First withdraw took over 24 hours afrer verification. Now i wantet make new withdraw and they asked same documents that a already sent again. Support doest not responding and vertyfication does not mo... See more
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Hidden in T&C’s that you have to wager all deposits once, however not told this when signing up. It is important and should be stated on initial sign up page, as other firms do if a bet pays out i... See more
Bonuses are awful. 25% of your first deposit for sports bonus and 35% wagering for casino and only 5% of each spin counts. Offer the same prices as much better companies such as 888sport who have... See more
Avoid like the plague think it fair gambling but try n get ur money took 2 weeks admittedly I paiid on a card that does not except this kind of payment but they did not let u know what the problem was... See more
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Company details
About Redbet.com
Information provided by various external sources
Redbet is a Sportsbook oriented brand which also offers casino. Redbet is well established in Sweden and the UK. MRG acquired Redbet in 2018 and intends to introduce the brand in all markets where Mr Green already has a presence.
Contact info
1.1
Bad
153 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Terrible customer service!
I registered from the United Kingdom and as soon as I deposited, I was unable to use my deposit and my account was locked instantly. I was told that it was done because of security purposes and I need to send verification documents to them. Any other similar company gives 3 days for completing verification and lets customers use their service until then. I sent everything in email to them and it took 3 days for them to additionally ask a photo about me as I hold my passport. I sent this picture to them and another 3 days passed and then they requested me another photo saying the first one is not good enough for them. They don't answer for phone calls, it just says: "Thank you for waiting" forever.
Overall very slow and terrible service. They just don't care about customers. I registered 1 week ago and still unable to access my money, I deposited to their site. Never ever recommend this company!!!
November 17, 2016
Unprompted review
Good customer service and plenty of offers
I've been using redbet for a few weeks and my experiences have been very good.
For me, as a UK customer, it is unfortunate that I have to pay currency commission charges from my bank when converting between GBP and EUR. For anyone in Europe, I think this is the perfect betting web-site.
The web-site interface is easy to use and there are lots of sports (although horse racing is missing). The best bit is the customer services and the many great offers that I receive.
This is the only gambling web-site I have come across with any compassion. Today I made a mistake entering a bonus code and they sorted it out with no fuss. Overall, a good web-site. Recommend!
November 11, 2016
Unprompted review
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