While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I've been buying from Red 23 for a while now. Their occasional special offers are an added attraction to their excellent service. They stock hard to find items such as Green Pastures and Dr. Mercola... See more

Rated 5 out of 5 stars

We found exactly what we wanted at Red 23 . Fermented Cod Liver Oil , Blue Ice by Green Pastures. It's recommenden by Sally Fallon for those who want to follow traditional food lifestyles and stay hea... See more

Rated 5 out of 5 stars

It's not easy to keep a healthy diet as majority of our food in society have low nutritional value and high amounts of toxins, red23 provides an excellent range of health supplements and super foods w... See more

Rated 5 out of 5 stars

I was hypothyroid and was on a mission to recover. I decided to give up grains and gluten and began ordering from Red 23. The grain free granolas are the best I tried. Nutty, full of fl... See more

Company details


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

279 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good company, quick delivery

The site has lots of essential health products that are hard to get elsewhere, I brought the tooth soap, delivery was very fast, and the product, although not extraordinary was still very good.

Definitely recommend this company.

December 19, 2014
Unprompted review
Rated 5 out of 5 stars

Trustworthy

I'm happy to buy anything from Red-23. If I hear of any interesting new substance from another source I'll always check to see if R23 have it as I know it'll be the best quality out there.

December 5, 2014
Unprompted review
Rated 5 out of 5 stars

Red23 is top of the tree

I ordered some Dr Mercolas Pro Optmal Whey in chocolate flavour. I was a little concerned regarding purchasing from a new provider. I have found Red23 to provide first class service, competitive prices, and overall an impressive performance. In addition I have received special offers on some exciting health products that I shall be purchasing shortly. Overall I am most impressed with the service and the product, and can recommend this company with confidence.

Les Stone ( a fussy customer)

December 2, 2014
Unprompted review
Rated 4 out of 5 stars

Good Unique PRODUCTSf!

I’ve been buying from RED23 for quite some years now, for the mere reason that they have quite a lot of quite unique products, which are not easy to get hold! In the past, I’ve bought their: high vitamin butter oil, seems to be a very good product. CoQ10 (Don Colbert’s, which I knew of), and something I would recommend as it’s as natural as you can get (but leave some for me!). Coconut water, almond butter., brazil nuts, plus… MONA

November 20, 2014
Unprompted review
Rated 5 out of 5 stars

I wouldn't use any other site for supplements!

I was recommended Red23 from my personal training lecturer after explaining in detail how most supplement suppliers in the health industry don't know what they sell. Red23 is the only place on the Internet I trust without doing my own research on a product. Thanks for the good work!

November 15, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent and very friendly service

I have been buying from red23 for several years now. They have very friendly staff, a great variety of products and are always helpful and courteous on the phone. The deliveries have always been on time and the products well labelled and professionally packed. I can recommend this company highly.

November 7, 2014
Unprompted review
Rated 4 out of 5 stars

Extensive choice of products!

I have used Red23 a couple of time and have been pleased with the quality of the products and speed of delivery. I feel like there is a lot more this shop can offer me I just haven't discovered it yet but with the amount of products available I am looking forward to the discovery!

October 24, 2014
Unprompted review
Rated 5 out of 5 stars

Only supplier of raw organic goats milk

This was the only online supplier I could find for raw organic goats milk. It's from Holly Park in East Sussex. Ordered it on Monday and delivered Friday by UPS - very well packaged, and still very fresh; my email notifications indicated that it was processed (I guess milked!) on the Wednesday. A bonus that it's also biodynamic. Wait to see if all the beneficial bacteria have a positive effect on my health.
Only downside is that the delivery charges are extremely high (perhaps an alternative delivery company could be tried?), and only the delivery charge for 4 pints is clearly laid out before purchasing. I had to enter different pint quantities before completing my order in order to establish all the different delivery charges. Any multiple of 4 pints produced a delivery charge working out at £1.99 per pint, however multiples in between created much more expensive delivery charges, with 6 pints costing a £22.85 delivery charge working out at £3.80 per pint, which was much more expensive than the £15.90 total delivery charge for 8 pints!

October 5, 2014
Unprompted review
Red23 Ltd logo

Reply from Red23 Ltd

Hi Victoria, thank you for your review.

The delivery charge for our RAW Organic Goats Milk is £7.95 for up to 25 pints, the minimum order is 4 pints.

It looks as though you ordered during the launch of our new website, when some of our shipping rates were not calculating correctly. The shipping rates are all now set and working fine!

Thanks,

Red23 Team

Rated 5 out of 5 stars

Received product next day

I thought the service was very speedy. I was surprised to receive my product so quickly. Very happy with that. The price was also the cheapest i could find on the net.

September 15, 2014
Unprompted review
Rated 1 out of 5 stars

Poorest customer service I have ever experienced

We placed an order a month ago and received half the order within the week, but the other items have been missing ever since then. I have called and been told repeatedly no one could help me and I had to call back later, I have emailed several times with no reply. We also returned a couple of the items and I did receive an email confirmation for that 2 weeks ago stating they had processed our refund, but nothing has come through on our credit card. I have never experienced such poor customer service. We have submitted a dispute through our credit card to reclaim our lost funds.

September 3, 2014
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look