It was my first time ordering knee braces and I ended up ordering the wrong size. Send them an e-mail and got an immediate response. Jeff sorted everything out in no time while advising abo... See more
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Company details
Written by the company
Premium Sports & Orthopaedic Bracing
Contact info
Unit 7, Evans Business Centre, Orion Way, NE29 7SN, North Shields, United Kingdom
- 08003688964
- enquiries@brace-yourself.co.uk
- brace-yourself.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
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Suffering from excruciating hip pain
Suffering from excruciating hip pain, I decided to get a Tend Deep massager, well the results were instant, pain gone, freedom to move my leg, this little powerful massager is awesome, I would recommend to anyone with any joint pain / muscle pain. Its small and compact but boy does it deliver great long lasting pain relief.
Great service, providing innovative and effective Incrediwear
There's such a variety of therapeutic options for managing the pain and immobility of osteoarthritis that it can be quite overwhelming, especially when sorting the real from the snake oil. Brace made the process incredibly easy, offering plausible arguments for the effectiveness of Incrediwear, a new solution using less than easy to understand science for a layman and a great delivery service. I was prepared to be disappointed but found the comfortable fit and "science," seemed to work. The improved circulation seemed to prevent my knee swelling up and the lymph to flow away more readily, meaning pain was less forthcoming during the night. Thank you Brace for great service and offering this innovative and new product.
Tend Deep
Have been experiencing neck / shoulder pain and stiffness. After discussion with Jeff (who was extremely helpful) I opted to try the Tend Deep. Order arrived fast and WOW.....provided immediate relief! My arm, shoulder and neck felt free er and pain eased. It even relieved the associated headache I had. I'm truly amazed at the effectiveness of this product and it's compact so you can take it anywhere! Overall a great experience, would definitely recommend both Brace Yourself and the Tend Deep
Incrediwear works!
Having experienced a blood clot on my last flight I was recommended to try the Incrediwear socks. I found them to be far more comfortable than the traditional compression socks, I had no swelling to my leg (which is unusual for me) and most importantly no clots!
Thank you to Jeff and the team for a fantastic service. Incrediwear has given me the confidence to fly again!
Outstanding customer service
It was my first time ordering knee braces and I ended up ordering the wrong size.
Send them an e-mail and got an immediate response.
Jeff sorted everything out in no time while advising about sizing.
These Bauerfeind outdoor knee support are exclent. Amazing quality!
A great shopping experience.
I will definitely buy again.
Amazing Customer Service
Jeff worked with me every step of my order to make sure I had the right fitting brace in time for my snowboarding holiday. He was extremely attentive and helpful and the brace turned out great! It was the first trip where I had minimal swelling after I snapped my meniscus a few years ago. I can't say enough great things about Brace Yourself.
Incredible Incrediwear
I have been using the Incrediwear body sleeve for a few months now and I must say it is fantastic. I can happily say I use less pain medication as a result. I would (and have) recommend trying this for anyone suffering from long term issues. Many thanks.
Amazing customer service, highly recommended
Amazing customer service. I ordered a knee brace, it arrived extremely quickly but looked like it was a return as it was not in perfect condition.
I had an email response almost immediately and as a goodwill gesture, another one was sent out free of charge the next day. I cannot recommend Brace-Yourself (and Jeff in particular) more highly.
Great customer service
Great customer service! Went above and beyond to help with my last minute delivery changes. Highly recommended!
I have purchased 2 knee supports which…
I have purchased 2 knee supports which have been excellent. From over use one of the splints snapped. Contacted Jeff from Customer Services who provided great advice and was brilliant with his support and who dispatched a replacement on the same day. Would reccomend the company and thanks to Jeff for all your help !
6 star experience ⭐️⭐️⭐️⭐️⭐️⭐️
Jeff and the team really looked after me, I needed a brace asap, they expedited the delivery and I even got a discount code for signing up to the newsletter.
I placed my order at 10am yesterday and I was wearing it by lunchtime today! Very very impressed thank you
Excellent service
Excellent service, during the purchase order and delivery, plus friendly staff, for my order for my knee support, which really helps me. Thank you!
Incrediwear Knee supports
I had a recommendation for the Incrediwear Knee brace to manage my arthritic knee pain. Having been through many other knee supports I am a solo delighted with it. I can comfortably walk 18 holes of golf - it reduces pain and inflammation.
Plus, their Customer Care is exceptional.
I’m so glad to have had this recommendation.
Superb Customer Service
Had a mix up with my order and received the wrong item. Jeff sorted this out with no fuss then sorted me out with my refund and order of the correct item. Superb customer service.
Brilliant customer service!
Massive thank you to Jeff at Brace-Yourself, I desperately needed fast delivery of a knee brace for my son and Jeff saved the day! Brilliant personal customer service! Highly recommend!
Great service
I just wanted to say a huge thank you to Jeff who has been so very helpful in finally getting my pillow delivered to me. He has been most patient and efficient. Hopefully I can now get a good night's sleep 😴. Great service.
Litterally night and day difference
Litterally night and day difference. I had a nasty skate accident and my knee has been killing me for about 3 weeks now. Ordered the knee sleeve and oh my days what a difference. Love it.

Reply from Brace-Yourself
I putchased a knee brace from brace…
I purchased a knee brace from brace yourself last year. The customer service was great. I wanted to repurchase the same item this year from brace yourself but i found the product I was looking for cheaper elsewhere. I told Jeff, he got back to me quickly and price matched the product. Jeff sent my knee brace on a speedy delivery as well. Very happy. Great service as usual. Thanks Jeff
What a great company to deal with!
What a pleasure this company has been to deal with! I needed a knee brace / support to help me in my journey back onto the hockey pitch, some months after knee surgery. I wasn't sure what sort of brace to buy, & ended up purchasing something that was uncomfortable [for me]. Jeff was so responsive - same day replies to my emails asking for help, with a no quibble willingness to exchange what I had bought for an alternative option, which arrived the very next day [& is amazing]! I can't thank Jeff and the team enough - absolutely outstanding customer service.
Excellent company
Excellent company. Fast and efficient. Had a slight problem with the product I bought (through no fault of the company itself) and the matter was rectified pretty much immediately. Absolutely top-notch customer service. Cannot recommend them highly enough.
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