Brace-Yourself Reviews 

Just wanted to highlight what a great company that this is. Ordering on the 23rd of December with an urgent ask and shipping details have already been provided (with item due on 24th!).

Great comms and super all around service. Thanks so much. Ollie

Bought 2 of the new Incrediwear knee braces - they're an absolute game-changer for me. Can't recommend enough! My arthritis is chronic so I'd really given up on anything that could help the pain day to day, but these really do.

There's no doubt whatsoever that they've helped with my pain, both when exercising but also recovering after too.

I'm a fitness coach and PT so I've really put the product through it's paces in terms of the amount of wear/ washing/ taking on and off - the quality is amazing.

Very efficient, professional, kind and overall helpful customer service.
I have just started to wear a shoulder brace for training so it is early to tell but it looks like it is doing its job in supporting and protecting the joint (after a ligament injury).
The brace looks very strong and well-made.

Just simply the best products supported by great customer service. 3 orders placed delivered in 48 hours and clinical support too!

Massive thank you to Jeff for your support yesterday. I had ordered a knee strap around a year ago and had cut the label out and wasn't sure what size it was to make a second order. Jeff looked into it and called me back so I could order a second strap. He then called me again, as I had ordered a different colour this time and he wanted to check the order was correct. I am super impressed with this amazing service, which is so appreciated. The strap arrived the following day (today) with a thank you card from Jeff.

Great products. I bought 3 GenuTrain products. Excellent quality braces. I had to return one. Quick refund process. Good communication, prompt replies and excellent customer service. I will definately buy again. Thank you.

Couldn't believe I got personal replies from this company when I needed a speedy delivery. But I did, they were effective, and my delivery arrived just when I needed it! So rare... Thanks, guys.

The team at Brace Yourself provide an honest, friendly approach to your shopping experience and the quality of their products are amazing. I recently ordered an Incrediwear knee brace to aid my running which feels comfortable, robust and offers an interesting cooling effect when the knee is active. Pleasure to shop here.

Unfortunately the product didn't work for me but a refund was processed quickly without any fuss. Thank you Jeff

We began with the Incrediwear knee supports, which are noticeably “Incredible” and moved on to try the back support. Decided we needed something sturdier and before we had even sent the support back the Incrediwear back brace was on its way. Incredible and creditable customer service of the highest order. Jeff,
You’re a star!

The service from this company is excellent. Good communications. Great delivery times and speedy reply to an email sent regarding a change to an order already placed.
Can definitely recommend using them.
Top marks to Jeff.

Customer Service WOW so Good, Jeff was so so amazing and helpful, are rare gem of a company I will not use anyone else now

After a small manufacturing defect on my order, a replacement was sent immediately and I received it the following day. Fantastic customer service and the product has made a huge change to the level at which I can excercise after I tore the meniscus in my knee.
I was very impressed with the product and the customer support.

Helpful client service team and high quality products. Also quick delivery.

Unbelievable service level from Brace-Yourself.
Knee sleeve arrived 26hrs after placing order, at no extra charge !!!
Jeff, very friendly and helpful.
They will be without doubt the first people I go to should I need anything similar in the future.

Customer service was exceptional, Jeff was very helpful throughout.

And the product is great too (incrediwear knee sleeve).

Will defiantly use again.

Excellent service. I highly recommend using Brace Yourself. I ordered 2 Genu Train S knee braces, which arrived in a timely manner. After I found out that one of the braces was stretched, I contacted the company via email and received the response immediately. I was sent an another brace which arrived within 48h of my original query! Fantastic customer service and speedy delivery. Thank you Jeff 😊

Great customer service, rapid delivery, quality product and amazing communication.
Jeff was most helpful supplying an arm sling for my wife after the hospital gave her the wrong size. This latest design of the same hospital issue, has a broader neck strap and is far more comfortable.
Thanks Jeff we will buy from Brace-Yourself again and spread the recommendation.

Jeff from Brace-Yourself contacted me out of the blue regarding an issue I had with another company and resolved it within minutes of me responding to his email, after not hearing from the other company for over a week!

His kindness made my day and has earned them a customer for life; I can't recommend them enough!
Many thanks!!

I highly rate businesses that have truly good customer service when there’s an issue, and the service from Jeff at Brace Yourself was the best I’ve ever had in all my years (over 50).

He responded to my email within the hour, kept me informed about what would be next while he contacted the maker of the item (Sissel Sitfit) and quickly contacted me again to inform me a replacement was being dispatched immediately to arrive the next day.

He kept me abreast of the delivery progress and checked that it had arrived in good order.

Every one of his emails was a delight - which is a rare thing when sorting things out these days. His level of service is a credit to the business, it’s wonderful to deal with someone that responds as a human being who cares.

This, along with a good product, is what builds strong loyalty to a business. I have recommended them multiple times now and will continue to do so.