we couldn’t be more pleased! Your customer care and professionalism in are second to none. Outstanding ! From the very start, your attentiveness and dedication to ensuring our needs were met ha... See more
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for two weeks I am trying to get in contact with them to return an item and they don't answer my emails, my calls, not even the chat box on their website. It's impossible for me to get the return lab... See more
Company replied
I ordered a 4 person picnic hamper for our daughter’s birthday. The hamper is perfect, exactly what I was looking for. Unfortunately one of the plates was broken on delivery and I emailed the Red Ha... See more
The team at RedHamper were great when there was a problem with my delivery, they did not argue or complain, they simply dealt with it quickly & kindly, sending a new product immediately - and it was... See more
Company details
Written by the company
We are an independent family run business supply a wide range of basketware. We are human behind the computer and will always try out best to keep every customer happy.
Contact info
6A The Old Station, SP51EZ, Salisbury, United Kingdom
- 01722447413
- orders@redhamper.co.uk
- redhamper.co.uk
4.1
Great
43 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Absolutely awful service and the hamper!
Absolutely awful service and the hamper looked like a child’s put together kit!!! The so called brass looking chains were unfixed and brittle and not the same length !! The basket was a type of plastic whisker ‘look a like ‘ also the stitching of the linking was so poor and looked like a child had stapled it together !!
The gentleman to whom I spoke to complain was rude and unhelpful to say the least …. The worst hamper and shopping experience I’ve ever had !!!
August 6, 2021
Unprompted review
Reply from Redhamper
Umm, I wasnt rude to you, You called us and was rude to us questioning why the basket hadnt arrived. After investigating it we called you back to tell you. You had put the wrong post code on the delivery address. You never contacted us about the quality of the basket
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