Recoveroo Reviews 148

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I like to say this company is the best company I have used since I’ve been in the car trade Phil done a Recovery for me lastminute.com reasonable price and I will not use another firm set for this fir... See more

Rated 5 out of 5 stars

I would like to say this is one of the best companies I have had the pleasure to work with as they were fast and reliable with great customer service.

Rated 5 out of 5 stars

Used Recoveroo to transport my car to my mechanic and honestly couldn’t fault them. Super professional from start to finish, really friendly team, and the tracking made it easy to keep an eye on... See more

Company replied

Rated 5 out of 5 stars

Amazing service. Needed emergency recovery at 2am. Swift response. Turned up quickly. Made me feel like everything was going to be ok. Later that day met me at garage with car, all on time and relia... See more

Company replied

Company details

  1. Department of Transportation
  2. Towing Service

Written by the company

Recoveroo is a Rescue & Recovery business based in Essex. We are a 24/7 operation offering roadside assistance at a reasonable price to members of the general public, local garages, body shops, & motor traders whether its a general breakdown, Road Traffic Collision or bought a car off the internet. Whatever it may be, Recoveroo is on hand to assist you. We don't just provide a breakdown recovery service, we provide a complete service and aim to deliver an excellent customer experience to make what may be a big inconvenience into a small inconvenience for the customer. "We aim to give accurate ETAs with fair and honest prices whilst not compromising on the level of service provided. Over the years we have built the philosophy into our business that just meeting requirements is not an option and exceeding customer expectation is key to our continued development strategy."


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Definitely recommended

Definitely recommended. I got my car stuck in soft ground so it was quite tricky job to get it out but Phil came straight away and sorted it without fuss. He was also really friendly and helpful. The price was good too.

March 31, 2022
Unprompted review
Rated 5 out of 5 stars

What a Great service

What a Great service, I can honestly say that they are the best recovery people I’ve ever used in my 40 odd years of driving ( so I have used a lot over the years ) the chap was very polite and helpful he even dropped me home after dropping my car at the garage. I was very pleased with the way he kept me informed as to where he was and how long he would be before he got to me. I was also very pleased with the cost which I thought was extremely reasonable if not cheap. I would not hesitate to recommend this recovery company to anyone who needs one because they made a bad experience into a Good one. Well Done and Many Thanks

March 28, 2022
Unprompted review
Rated 5 out of 5 stars

What incredible service

What incredible service: punctual, informative and very competitive price. Plus Phil is a great guy! Would recommend to anyone and will definitely use again. Thanks Phil!

February 18, 2022
Unprompted review
Rated 5 out of 5 stars

Car recovery and delivery

Excellent, efficient and punctual service. Called me, as promised, to let me know his ETA. Great customer service and would definitely recommend.

December 31, 2021
Unprompted review
Rated 5 out of 5 stars

I needed my vehicle recovered from the…

I needed my vehicle recovered from the M11. The redponse time for the recovery was excellent and the driver was very professional. I'm very happy with the service provided.

December 18, 2021
Unprompted review
Recoveroo logo

Reply from Recoveroo

Thank you for the great comments. We are very glad that you got home safely. Your feedback means a lot to us. Merry Christmas & Happy New Year.

Rated 5 out of 5 stars

Excellent service

They offered a great price, extremely professional and arrived on time. I would definitely recommend and be using their service again. Thank you so much.

December 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company would recommend them…

Excellent company would recommend them to anyone. Lovely professional guy named Phill went out of his way drove an hour and a half journey to come and collect my car to bring it to the garage. In the evening in the cold and wet. Very professional in what he does and has a heart for the people and cars to ensure customer satisfaction. Brilliant job Phill!

December 7, 2021
Unprompted review
Rated 5 out of 5 stars

I needed my car recovered from my…

I needed my car recovered from my driveway to take it to the local garage! I text recoveroo for a quote and they came straight back to me, and I booked it as price was very reasonable. Booked a date and time and they came when then said, very friendly and excellent communication. I would use again.

December 7, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic and professional service by a…

Fantastic and professional service by a nice guy called phil. He came right on time. Not only he recovered my Land Rover, took me to the garage and he also offered to drop me home!! That I called a 10/10 service! Thank you so much Phil!

December 6, 2021
Unprompted review
Rated 5 out of 5 stars

What a class service from top guy…

What a class service from top guy Phill. Great customer service, easy commute, very fluent procedure of getting the car on and off to drop off. 10 out of 10 from me, definitely would recommend. Thank you Phill at Recoveroo!!

November 27, 2021
Unprompted review
Rated 5 out of 5 stars

Extremely professional

Extremely professional, very prompt, and excellent customer service. Price was amazing too. I couldn’t rate them more, but if I could I would have! 10/10

November 22, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look