I make content for Instagram, so losing footage from a corrupted SD card and another one I accidentally formatted was brutal. This recovered almost all my files and saved me from re-shooting everythin... See more
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My opinion about the recovery process: Thanks to the system, over 49,000 files could be successfully recovered, which helped restore a large amount of important data that seemed lost. The process t... See more
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Easily recovered lost pictures on corrupted SD card, even after I had rashly quick formatted the card. There was a free scan to demonstrate the files that could be recovered, before a requirement to p... See more
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The Recoverit program worked really well and it located my deleted (by mistake!) movie files on my Windows laptop. Being over 80 I found some of the recovery process a little complicated - I contacted... See more
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Company details
Written by the company
Recoverit is a leading data recovery software known for its impressive 99.5% success recovery rate. It can fully restore deleted files, videos, photos, and over 1000 other file formats from more than 2000 storage devices, including SD cards, HDDs, external drives, crashed computers, and various operating systems like Windows, Mac, NAS, and Linux. Additionally, it offers advanced features for repairing corrupted videos and photos. When it comes to recovering your valuable data, Wondershare Recoverit is the ultimate choice.
Contact info
10th floor, 5D, Shenzhen Software Industrial Base, Haitian 2nd Rd, Nanshan District, Shenzhen, Guangdong, P.R.China 518057, 518057, Shenzhen, China
- +86-755-8666-5000
- media@wondershare.com
- recoverit.wondershare.com
4.6
Excellent
6K reviews
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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iSkysoft customer abandoned after 11 years — by the same company
In 2014 I purchased iSkysoft Data Recovery Pro for Mac, a legitimate perpetual licence. My installation file became corrupted and I simply needed a re-download link — nothing more.
Wondershare's response was to tell me the product is "11 years old" and suggest I buy their Recoverit software instead. Here is what they conveniently omit: iSkysoft and Wondershare are not separate companies. They have always operated under the same corporate umbrella, sharing the same technology. In 2020, Wondershare formally absorbed the entire iSkysoft product line. They did not "acquire" iSkysoft — they were iSkysoft. The responsibility for honouring licences sold under that brand is entirely theirs.
I was not asking for new features, updates, or ongoing technical support. I was asking to re-download software I already paid for. That is a minimal obligation to a paying customer, and they refused it.
Their proposed solution: pay them again. The same company that abandoned its own customers is asking those customers to buy from them a second time.
I note that other iSkysoft customers have had their issues resolved by Wondershare support — so the capability exists. They are simply choosing not to apply it in my case.
I do not recommend purchasing any Wondershare product on a perpetual licence basis. Based on my experience, they consider that obligation void the moment it becomes inconvenient.
16 March update: Wondershare responded publicly (in German) asking me to contact them by email. I have already done so repeatedly — this is precisely the channel that failed to resolve my issue over several weeks. Their public response is performative. The matter remains unresolved.
March 15, 2026
Unprompted review
Reply from Wondershare Recoverit
Es tut uns aufrichtig leid zu hören, dass Sie mit unserem Service so unzufrieden sind und dass Ihr Anliegen bezüglich Ihrer bestehenden Lizenz nicht zu Ihrer Zufriedenheit gelöst wurde.
Wir verstehen Ihren Frust und möchten uns aufrichtig für die Unannehmlichkeiten entschuldigen, die Ihnen entstanden sind. Es war nicht unsere Absicht, Sie als langjährigen Kunden zu enttäuschen.
Damit wir Ihren Fall schnellstmöglich prüfen und eine angemessene Lösung finden können, bitten wir Sie, uns direkt per E-Mail unter customer_service@wondershare.com zu kontaktieren. Unser Team wird sich umgehend um Ihr Anliegen kümmern.
Wir möchten sicherstellen, dass Ihre Erfahrung mit uns nicht mit diesem Eindruck endet, und danken Ihnen für Ihre Geduld und Ihr Verständnis.
It worked beyond my expectations
March 15, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
verry easy recovery of my lost pics
March 14, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you for your feedback! We're glad to hear that Recoverit helped you recover your lost pictures easily. Your support means a lot to us!
SAVED MY ASS A LOT OF TIMES
SAVED MY ASS A LOT OF TIMES. SHIT MAN I NEED TO LOCK IN
March 14, 2026
Unprompted review
Reply from Wondershare Recoverit
We thank you for your evaluation and comments. If in the future you encounter any difficulties while using our product, you can contact us and we are at your disposal.
Failing HD would no longer mount
Failing HD would no longer mount, and First Aid Disk Utility would not repair it, but Recoverit easily found and recovered the files.
March 13, 2026
Unprompted review
Reply from Wondershare Recoverit
We thank you for your evaluation and comments. If in the future you encounter any difficulties while using our product, you can contact us and we are at your disposal.
incredible very good
March 13, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
This app save my job
March 12, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you so much for your comment! We're thrilled to hear that you had a great experience using our product. We'll continue to work hard to provide you with the best product and service.
saved all my lost files
saved all my lost files. all family videos. thank you. Wondershare saved us.
March 12, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you for sharing your experience! We're thrilled Recoverit helped save your precious family videos. Your support means a lot to us!
It did recovers
It did recovers, that's all matter. Thank you for the effort of the building the app!
March 12, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you for your positive feedback! We're thrilled to hear the app worked well for you. Let us know if you need any assistance!
Awesome recovery software
March 12, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you for your positive feedback! We're thrilled to hear our software has been helpful. Let us know if you need any assistance!
Wondershare is a fab product suite
Wondershare is a fab product suite. No wonder that recoverit works so amazingly well.
March 12, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you for your kind words! We're thrilled to hear you had a great experience with Recoverit. Your support means a lot to us!
BEWARE OF THIS PROGRAM!
BEWARE OF THIS PROGRAM!
The program created a number of files that appear in Finder yet they CANNOT be deleted. I have repeatly requested assisted and received none. They have no customer support.
I have turned it over to my credit card company to dispute the charge.
March 5, 2026
Unprompted review
Reply from Wondershare Recoverit
Es tut uns aufrichtig leid zu hören, dass Sie mit unserem Programm und dem fehlenden Support unzufrieden sind. Wir verstehen Ihre Frustration, insbesondere wenn Dateien nicht wie erwartet gelöscht werden können und keine Unterstützung verfügbar war.
Wir möchten uns aufrichtig für die Unannehmlichkeiten entschuldigen, die Ihnen entstanden sind. Kundenzufriedenheit ist uns sehr wichtig, und es ist unser Ziel, solche Probleme schnell und unkompliziert zu lösen.
Bitte kontaktieren Sie uns direkt per E-Mail unter customer_service@wondershare.com, damit wir Ihr Anliegen prüfen und eine geeignete Lösung finden können. Wir möchten sicherstellen, dass Ihr Fall schnellstmöglich geklärt wird.
Vielen Dank für Ihre Geduld und Ihr Verständnis.
Purchased Wondershare Mac Audio Recovery…DO NOT PURCHASE !
Purchased Wondershare Audio Recovery Mac on latest version OS Mac M2 Pro. Simple job of recovering a corrupted audio file that "header" had been erased. Wondershare recovered the first 12 minutes of a 40 min 24bit mono wave file, and teh ballance was "white noise". The audio stream is intact and can been seen by othe rprograms. so not completely corrupted - only headers. Thsi product fails to deliver on its advertised promises. I woudl not recommend to anyone. Contacted customer service - they asked for copy of corrupted file. Only proble is - their link to upload file wont permit .WAV file format as an attachment. Clearly customer service has not been thought through.
March 8, 2026
Unprompted review
Reply from Wondershare Recoverit
We sincerely apologize for any inconvenience caused and fully understand the frustration you may feel. Please contact customer_service@wondershare.com so we can assist you in resolving the issue.
Regarding your inability to upload attachments, we suggest you upload the file to a website link such as Google Drive, and then send us the link so that our technicians can resolve the issue for you.
Files lost a couple yeas ago
Files lost a couple yeas ago. I tried Recoverit then with no success. Got a refund. Decided to try again. Great success,
March 8, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you for sharing your experience! We're thrilled Recoverit helped you recover your files this time. Let us know if you need further assistance!
Playable Files
Of all the 2000 video files that were recovered only 100 or so were playable
March 7, 2026
Unprompted review
Reply from Wondershare Recoverit
We’re truly sorry for the frustration you’re experiencing — we completely understand how upsetting this must be.To help us resolve the issue as quickly and accurately as possible, please report the problem through the Feedback section within the app. Our team will carefully review your case and get back to you within 2 to 5 business days.
Was able to easily recover photos
Was able to easily recover photos accidentally deleted from my sd card
March 8, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you for your feedback! We're glad to hear Recoverit helped you recover your photos easily. Your support means a lot to us!
Accidentally deleted all instead of…
Accidentally deleted all instead of current image in camera. Recovered and only lost one image! Delighted.
March 6, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you for sharing your experience! We're thrilled Recoverit helped you recover your images successfully. Let us know if you need further help!
Vital photos recovered
March 6, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you for your review and feedback. If you encounter any difficulties while using our product in the future, please contact us and we will be happy to assist you.
It recovered more than I expected
March 6, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you for your positive feedback on our software! We are thrilled to hear that it has been helpful for you.
Our team is committed to continuously improving the software and providing the best user experience possible. If you have any suggestions or need further assistance, please don't hesitate to reach out. Thanks again for your support!
Pulled a Lot of Lost Data!
It really did pull a lot of data that was lost over the years! Highly recommend, especially if data loss was fairly recent. Highly recommend, very easy to use.
March 4, 2026
Unprompted review
Reply from Wondershare Recoverit
Thank you for your kind words! We're thrilled to hear Recoverit helped you retrieve your lost data. Your recommendation means a lot to us!
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