Redbackboots Reviews 116

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 109 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality, highlighting its comfort and durability. Many people appreciate the excellent value for money, especially given the longevity of the boots. The delivery service is also frequently mentioned as being quick and efficient. However, some customers also noted that the price can be steep, and a few people experienced issues with the soles of the boots deteriorating or delaminating after some time, which impacted their overall satisfaction despite the comfort and quality of the upper materials.

What people talk about most

Product

Consumers find the product to be of excellent quality and comfort. Many reviewers praise the boots for their... See more

Quality

Customers consistently note positive experiences with quality, highlighting the comfort and durability of the... See more

Value for money

Users describe positive interactions with value for money. Many reviewers state that despite the steep price,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the very fast and... See more

Price

People report ambiguous experiences with price. Many customers feel the products are worth the cost, citing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm not sure why there are so many negative reviews for Redback Boots! I ordered one pair which arrived very quickly and they're so comfortable! I've had them a for a couple of years now, and have sin... See more

Company replied

Rated 5 out of 5 stars

The company went all out when initial order resulted in two left shoes, shipped new pair almost immediately with a gift of boot socks. I've wore redback boots for years and they generally last 3 - 4 y... See more

Company replied

Rated 5 out of 5 stars

I bought my boots in Spring 2022 and have worn them almost every day since. They've been with me through 4 lambings, horseriding, cattle sheds, vet school practicals and many a night out. They've al... See more

Company replied

Rated 4 out of 5 stars

Professional grafter, professional fat bloke, multiple foot surgery. Easily the most comfortable boot i've ever purchased - when working 10-12hr shifts its worth paying a premium, i love the zip, eas... See more

Company replied


Company details

  1. Shoe Store
  2. Boot Store
  3. Clothing Store

Written by the company

We are the official UK distributor for Redback boots; premium leather work boots made in Australia. Please note - we are no longer replying to any messages or reviews of our business, left by anonymous users on Trustpilot. As there are multiple instances of non-genuine reviews appearing on our pages and subsequently being upheld by Trustpilot (an extremely unfair practice) we will no longer be using the "Trust" Pilot service. Please feel free to add to the non-genuine reviews that already exist here on our page. We won't read them but maybe they will help out an unsuspecting anonymous customer that doesn't exist. We will not be held ransom by TrustPilot or random clandestine actors and bots. Cheers!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

116 reviews

5-star
4-star
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1-star

Replied to 70% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Love Redback boots

Love Redback boots. Had a pair of Blundstones that never quite fit right and then the sole rotted and fell apart. Redback boots fit better because they have half sizes and are made from three pieces instead of one. And they last forever. Have given several pair as gifts and everyone reports back the same thing. Great boots. Great fit. Last forever.

January 28, 2026
Unprompted review
Redbackboots logo

Reply from Redbackboots

Hi, thanks for taking the time to write this review. We really apprecite it.

Rated 5 out of 5 stars

I've had my Redbacks since May 2022

I've had my Redbacks since May 2022. They are my regular boot in the winter and have been worn extensively over hundreds of miles.

The Soles are still perfect, the leather looks great aside from some scratches. I swapped out the insoles recently, and they are as comfy as ever.

January 28, 2025
Unprompted review
Redbackboots logo

Reply from Redbackboots

Hello. Great to hear, thank you.

Rated 5 out of 5 stars

Great boots and very good value

Great boots and very good value. Strong, waterproof comfortable and very easy clean. Smart enough for a suit, casual enough for a hike, and half the price of R M Williams. My last pair lasted 7 years of heavy daily wear . My current pair are still like new after two years.

January 28, 2026
Unprompted review
Redbackboots logo

Reply from Redbackboots

Thanks for your review, it just goes to show that with the proper care and maintenance, Redback boots can last ages! Cheers.

Rated 3 out of 5 stars

Great boots, that don't last

I got the proper Oz outback Chelsea boot style. They were really comfortable and well fitting, but 3 years later the sole has deep cracks letting in water and it's delaminating. That's £35+ a year. Which I don't think is good.

January 28, 2026
Unprompted review
Redbackboots logo

Reply from Redbackboots

We would argue that £35 a year is actually good and that 3 years of daily use of a workboot is also good but thanks for taking the time to review us!

Rated 1 out of 5 stars

I ve had an email now as redback want…

I ve had an email now as redback want my review removed . I have left my number for them as they want to verify it's true. I did buy the boots in fact we bought 6 pairs in total. 2 of them perished. The soles crumble to nothing while the uppers stay good. And yes they fob you off the after sales service is rubbish. Nice tik toc video out there now as a result on the boots go check it out and see the photos . If redback customer service had been any good this would not be such an issue. But putting it out there that the boots will fail you and there's nothing you can do about it after you spend your £125/130

December 8, 2025
Unprompted review
Rated 2 out of 5 stars

Poor quality construction

After regular casual wear the soles on these have delaminated and they are not resolable, so despite the leather and soles being in good condition they will not be fixeable.
The materials seem to be of high quality but the construction and longevity are poor.

December 2, 2025
Unprompted review
Rated 2 out of 5 stars

Sole destroying.

Sorry to say that if you’re thinking of buying a pair don’t expect the sole (that can’t be replaced) to last, it splits and crumbles after a couple of years of normal walking to work the leather and inners were still great but the sole was destroyed a bit like mine.

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

What could have been

The upper part of the boots are fine, well made and the stitching even, but they really need to look at the soles, as they are crap, gave them the benefit of the doubt with the first pair I purchased, the second pair have crumbled exactly the same, a real shame.
So annoying when you are throwing out boots that still look fine because the soles have disintegrated.

January 1, 2025
Unprompted review
Rated 1 out of 5 stars

Big mistake buying from this company…

Big mistake buying from this company here in Canada. I should’ve bought Blundstone.
Extremely expensive,uncomfortable and customer service sucks!

UK are your boot made in the moon ?
Feeling great but you seem off . The fact you are still same company whether is Canada or England Boots are the same and your service still sucks. Took you months to find the review. Keep up the good work.
Not the same company ? So you don’t sell Redbacks now ? Product still same , get it together.
Adjust your attitude !

September 30, 2024
Unprompted review
Rated 1 out of 5 stars

Comfortable boots but after 2 weeks of…

Comfortable boots but after 2 weeks of walking the dog in these £120 boots the leather started to tear, contacted redback UK, sent an email including pictures and was fobbed off as others have been, customer care and service is non-existent, steer clear and spend your hard earned money with a reputable company

August 13, 2024
Unprompted review
Rated 1 out of 5 stars

Poor Quality Soles

Bought a pair of Redback Safety boots in August 23, by June 24 the soles have started to degrade and disintegrate. I have never seen this type of wear.

June 22, 2024
Unprompted review
Show reviews in all languages. (116 reviews)

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