I was advised by email that Evri had returned my purchase to Daewoo as I needed to cancel it before delivery. I did wait several days without any refund, hence the initial negative review. Today m... See more
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Based on reviews, created with AI
We supply great value home appliances and electricals to customers across the UK. Quality, value and trust are at the centre of everything we do, which is why Daewoo has become a globally recognised brand that our customers love!
Brightgate House, 1 Brightgate Way, Stretford, M32 0TB, Manchester, United Kingdom
Replied to 85% of negative reviews
Typically replies within 48 hours
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Excellent next day came my delivery.Coffe machine very happy with my choice looks very nice in my kitchen and really happy. Good coffee machine recommended

Reply from Daewoo Electricals
We have the microwave air fryer which we find excellent we asked for a baking tray and they replaced it within a few days and they were so helpful so I recommend them

Reply from Daewoo Electricals
Fantastic products, great service, easy to do business with, I always love my Daewoo products.

Reply from Daewoo Electricals
Good quality dehumidifier and excellent customer service. Nice to have a 3 year warranty too.

Reply from Daewoo Electricals
Daewoo soup maker absolutely useless, my first one started turning off and on, sometimes coming back on only displaying half the lights, I gave up and returned the item, I did wonder if it was my fault opening the unit partly through cooking and steam getting into the electrics on the handle. I returned the unit ordered a new, not opening the lid at all during cooking, now today the unit switches off again and after a while resumes cooking, I shall return this one as well, how hard can it be to design a pot that heats up and spins a blending blade, when I contacted customer service the first time was given the impression that there had been numerous returns of this item. Daewoo probably wont read this review again but here's 3 ideas :-
1. Supply a small cheap plastic guard to cover blades when washing and drying.
2. You have a 4 digit LED display on the unit, the unit knows why its turning off, use the 4 digits to display Error Codes to help the customer know what's wrong, maybe there will be less returns.
3. Nobody else seems to do it, but what about a display on the outside of the jug to show the current fill level to avoid overfilling, may be a little bit more convenient than relying on the internal level. indicator.

Reply from Daewoo Electricals
Food warmer / Slow cooker bought for 27.99 and after a couple of uses (good product no issues there), the bottom of box gave away and 2 of the bowls broken. Contacted customer service to request 2 bowls and happy to pay - was redirected by them to go to retailer where I purchased this but they were not helpful. Came back to Daewoo and they want £30 for 2 replacement bowls when the slow cooker with 3 bowls cost around 28 - not sure how that can be justified. So don't expect them to come to help too eagerly if you have an issue.
Original order was placed with Robert dyas Order Confirmation - Order #1223162023. (Adding asbRequested by Daewoo. I contacted them and they asked me to check with Daewoo as they dont have spares)

Reply from Daewoo Electricals
Ordering process was simple and efficient. Delivery fantastically speedy and FedEx, delivery company were brilliant.
I purchased the smaller food mixer which, having now been used is very very impressive. It's action is efficient and quick. I like the way the beater slots in and secured. The mixer is exceptionally quiet. The proof is in the eating....the cake has been gone down extremely well - it is light and moist and has received rave reviews from those who have tried it.
All in all an extremely positive experience.

Reply from Daewoo Electricals
I bought this microwave for my mother. She absolutely loves it for its ease of use and also it's power. She also loves the unique colour.

Reply from Daewoo Electricals
Products look nice although a little clunky.
The kettle level is difficult to read.
Good value for money.

Reply from Daewoo Electricals
Absolutely the best customer service ever. There was a broken piece in the microwave and they fixed it immediately and sent a new one

Reply from Daewoo Electricals
Kettle noisier than I would have liked,

Reply from Daewoo Electricals
Customer service was exceptional. There was a fault in one area of the decorative finish on the toaster I ordered. I emailed customer services and they replied very quickly and organised a replacement to be sent out straight away. Fantastic customer care.

Reply from Daewoo Electricals
Happy with the product makes perfect omelettes ! Good delivery

Reply from Daewoo Electricals
I thought I might have hassle with my warranty claim because no phone number BUT no.
I emailed them & they responded very quickly & sent me replacement.

Reply from Daewoo Electricals
Excellent customer service from this company. Quick to respond to queries and resolve matters. Very impressed.

Reply from Daewoo Electricals
Good product, good price, fast efficient delivery, i am going to register for the extended warranty now thank you

Reply from Daewoo Electricals
It's a great vacuum cleaner. Very lightweight compared to my old one. It has a good clean up power. Well worth the money. Highly recommended.

Reply from Daewoo Electricals
Amazing value and cheaper than anywhere else. This is the best kettle and toaster that I have ever owned in my life - where have you been!!!

Reply from Daewoo Electricals
Took ages to find how it works and still have not used it. But what is a pain is having to do Trust Pilot reviews as nobody takes any notice! Can I not just buy a tin opener?

Reply from Daewoo Electricals
Purchased an airfryer. However, after 3 months, the electronic panel started to glitch and I had to return it. Whilst it cooked the food well, the fact that it started playing up after such a short period is concerning. Not recommended. Hopefully I'll have better luck with the ninja airfryer

Reply from Daewoo Electricals
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