While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its ease of use and efficiency, highlighting the straightforward booking process and excellent communication. Many appreciate the convenience of having items collected from their doorstep, often without needing to be present, and the ability to track the driver. People frequently commend the staff for being polite, friendly, and arriving on time. The overall user experience is described as stress-free, with timely updates and notifications, making the entire process smooth and convenient for those looking to donate to charity.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the ease of... See more

Delivery service

Customers had positive experiences with delivery service. Reviewers consistently praise the helpful and... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the drivers for being... See more

Booking process

People report positive experiences with the booking process. Customers consistently describe it as easy and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising its ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So easy to book, good communication and updates on day of collection. Accurate time slot given, very quick and quiet delivery from outside my house. Absolutely brilliant! Hassle free way to donate unw... See more

Rated 5 out of 5 stars

Brilliant service. Received confirmation email, another email night before to let me know a 2 hr time slot and then another email letting me know when they were 20 mins away. Really easy and straigh... See more

Rated 5 out of 5 stars

Great service. Arrives on time. Nice to know your unwanted clothes and bric-à-brac are going to a charity of your choice. I can’t get to charity shops easily due to health issues, so have donations... See more

Company replied

Rated 5 out of 5 stars

Brilliant! Great communication, arrived on time , easy to book , staff very polite & friendly, what more can I say! Oh yes, I know & all your donations , any proceeds made are giving over to a charity... See more


Company details

  1. Recycling Center

Written by the company

RecycleKind: Turning Your Donations into Positive Impact RecycleKind is a dedicated textile recycling company committed to creating a sustainable future while giving back to communities. We specialize in collecting, sorting, and recycling unwanted textiles, transforming them into reusable materials or responsibly recycling them to reduce waste. Our mission is to make donating your pre-loved clothes simple, impactful, and rewarding. With every ton of textiles donated, we not only help reduce landfill waste but also contribute directly to charitable causes and community initiatives. We pride ourselves on transparency, efficiency, and integrity. Whether you're a business, charity, or individual, partnering with RecycleKind means joining a movement towards environmental conservation and social responsibility. Together, we can create a kinder, greener world—one donation at a time.


Contact info

4.9

Excellent

TrustScore 5 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service!

Great service!
Lots of updates and collection all went well.
Would definitely recommend this service

October 16, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, good communication via email, driver on time and polite. Love this service and you can nominate your chosen charity too!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

It’s brilliant

It’s brilliant! I cannot thank them enough. Excellent service.

October 15, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Thank you so much for your kind words! We’re thrilled to hear you found our service excellent — your feedback truly means a lot to our team.
We’re always happy to make donating easy and meaningful. Hope to assist you again soon!

Rated 5 out of 5 stars

It's so great that it gets collected.As…

It's so great that it gets collected.As a none driver, I love this idea..I am able to keep decluttering when needed Thank you for this great service

October 9, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hello,
Thank you so much for your kind words! We’re delighted that the convenience of collection from your doorstep helps you declutter easily — especially when driving isn’t an option.
We believe donating should be accessible for everyone, regardless of transport, and we’re so pleased that this service works for you.
Whenever you have items to give, just let us know — we’re always ready to help.

Rated 5 out of 5 stars

Excellent service

Excellent service, 2 hour delivery slot and got an email when driver was on his way. Am asking my family now to gather items together to have another pick up. So glad these items are going to charities

October 2, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hi Gillian,
Thank you so much for your kind words! We’re delighted that the 2-hour time slot, advance email alert, and overall service made things easy for you. It’s wonderful to hear you’re gathering more items for pick-up — we’d be honoured to assist your family again.
Thank you for choosing RecycleKind and trusting us to get your donations safely to charities.

Rated 5 out of 5 stars

Good service as usual

As usual on time very polite and helpful Thankyou so much Bernice Thomas

September 26, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hello Bernice,
Thank you for your continued support and for sharing your experience. We’re glad our team delivered on punctuality, politeness, and helpfulness, as always.
If you ever need assistance again, we’re just a booking away!

Rated 5 out of 5 stars

Fantastic company easy to use and keeps you informed.

Great service easy to use and kept me upto date.

September 18, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hi Chris,
Thanks so much for this feedback! It’s great to hear you found our service easy to use and appreciated the updates along the way.
We always aim to keep our users in the loop. We hope to support you again soon!

Rated 5 out of 5 stars

Love recycling kind everything you give…

Love recycling kind everything you give goes to a great cause they keep you updated all the way and let you know when collection has been picked up so come on ppl have a sort out and contact Recycle Kind on line everything goes to your chosen place

September 11, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hello Christine,
Thank you for your heartfelt review. We’re so pleased you appreciate that every donation goes to a worthy cause, and that we keep you informed every step of the way.
Your encouragement to others to “have a sort out and contact RecycleKind online” means a lot. We look forward to helping you (and others) again in the future.

Rated 5 out of 5 stars

Great service. Ethical Company

Great service. Arrives on time. Nice to know your unwanted clothes and bric-à-brac are going to a charity of your choice.
I can’t get to charity shops easily due to health issues, so have donations collected is brilliant. Have used them twice now and will continue to do so and recommend them to friends and family with no reservations at all. Well done Recycle Kind!

September 6, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hello,
Thank you sincerely for your kind and thoughtful review. We understand how challenging it can be to drop off donations, so our doorstep pick-up option is something we are proud to offer — and we’re glad it’s been helpful for you.
It’s an honour that you trust us repeatedly and feel confident recommending our service to others. Thank you!

Rated 5 out of 5 stars

Great service

Great service, very reliable, would highly recommend.

August 31, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hi there,
Thank you for your positive feedback and your recommendation! Reliability is a priority for us, and we’re happy it came through for you.
If you ever have items to donate again, we’d be delighted to help.

Rated 5 out of 5 stars

A very efficient service

A very efficient service. They keep you informed and are always on time.

August 31, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hello Anne,
Thank you for recognizing our efficiency, punctuality, and communication. These are pillars of what we strive for every day.
We appreciate your feedback and look forward to serving you again whenever you need us.

Rated 5 out of 5 stars

I have used RecycleKind on several…

I have used RecycleKind on several occasions. The service & communication is excellent. Booking is easy, collections are prompt & they keep you up to date throughout the whole process. Highly recommended.

August 13, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hi Carol,
Thank you for being a repeat customer and for your loyalty. It means a lot that you highlighted our booking simplicity, prompt collections, and consistent communication.
Your high recommendation encourages us to maintain and improve our standards. Thanks for trusting RecycleKind!

Rated 5 out of 5 stars

Just had my collection and all went well.

Just had my collection. Appreciate the day before email with timeslot and they sent tracking info this morning. All packed up and left in my doorway for them. They arrived exactly when they predicted. No fuss just really easy to do. Would recommend if you have items that are in good condition and can't get to a charity shop. Thank you recycle kind.

August 7, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hello,
Thank you for such a thoughtful and detailed review. We’re glad the notification the day before, tracking info, and accuracy of arrival made the experience seamless for you.
We appreciate your recommendation — especially for donors who can’t easily reach a charity shop. Thank you for choosing RecycleKind.

Rated 5 out of 5 stars

Great service and helpful in recycling…

Great service and helpful in recycling my deceased husband’s clothes and we were able to choose the charity for the proceeds. Thank you for making this tough task a bearable one.

August 6, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Dear Maria,
Thank you deeply for your kind words, especially in such a sensitive moment. It means a lot that we could make this task a bit more bearable for you.
Our mission is to make donating easier and meaningful, and giving you the option to select the charity is one way we honour that. We’re here to help, always.

Rated 5 out of 5 stars

Excellent service

Excellent service, information given all through the pick-up, plus e-mail the evening before giving approx pickup time, friendly driver, all round five star service, would recommend.

August 3, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hello Wendy,
Thank you so much for your glowing feedback! We’re thrilled that our ongoing communication, the evening-before email with the pickup window, and our driver’s friendliness all contributed to a “five-star” experience for you.
Your recommendation means a lot to us. We look forward to helping you again when you have more items to donate.

Rated 5 out of 5 stars

Excellent

Excellent. From start to finish.
E mail you the night before pickup and you can track the driver on the day

July 27, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hi Jacqueline,
Thank you for your wonderful review! We’re glad the process — from booking through to tracking the driver — felt seamless to you.
We strive for that kind of consistency “start to finish.” We’d be delighted to assist you again whenever you’re ready to donate next.

Rated 5 out of 5 stars

Easy to book a collection

Easy to book a collection. Had email and text to confirm time of collection. Friendly driver arrived on time. A great way to donate unwanted items

July 23, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hello Christine,
Thank you for your kind words. It’s great to know that booking was simple and our confirmations (email & text) and punctual, friendly driver met your expectations.
We believe donating should be effortless, and we’re happy to have delivered that for you. We hope to serve you again in the future!

Rated 5 out of 5 stars

It was fantastic

It was fantastic. Very easy and no hassle. 😍😍😍

June 6, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hi Rose,
Thank you for sharing such a positive and enthusiastic review! We’re delighted to hear that the process was “very easy and no hassle” for you.
Your feedback brightens our day — we hope to help again whenever you have more items to donate.

Rated 5 out of 5 stars

Stress free process !

I’m really happy with Recycle Kind! The service was incredibly easy to use and super efficient. I had a lot of baby items to donate but didn’t have the time to drop them off myself. Recycle Kind made the whole process simple and stress-free. I’ll definitely be using this service again!

July 14, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hi Karina,
Thank you for such a heartfelt review! It means a lot that we made donating those baby items simple, efficient, and stress-free for you.
When life gets busy or transport is difficult, that’s exactly what we aim to achieve. We look forward to helping you again when you have more donations.

Rated 5 out of 5 stars

Excellent service always go with these…

Excellent service always go with these pepole

July 7, 2025
Unprompted review
RecycleKind logo

Reply from RecycleKind

Hello Janet,
Thank you so much for your loyalty and your kind words. It’s gratifying to hear that you “always go with” us.
We’ll continue working hard to keep earning that trust. When you have more items to donate, we’ll be ready to support you.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look