Redbet.com Reviews 

153
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

First withdraw took over 24 hours afrer verification. Now i wantet make new withdraw and they asked same documents that a already sent again. Support doest not responding and vertyfication does not mo... See more

Rated 1 out of 5 stars

Hidden in T&C’s that you have to wager all deposits once, however not told this when signing up. It is important and should be stated on initial sign up page, as other firms do if a bet pays out i... See more

Rated 1 out of 5 stars

Bonuses are awful. 25% of your first deposit for sports bonus and 35% wagering for casino and only 5% of each spin counts. Offer the same prices as much better companies such as 888sport who have... See more

Rated 1 out of 5 stars

Avoid like the plague think it fair gambling but try n get ur money took 2 weeks admittedly I paiid on a card that does not except this kind of payment but they did not let u know what the problem was... See more

Company replied

Company details

  1. Betting Agency

About Redbet.com

Information provided by various external sources

Redbet is a Sportsbook oriented brand which also offers casino. Redbet is well established in Sweden and the UK. MRG acquired Redbet in 2018 and intends to introduce the brand in all markets where Mr Green already has a presence.

Contact info

1.1

Bad

TrustScore 1 out of 5

153 reviews

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No recent history of asking for reviews

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1.1

All reviews

(153)

4 reviews in the last 12 months

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Rated 4 out of 5 stars

Trustworthy casino

Payouts are normally within 12 hours, sometimes sooner and you get a weekly reload bonus. Never had any issues with them. A trustworthy casino with easy KYC procedures. Would have gotten 5 starts if a few more ad hoc casino offers came by but excellent outfit.

November 28, 2018
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID !!!!

This website is terrible . Game play on casino (secret of the stones ) is rigged. I truly hope this site is investigated ! Please for your own sakes just please don’t sign up !

November 27, 2018
Unprompted review
Rated 1 out of 5 stars

Do not use Redbet

Do not use Redbet. Reneged on terms and conditions, ripped me off. They made a blatant error but refused to pay out a free bet. Cheats

November 26, 2018
Unprompted review
Rated 1 out of 5 stars

Hidden in T&C’s that you have to wager…

Hidden in T&C’s that you have to wager all deposits once, however not told this when signing up. It is important and should be stated on initial sign up page, as other firms do if a bet pays out in free bets.

Also state some anti-money laundering regulation that states all deposits must be wagered once. This is news to me, I haven’t heard of a regulation which states this nor have any other gambling firm I’ve used ever told me this.

Absolute cowboys, avoid at all costs.

November 22, 2018
Unprompted review
Rated 5 out of 5 stars

Top service from the redbet team.

ive had nothing but sound customer service from the redbet team. all my queries have been answered straight away from their live chat team, all deposits and withdrawels have been quick and without issues. i will definately continue using them.

November 22, 2018
Unprompted review
Rated 1 out of 5 stars

"Pending withdrawal horrible customer service "

Worst possible customerservice ever " Pending withdrawal" all the time when i ask why wont i get my money they say that i need wager my each deposit more than 2 times what a joke. Do not play on this casino worst absolutely disgusting customerservice sorry for my bad english.

November 21, 2018
Unprompted review
Rated 1 out of 5 stars

ALL THE NEGATIVE REVIEWS ARE ALL TRUE

Avoid this website...please pay attention....I have used many online betting websites in the past without any problems. There is usually a little trouble sometimes getting your verification id passed but that is about it.......I joined this website because of a bonus offer and two things happened....firstly they did not honor the bonus, secondly they would not let me withdraw my money and sent me on an email showing where in their policy you cannot withdraw deposits only winnings........so everything that is being said below is true...........by the way the bonus on offer was 17 euro bonus on 1 euro bet if England beat Croatia on the 18/11/2018 which they did 2-1......this was not honored......I can totally understand sites not allowing you to withdraw bonuses only winnings on same....but not being able to withdraw money from your deposit still in your account...that is theft.................In fairness they have showed me where they say this in their terms and conditions but that is an even bigger warning sign not to use the company because it means they are deliberately trying to legally rip you off..............You have been warned

November 19, 2018
Unprompted review
Rated 1 out of 5 stars

This site it's slowest on the market

This site it's slowest on the market, you can receive money from withdrawal one time/week, that's why it's so less in comparison with other agencies where you made today withdraw, receive mail for confirmation and tomorrow you have money in your account, here no, I must to wait 1 week after my money , no try this site because all I sayed it's true.

November 16, 2018
Unprompted review
Rated 1 out of 5 stars

I signed up for the welcome offer and…

I signed up for the welcome offer and they won't honour it for no reason at all. Disgusting. If I could rate lower than 1 star I would. Customer service are shocking too. How can they sleep at night? Ripping off customers

November 3, 2018
Unprompted review
Redbet.com logo

Reply from Redbet.com

Hi Zoe,

I am sorry to hear you have had a bad experience with our welcome bonus. Kindly contact us again and we will happily sort this out for you.

We always do our best to ensure our customers get to enjoy their welcome bonus and we will manually credit any failed promotion to your account.

Apologies again for the inconvenience and we hope you give redbet another chance in the future.

Customer Service - redbet

Rated 5 out of 5 stars

great selection of games

great selection of games, amazing customer support friendly quick in response always go an extra mile to help you when you need help. i was told that they are quick in processing withdrawals but i havent got to that bit yet to find out but so far so good the site is a decent little casino with plently of offers and promos along the way

November 3, 2018
Unprompted review
Redbet.com logo

Reply from Redbet.com

Hello there!

We are extremely happy you've enjoyed playing with redbet!

Our Customer Service team is always happy to assist you on our 24/7 live chat. Should you have any questions, do not hesitate to contact us!

We wish you good luck and see you soon!

Customer Service - redbet

Rated 1 out of 5 stars

Thieving B*stards.

It's Saturday 20th October, @F1 @COTA #USGP is the next day, see an ad' for a bet on @RedbetLive 'Lewis Hamilton to secure 5th WDC at USGP' great odds, I sign up and deposit £20. When on the site I look for this particular bet, it doesn't exist?

Try get in touch with them via their support and they're completely unhelpful, try to withdraw the £20 which is stopped due to anti-money laundering regulations, fair enough. Go to wager the £20 on online slots and they've suspended my account...

Get in touch again and they're saying, in a nutshell that I have a gambling problem and labelling the topic as 'sensitive' and that they've done it for 'self exclusion' I have to ring their number (0113 487 2937) not once but twice in order to get my account unlocked...

Account unlocked 2 days later I'm now able to wager the £20, I decided on the #Starburst #Slots the £20 was gone, asked them to close my account get offered a welcome bonus of £20... Get this welcome bonus up to £75 (+/-) I check the wagering requirements and it's 35X £20 = £700

I manage to get this to 50% of the wagered requirement before all the funds are gone and I've subsequently lost the £20, you may think, fair enough, he was going to put it on #LH44 @COTA win anyway, but the fact of the matter is that the advertisement on facebook lured me in..

under false pretences as this bet clearly never existed, they got £20 from me which I was never going to be able to bet on what I wanted and wasn't ever going to be able to get back given the bonus played a lot longer than my actual cash. This shows with the £350 I managed to..

..wager before eventually running out completely.

The moral? If you're going to use any betting site just make sure it's not the thieving b*stards at #Redbet

(sorry for the tweet layout)

October 29, 2018
Unprompted review
Redbet.com logo

Reply from Redbet.com

Hi James,

Thank you for your feedback.

I have reviewed your case together with our sports and social team and provided them with your feedback.

It's important to remember that all our promotions come with Terms and Conditions stating the time frames for when the offer is valid. We do understand though it is our fault if the promotion was still visible after the offer has ended.
We apologize if this was the case!

I would also like to clarify that the refund is possible if the offer you signed up for is not there. In that case, a request has to be made through our Customer Service so that we can manually process your refund.

Kindly get back to us via chat so that we can look into this together and make your experience with redbet a positive one!

Customer Service - redbet

Rated 4 out of 5 stars

Fastes withdraw ever

I had no problem at all with this bookie and I bet on it since at least a month.
The withdraws I made were super fast and I really love the big market they have on bets!
Live chat was super helpfull when I had problem, explaining me everything and being really patient with a dummy like me.
The only flaw I can point out is that the site is a bit confusing to me, 'cause I'm used to have my bets and free bets on the account menu, so I couldn't find them at first (the live chat helped me figure out I had to go on "sport" and after I would have them all here)

October 26, 2018
Unprompted review
Redbet.com logo

Reply from Redbet.com

Hi Donato!

Many thanks for your review!

We have recently updated our Sportsbook and it's extremely helpful to get constructive feedback like yours! I will forward your feedback to our Sports team and hopefully, this can be made easier for you in the future.

Congrats on your winnings, and do not hesitate to contact us on chat!

Customer Service - redbet

Rated 5 out of 5 stars

Redbet Review

Used Redbet and sister site winningroom for a while now. Weekly promotions. Bonus can be cancelled at anytime to make a withdrawal. Live chat 10/10

October 25, 2018
Unprompted review

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