Redcarpetjewellers Reviews 

397
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

The earrings is definately not crystal. Earrings are extremely light weight and yellowish in colour. Photo does not match the description + the invoice reads no returns or refunds for earrings... See more

Company replied

Rated 5 out of 5 stars

I've purchased some lovely jewelry off Red Carpet Jewellers several times now over the last 4 or 5 years. My orders have always arrived quickly, and well packaged and I've been delighted with the good... See more

Rated 5 out of 5 stars

Ordered the Iridescent Azurite Pendant after spotting it on the 'Latest Free Stuff' website. Pendant worth approx. £30 but only paid for the postage. Delivered, well packaged within a few days of or... See more

Rated 3 out of 5 stars

I recieved an email and took a look. Quality of items on picture looked amazing so bought several items for wifes birthday. Birthday not here yet, so not worn, looked cheaper and felt lighter tha... See more

Company details

  1. Costume Jewelry Shop

Written by the company

Designer jewellery at affordable prices.


Contact info

3.6

Average

TrustScore 3.5 out of 5

397 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

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3.6

All reviews

(397)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dainty jewellery to love

I signed up with free stuff so got a lovely daint necklace free but there was a lovely tennis bracelet on the website so bought that to go with the necklace, they both arrived together really quickly, lovely presentation box and pouch. Will definitely be buying from them in the future.

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

I received a free pair of earrings and…

I received a free pair of earrings and I purchased a necklace which I am very pleased with. It is exactly as shown on the web page and good quality. I did have problems with the delivery but it was the post office who lost the items for a little while and then turned up miraculously. My email contact with Redcarpet jewellers was very efficient, polite and dealt with in a very professional manner. My delivery was in the time scale given. I will recommend this company and it’s products.

July 2, 2021
Unprompted review
Rated 2 out of 5 stars

Took over another for non-delivery refund and terrible communication

Ordered earrings, necklace and bracelet. Royal mail tracking says delivered but did not receive it. Been a month and still no refund. I originally asked to reorder the items as I wanted them as a present, they took so long to reply that I missed out on the original offer and the items became out of stock. Bridget doesn't actually update you about the problem unless you email asking for an update. All I have had is Royal Mail and the Police are investigating because the GPS says it was delivered nevermind the GPS only tracks the device used and not the actual packages. Absolute joke, despite me quoting the consumer rights act and my right to request a refund no joy. Stay away from this company, I have clearly been conned. They are responsible for delivery and they are withholding my money illegally. I did take the information to PayPal and the supplier said again about the GPS tracking but I still haven't got the goods I paid for or my money back.
UPDATE - Refund has been issued. Communication has been very poor. Changed from 1 star to 2 because it is finally resolved but still would not recommend or use again.

July 1, 2021
Unprompted review
Redcarpetjewellers logo

Reply from Redcarpetjewellers

You have now received full refund. As I'm sure you can appreciate, since the Royal Mails' tracking records show that your order was delivered to your address, this case had to be investigated fully and this process takes time.

Rated 5 out of 5 stars

Pleasantly surprised

Pleasantly surprised with my necklace and earrings set. Took advantage of an offer and got the necklace free. They don't look very expensive but a nice addition to my jewellery collection.

June 10, 2021
Unprompted review
Rated 4 out of 5 stars

Jewellry Order

Lovely earrings and necklace set. They delivered it quickly and offer free jewellry from time to time. Happy customer here. Thanks!

June 4, 2021
Unprompted review
Rated 4 out of 5 stars

Tennis Bracelets

Ordered tennis bracelets and they are beautiful. I am really happy with the sparkle. One is for a gift so I hope my friend likes it as much as I do! I haven’t had the chance to wear it yet, but looking forward to!

May 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

I got a free product and ordered another for a very reasonable price.
Both items are gorgeous and arrived quickly. I highly recommend Red Carpet Jewellers.

May 12, 2021
Unprompted review
Rated 5 out of 5 stars

Free products and bargain prices

Free products and bargain prices. I was a bit anxious about ordering but was drawn in by the offer of a free bracelet. Order some additional items which were highly discounted. All products arrive promptly and were of a good quality. Very happy customer and will be returning.

May 12, 2021
Unprompted review

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