your item twice via our normal courier but it was returned due to the awkwardness of the shape of the item (a tall medicine ball rack). We also looked at different courier options but this was 3x the product value.

We have since refunded your whole order.

Again sorry for the inconvenience, please accept our apologies.

Regards
Ryan

Rated 5 out of 5 stars

I had an issue with my battery for the…

I had an issue with my battery for the Normatec system and they replaced it within a few days. Fantastic!

November 14, 2022
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Reply from RecoverFit

Thanks for your feedback, Marc. I'm glad we were able to get your system back out and working quickly. Regards Ryan

Rated 1 out of 5 stars

How can you send me an used arms set

How can you send me an used arms set, both arm was been open used and has hair on it.

November 15, 2022
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Reply from RecoverFit

Hi, First of all, I'm extremely sorry for any inconvenience this has caused. On rare occasions, our team would have opened a product to show a customer or something similar, but it would never have been a used product. Again I can only apologise for the way you received your order. I believe my colleague reached out to you straight away and we have sorted this issue but we are certainly going to review our processes to make sure this circumstance doesn't happen again. Kind Regards, Ryan

Rated 5 out of 5 stars

After looking a little more at the…

After looking a little more at the website, I went for elbow band to help with tennis elbow that I have been struggling with. WORKED A TREAT! 🎾

November 10, 2022
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Reply from RecoverFit

Our elbow band is super popular for Tennis Elbow! I'm glad it helped!

Rated 5 out of 5 stars
RecoverFit logo

Reply from RecoverFit

Hi Oleksandr,
So first of all, im very sorry for the delay.
I have checked our system and can see your order was actually delivered on November 10th @ 10:17.
Unfortuatly it looks like this particular order got held in customs, which is out of our hands.
Im glad this has now been delivered.
If you need any help in the meantime, please dont hesitate to get in touch via any means on our website.

Thanks
Ryan

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