redact.dev Reviews 70

Had some trouble with getting the app to run, but support helped find a solution to the issue. Pretty happy with the resolution, but would of course prefer an app that does not require me to contact support in the first place.

The product performs as described, but there are some concerns worth noting. First, pricing is inconsistent across their Discord forum and website, with various discounts and offers creating confusion. The platform also encourages you to tweet your "metrics" after each use as a form of free advertising. This request appears twice, accompanied by manipulative imagery—first showing a sad cat and then depicting the cat getting hit on the head if you decline the second time.

The price is relatively high for this type of service, especially considering it operates on an annual subscription model. Be aware that the subscription renews automatically each year, so using a digital credit card with an expiration date might be wise.

Support was responsive and helpful, though they did request that I submit a review, so here’s my honest take.

As for data clarity and trust, those remain uncertain. Offering a "compile yourself" version of the client could help build trust, especially given the premium price of the product.

Overall, my rating reflects the product’s functionality, which meets expectations despite a few visual glitches. However, I’ve deducted a point due to some questionable business practices.

I spoke to someone on Twitter and they helped me immensely! My tweets are being deleted as we speak!

I purchased Redact expecting it to solve a specific issue, but unfortunately, it did not meet my needs. After realizing this, I requested a refund, as the software was not fit for the purpose I bought it for. Instead of offering a refund, the seller revoked my access to the software entirely, leaving me with nothing.

Despite multiple attempts to resolve the situation amicably, the seller refused to provide a refund and was uncooperative. This kind of behavior is extremely disappointing and reflects poorly on their business ethics. It’s clear that they prioritize profits over customer satisfaction and fairness.

I strongly advise anyone considering purchasing Redact to be cautious, especially since they have no interest in supporting customers after the sale. The lack of a refund policy and the subsequent revocation of my access to the product without any resolution is unacceptable.

Avoid this company if you value your time, money, and peace of mind.

edit: Their response demonstrates a blatant disregard for my concerns. Despite my request for a refund, they are fixated on 'restoring' access to software that I no longer need after discovering its lack of usefulness. Rather than addressing my refund request, they appear more interested in avoiding it, even though I made the request within an hour of purchase after realizing the product was unsuitable for my needs. Additionally, they are attempting to manipulate public perception on Trustpilot by replying to reviews in a way that suggests they are being helpful, which is both greedy and anti-consumer.

I recently decided to try this tool as a replacement for a Twitter cleanup script that no longer worked. When testing,
I identified a feature that didn’t quite work the way I needed - preserving large lists of tweets while still deleting my less-popular content - and not only did I get quick and responsive support along the way, they patched the app to make the process even easier than I expected. I highly recommend the Redact app.

Really cool tool & easy to use. Mass deleted all my tweets and discord messages

Garbage, first of all it never worked, but now they locked 95% of the features behind an expensive paywall, and for the 5% of the features they left unlocked, they limited their use to 30 days old messages only, meaning its also useless, looking for alternatives and cracks

Was pretty nice untill they made is subscription based for 7euro/month