Recoveroo Reviews 148

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I like to say this company is the best company I have used since I’ve been in the car trade Phil done a Recovery for me lastminute.com reasonable price and I will not use another firm set for this fir... See more

Rated 5 out of 5 stars

I would like to say this is one of the best companies I have had the pleasure to work with as they were fast and reliable with great customer service.

Rated 5 out of 5 stars

Used Recoveroo to transport my car to my mechanic and honestly couldn’t fault them. Super professional from start to finish, really friendly team, and the tracking made it easy to keep an eye on... See more

Company replied

Rated 5 out of 5 stars

Amazing service. Needed emergency recovery at 2am. Swift response. Turned up quickly. Made me feel like everything was going to be ok. Later that day met me at garage with car, all on time and relia... See more

Company replied

Company details

  1. Department of Transportation
  2. Towing Service

Written by the company

Recoveroo is a Rescue & Recovery business based in Essex. We are a 24/7 operation offering roadside assistance at a reasonable price to members of the general public, local garages, body shops, & motor traders whether its a general breakdown, Road Traffic Collision or bought a car off the internet. Whatever it may be, Recoveroo is on hand to assist you. We don't just provide a breakdown recovery service, we provide a complete service and aim to deliver an excellent customer experience to make what may be a big inconvenience into a small inconvenience for the customer. "We aim to give accurate ETAs with fair and honest prices whilst not compromising on the level of service provided. Over the years we have built the philosophy into our business that just meeting requirements is not an option and exceeding customer expectation is key to our continued development strategy."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Extremely helpful

Extremely helpful, kind and professional. Very quick response and reasonable on price. Amazing truck too! The best recovery company about, I wouldn’t use or recommend anyone else! Another amazing recoveroo experience.

December 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service from Recoveroo

Great service all round from Recoveroo. Very helpful, sufficient and professional. Phil was friendly and trustworthy, his tow truck was lovely and his prices are the best around. I would highly recommended Recoveroo.

November 8, 2022
Unprompted review
Rated 5 out of 5 stars

Professional and friendly recovery!

Phill came to recover my car this morning to transport it to a garage for me and he was more than professional, helpful and I was kept up to date from the scheduled booking, even received an email to say the car was delivered.

Thank you Phill!

October 27, 2022
Unprompted review
Rated 5 out of 5 stars

Very impressed!

Phil from Recoveroo was bang on time! He arranged to pick my car up at 9am and two minutes before the hour, he was there. Very polite and handled the situation with my car professionally; the road is narrow where I live, but Phil did a very good job. I still have his number and would recommend him to anyone looking for tow truck service.

October 8, 2022
Unprompted review
Rated 5 out of 5 stars

I’m extremely happy with the overall…

I’m extremely happy with the overall service that was given to me by phill made me feel comfortable with the whole experience informed me with the collection of the car and the delivery thank you so much highly recommend

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

Great service Phil!
Always helpful and accommodating, even when we have last minute requests to transport customer cars.

Would defiantly recommend Phil's transport services to others.

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

What a top class service

What a top class service. Phill went out of his way and worked on a Sunday to bring my newly bought ice cream van down to West Cornwall. He's personable but extremely professional at the same time. There was excellent communication between Phill, the seller and myself. Phill coordinated the whole move perfectly. If I lived local to Hertfordshire I would definitely use again.

July 17, 2022
Unprompted review
Recoveroo logo

Reply from Recoveroo

Thank you Ms James, we appreciate your positive feedback.

Rated 5 out of 5 stars

Top class service

Absolute pleasure to deal with, I needed to get my car recovered to the garage but couldn’t be there for collection and Phil managed to arrange and take care of everything down to arranging the delivery time with the mechanic. Top bloke and will definitely use again 👍🏽👍🏽

July 2, 2022
Unprompted review
Rated 5 out of 5 stars

super service

super service, job done with love, professional, after quote fast collection, recommended to all …..

April 18, 2022
Unprompted review
Rated 5 out of 5 stars

I needed towing service called Phil and…

I needed towing service called Phil and gave me instant quote for the job, delivered the service with professionalism from start to finish.
If you need a reliable, punctual and reasonable prices, highly recommend it’s the guy you’re looking for.

April 17, 2022
Unprompted review
Rated 5 out of 5 stars

I used recoveroo after I broke down

I used recoveroo after I broke down. Phil the driver was very helpful and got to my rescue within 25 minutes. Will definitely recommend this company. Very professional and was very careful with my pride and joy.

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, clean modern truck, and very competitive rates.
Very reliable and turned up on time.
Helped to transport a barn find 124 cabrio for me.
Thanks for the help, you went above and beyond what was expected.

April 4, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look