Redhouse Computers Reviews 58

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

My laptop was running very slow, so slow I was struggling to load anything. I took it in to Redhouse Computers on Saturday afternoon and they called me to say it was ready to pick up on Monday mornin... See more

Rated 5 out of 5 stars

I purchased my first computor from Redhouse back around 2000, & have purchased probably another 10 to 12 laptops & gaming computors since then. Always had excelent service & the latest was no exceptio... See more

Rated 5 out of 5 stars

This is a fantastic family run business. They are always ready to help, can solve any technical problems, are will make sure you get what you need rather than what you don't need. They care about thei... See more

Rated 5 out of 5 stars

Great service competitive prices I’ve bought three items now from red house computers. Jan is very helpful, Scott is very knowledgeable a great combination. Now my go-to computer and office equipme... See more

Company details

  1. Computer Store

Written by the company

Sales & Service Since 1990. New & Refurbished Laptops, Chromebooks, PCs, Gaming Tech, Office Furniture & More. All backed up with our in-house service and repair centre


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

58 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brought my Desktop from Redhouse.

Brought my Desktop from this company, I wanted some other bit's add to the tower and this was done. As I changed from windows 10 to windows 11 things were a lot different I was told that if I needed anything explained they are at the end of the phone just ring them. I did have a few bits that I could not seem to find the answer too and sure enough true to their word, if they could not do it there and then. I would get a call back within a few days and they explained what to do or do it for me. I can not recommend this company any more than to they are the Best Company I have ever used. Believe me over many years I have used plenty. 100% best by far. I would like to personally to Thank Scott, who I think has gone above and beyond to help me.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

My buying experience with RedHouse Computers

The experience with RedHouse Computers was very satisfying
When I requested extra memory and a bigger hard disk there was no problem and it was done without fuss
I was kept fully updated on everything that was happening
I would rate the Redhouse experience as excellent
I was fully satisfied

September 5, 2024
Rated 5 out of 5 stars

Really impressed with this company

Really impressed with this company. I was going to build my son his first PC. And saw they had a refurbished one for roughly the same as I was going to spend. Really good value. Delivered within 2 days. Packaging was first class. My son now has a better PC than me now haha. So I'll definitely be using Redhouse again in the next few weeks!

June 18, 2024
Rated 2 out of 5 stars

Not happy with delivery or product this time

I have bought from Redhouse before hence the reason I made another purchase, paid for express and it did not arrive expressly at all, although the express fee was refunded, I thought the service was poor on this occasion (that's probably a courier issue), and...I was not happy with the product either. It's ok though...life isn't perfect!

June 6, 2024
Rated 5 out of 5 stars

Always In Confident Safe hands

My computer recently went into a spin and had no idea what was going on. I took it to my trusted port of call Redhouse computers. Once again I got brilliant service from all the staff. They are very knowledgeable, very polite and very helpful. I've been using Redhouse for years and got to know Rob, Jan & Scott really well over the years. I have great confidence when I purchase anything, knowing that I am in good hands if anything was to go wrong. Thank you Redhouse.

February 9, 2024
Unprompted review
Rated 1 out of 5 stars

You email them and call for help but…

You email them and call for help but they ignore you!

Can't be bothered with customers once you have purchased their products!

January 20, 2024
Redhouse Computers logo

Reply from Redhouse Computers

Hi Martyn, firstly I am very sorry to hear you have had a bad experience with us as we strive for good customer service and relations and I can only apologise if we have not met our high standards. Would you please forward any email you have sent to us to scott@redhouse-computers.co.uk so I can look into this and assist you further. Kind Regards, Scott, RHC

Rated 5 out of 5 stars

Brilliant service fast delivery

Found this company on Google and glad I did got the all in one computer HP and working brilliantly full HD screen fast and powerful cheaper than other sites and was in-between Xmas and new year and it came within 2 days

December 27, 2023
Rated 5 out of 5 stars

Need a computer! Use Red House

Have bought a lot of computers, Tv , office desk and chairs from Red house and so happy with all my purchases. Rob and Jan and Scott are always happy to help and great after care service , if needed … wouldn't buy from
Any one else !

December 1, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look