Brace-Yourself Reviews 

Jeff was absolutely excellent. Sorted me out straight away when i messed up my order. Honestly the customer service could not have been better. Thanks.

I've been suffering with fairly constant pain in my hands caused by arthritis making gripping objects and handshakes particularly uncomfortable.
I started wearing the Incrediwear circulation gloves a few weeks ago. I'm finding that within minutes of putting them on my hands become more comfortable. The tips of fingers being exposed means they are wearable for many activities where touch is important (ie. using my phone, writing, etc.) and even though the fingers are exposed they, too, stay lovely and warm - the effect of the promised increased blood flow, I assume.
They do get grubby with frequent use but I hand wash them in a 'delicates' liquid and they come up good as new.
With so few effective treatments available for arthritic hands it's good to have these gloves for day to day comfort.
Thank you Brace-Yourself and Incrediwear!

Ordered a forearm brace and patella knee support, measured by physiotherapist.Arrived 2 days later, both items too small,immediately phoned them Andy most helpful said there's no bigger size,authorised a refund.Thats when the helpfulness changes to arrogance/ignorance.Had to wait 15 working days for it to be processed & further 10 days to clear on credit card, as per there return policy which was shoved in my face continuously.The knee support itself was flimsy at best,same get off Temu/Ebay, just fraction of price,same with arm brace,very lightweight plenty of ventilation,but flimsy, one i got from hospital so much better. Physiotherapist totally shocked a poor aftersales & has removed them from his catalogue.I certainly wouldn't recommend especially at the high prices, would expect something that's a quality product..

Superb sleeve for my calf! I have got the incrediwear product and have been able to get back to training so quickly. Clive and team are the orthopaedic GOATS!

Brilliant service and advice, so helpful and knowledgeable - Thank you!

Really needed help with my knee, and the sleeve that was recommended has been a game changer for me.

Professional service from Jeff. He understands exactly what is needed and bends over backwards to make it happen.
Faultless ☺️

Ordered late friday morning received saturday morning 10am. Cannot thank Jeff enough for making sure the parcel was sent out for delivery at my last minute request.

My order was dealt with very promptly
I ordered two braces of different sizes as advised by my physiotherapist. I returned one brace and was reimbursed
The service is great but the brace is amazing. I had a weekend in London and wore it on days when I was walking or standing for long periods of time
The difference it made to my knee was very noticeable. No pain or feelings of tiredness. Life can get back to normal now
I am off to Cornwall soon and will test out my cliff walking!

A big thank you for your honesty and professionalism. One of our missing parcels had mistakenly been delivered to your address, and you were kind enough to let us know right away. Really appreciate your integrity – it’s rare and refreshing to see. Great communication and a pleasure to deal with!

Have been using "ManuLoc" product for last 6 months. I chose this particular orthosis as both ulnar and radial deviation required stabilisation in addition to flexion. The product is very well designed, durable and has provided good stabilisation. It is well worth the price. I very rarely leave feedback on purchases but have done so because of the quality and efficacy to this product.

Excellent service from start to finish both online and by phone. Returns process was also quick and easy with excellent comms (product was great, just the wrong fit).
Really impressed and would recommend highly.

Exceptional quality of service.
First, I ordered the item very late afternoon on Tuesday, and assumed, as would be the case with most sellers, it would not be despatched until the following day, and I’d be lucky to receive it by Friday.
However, incredibly, it was despatched within 10mins of my order being placed, with the courier then confirming delivery for the next day (Wednesday).
Secondly, when there was a problem with the courier on Wednesday morning, and delivery was going to be delayed (for just one day), Jeff immediately, and without being asked, offered to arrange for delivery of a replacement item from another source to avoid risk of any further delay. I didn’t need that level of urgency so declined, but I was left feeling amazed and impressed by Jeff’s truly standout exceptional attitude to trying to help to ensure that I had the item as quickly as was humanly possible.
Jeff’s communication was also exceptional - friendly sincere, and aimed solely at getting the item to me.
This purchase has been a truly exceptional customer service experience and, whilst for obvious reasons I don’t want to have any future need to buy an injury support product, if I do have need or friends / family ask for recommendations, I will be recommending Jeff and Brace-Yourself without any hesitation.
Thirdly, I should add that the product seems excellent and will achieve its purpose.

Unbelievable customer service. Jeff was so helpful when I said I wouldn’t be able to collect my parcel from where DPD left it, offering to re ship to a different address. Great business and great service. Thank you!

Amazing customer service, and excellent communication! A pleasure to work with-Thank you, Jeff!

Absolutely Brilliant Customer Service From Jeff at Brace-Yourself. I contacted Brace-Yourself to ask if there was anything I could do with the 4 month old Icrediwear Knee Sleeve that kept falling down, I couldn’t return it as I had thrown the packing away & I had used & washed the sleeve. Jeff was very helpful & understanding & explained that unfortunately as it had been used & no packaging they wasn’t much the company could do, which is understandable. To my surprise I got a message from DPD to inform me my New knee sleeve was on its way. Jeff had understood my situation & send out a brand new replacement sleeve, free of charge. This has been the best experience I have had from a shop/company in many years!!!!
10/10
Thanks Jeff

I had an issue with a product I purchased months ago so I sent a tentative email asking for advice. I didn't have an exact purchase date or an order number or any photos! I received a reply from Jeff telling me he had dispatched a new item and that it would be with me the following day!!!!
It arrived yesterday as promised! He also asked me to return the faulty item and said he would reimburse my postage costs!
I cannot remember the last time I received this kind of service from a company and I HIGHLY recommend them!

I ordered the Achillotrain for a sore achilles, and the order process was easy and delivery was swift. What really stood out for me was the customer service after one of the insoles was damaged by my dog - Jeff at Brace Yourself was so helpful in searching for a replacement part for me and getting it to me quickly (with a very amusing cover note to boot). It's so nice and rare to have proper customer service when ordering over the internet. Thank you Jeff, and I highly recommend Brace Yourself!

Bought for my wife who suffers with Lymphoedema in her arm after cancer treatment. She has found the product to be more effective than the usual NHS offering and it is also far more comfortable to wear. It was reasonably priced so would recommend for anyone with similar issues to give it a try.

I suffer from knee pain because of arthritis and so I ordered the Incrediware knee sleeve. The whole process was very straightforward and fast and I actually felt a big improvement in my knee pain in a couple of days! I'm continuing to use this great product every day to manage my pain.

My item arrived really promptly even though it was over the Christmas period .
I had to contact Jeff @ brace -yourself and he could not have been more helpful,going above and beyond to help me .
I would 100% recommend brace-yourself.