Great experience and left feeling confident I can now help if needed. Brilliant 3 day course. Can't recommend enough and having spoken to people who've done similar 3 day courses hosted by in house tr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Information provided by various external sources
If you'd like to find out more about our training and the services we offer, please visit our website or contact us using the details below.
British Red Cross | First Aid Training
Written by the company

- Why choose us?
- We offer first aid and health and safety courses which support the British Red Cross’ aim to save lives, prevent and reduce suffering, and increase wellbeing and resilience. All operating surplus goes into our Charity Fund, so by choosing us to provide your training, you’re helping us achieve our vision of a world where everyone gets the help they need in a crisis.
- Courses to meet your needs
- Whether you want to learn first aid for your everyday life or need health and safety training for work, we have a course for you. Try our interactive course finder to help you choose the right course for your needs, then book online or over the phone – whichever you prefer.
- Nationwide venues
- We have training venues in England, Scotland, Wales and Northern Ireland, so you’re sure to find a course near you. We can even come to you if you have a group of up to 12 people who need training.
- Customer service
- If you have a question or need help with your booking, our friendly call centre advisors are available from Monday to Friday, 8.30am – 5pm. We pride ourselves on delivering a practical, enjoyable learning experience, and we encourage customer feedback to help us understand what we’re doing well and where we could improve.
- Account managed service
- If your business has regular first aid / health and safety training needs, our account management service could save you time and money when arranging courses for your staff.
- Ongoing support
- We offer several ways to help you keep your skills up-to-date, from refresher courses to online learning, free mobile apps and our Safe Hands community.
- Quality assured
- We're proud to hold the ISO 9001:2015 which demonstrate our commitment to delivering a quality training experience. We’re also acknowledged by the Health and Safety Executive as a standard setter for first aid training.
Contact info
Bradbury House, 4 Ohio Avenue, Salford Quays, M50 2GT, Manchester, United Kingdom
- 0344 871 8000
- firstaidtraining@redcross.org.uk
- redcrossfirstaidtraining.co.uk
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The trainer was brilliant as well as…
The trainer was brilliant as well as informative!
Today I attended a one-day course at…
Today I attended a one-day course at Priory Hall, delivered by Jase. I have to say it was one of the best first aid courses I have ever attended.
Jase was extremely informative, and his teaching style was engaging, clear, and easy to follow. His knowledge and ability to deliver the content made the course both enjoyable and highly valuable.
I would highly recommend this course and trainer to others.
very well presented days training
Very thorough course delivered by such…
Very thorough course delivered by such a nice chap!!
A great 2 day refresher course
A great 2 day refresher course.
Instructor was good, covered all areas and still managed to have some laughs along the way.
The trainer was really engaging and the…
The trainer was really engaging and the day was packed with useful information. Really enjoyed it.
Friendly and informative
Clear instruction
Small group
Friendly trainer
Opportunity to ask questions at each stage so needs of individuals were met
Excellent, FAW Course
Every time I take a course with Red Cross the standard of the trainers is vwey high. They are professional, knowledgeable. Would highly recommend.
Having done this course previously with…
Having done this course previously with another training body I knew what to expect, however I enjoyed this course with yourselves much better, in particular Andrew was an excellent instructor and very approachable.
Providing lunch would have been the proverbial cherry on the cake though.
Great experience
Our instructor focused the majority of his training using a practical approach, which allowed us to engage more in the sessions.
He covered every subject in detail and took his time to answer any questions the class had.
I'd definitely recommend this course, it's great knowledge to have.
Great Course
My third refresher course with the Red Cross.
My second course with Jesper as the instructor, and I'd say the best course to date.
Very open and informative with new updates explained well, good practical demonstrations and training to ensure we were all confident with CPR and using the De-Fib.
The inclusion of applying tourniquets is welcome for those working in high-risk activities.
Don't do it online!
If you need first aid training, forget doing it online. First aid needs to be delivered face to face.
I've used the British Red Cross for this training before an wouldn't hesitate to use them again.
A well organised course with an excellent instructor who kept us engaged with practical and interactive methods of training.
Our instructor Sammie delivered a very…
Our instructor Sammie delivered a very interactive course with multiple activities throughout the day to aid the learning space. She also created a space where we could all interact openly together to gain a greater understanding and insight into each topic we were learning about.
Excellent Training
Trainer was brilliant, informative and learnt a lot. Reassured my knowledge and made me confident to practise First Aid where needed.
Shared experiances
I was nervous, however Karl made it fun and easy to remember.
The group was small, which I found helpful as we had more time to draw of each others experiances.
I feel that I learnt more on this course than any other that I have attended
My instructor was funny
My instructor was funny, kind and explained everything well. The time flew by with him and you should be very proud of such a confident and professional instructor.
Hunting tower hotel First aid course refresher
We had a great trainer in Haley she made the course easy to understand. Its actually the best first aid course i have been on.
Great First Aid Training
A really well‑structured and engaging first aid course with an excellent balance of theory and hands‑on practice. The instructors were friendly, knowledgeable, and made the learning experience enjoyable. I left feeling far more confident in my ability to administer first aid.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








