Have used RedJuice for many years Never had an issue with products or services from redjuice and always try and do click and collect when possible. Unfortunately DPD is another story,expensive next... See more
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About RedJuice
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About RedJuice
RedJuice was set up in Dec 2013 by a couple of guys and a girl who got into vaping to replace the terrible habit of "analogue" smoking! we have not looked back since, we don't miss the things one little bit and thought it might be an idea to bring our ecommerce and customer service experience together, and so we set up RedJuice, we hope you enjoy using our site and welcome any feedback - do get in touch, we are on telephone and email during office hours and are happy to help.Rapid Response
We pride ourselves in a rapid turnaround for all orders, therefore all orders placed before 5.30pm (Monday - Friday) and 12pm (Saturday) will be dispatched on the very same day.Order Updates & Tracking
We will keep you informed by email at every step of the order process, from placing to picking to packing to delivery, the vast majority of orders will arrive next day even with standard shipping.Customer Service
Customer services are always on hand and are happy to help with any queries you may have.Contact info
Unit 7 Neptune Business Centre, Tewkesbury Road, GL51 9FB, Cheltenham., United Kingdom
- 01242 312024
- service@redjuice.co.uk
- redjuice.co.uk
Hasn’t replied to negative reviews
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Easeful customer service
Easeful customer service. Realised shipping/billing address in wrong place. A phonecall sorted it. With other retailers like the behemoth retailer ‘rainforest’, you do your own admin: you’d need to cancel that order (refund 5-7days), and then make the same order again.
BEWARE
BEWARE: CUSTOMER SATISFACTION NEGATIVE REVIEW - Bought Geekvape Solo 3 on 09/05/2025 from RJ. Delivered fine however immediate problems with item included draining new batteries (3000 mah) within half a day (!) and screen constantly switching to “New Coil” screen. Put up with this for three weeks however then sent it back ( at cost of £6 on 13/06/2025 ) to RJ for either a refund or replacement.
RJ advised they checked item and found nothing wrong and are returning it to me. I DON’T want this Unsatisfactory Service however it appears I can do little about it. Oh Yea RJ also stated I had gone beyond the 30 days return policy by 4 days …! This is frankly uncaring uninterested and ridiculous Customer Service so anyone considering using them / BEWARE !!! Not a good advert for there business …!!
Redjuice as always DELIVERS
Cannot fault Redjuice easy swift delivery and cheap quality products !!
100% scam
They sell you something then next to price will be another price that's because it's out of date and when u want to send it back they will refund you the second the price with is obviously NOT THE PRICE YOU PAIDED ITS 60% LESS THEN WHAT YOU PAID AND PLEASE NOTE THEY DONT DO ANY DEALS 4 FOR 10 OR ANYTHING LIKE THAT THATS WHERE THEY GET YOU. Have reported so hopefully trading standers will put a stop to this
Excellent experience with this company
Excellent experience with this company. Great price, fast delivery and extremely well packaged. I will definitely use them again. 5 Stars.
Very well organised website
Very well organised website, great communications from the minute you order to items have been dispatched, all items securely package, glad my brother recommended this company to me, I will definitely use them again
I bought my juice from redjuice for…
I bought my juice from redjuice for years now and it’s can honestly say they have been the best
Prices are pretty good too 😉
Thanks Redjuice! Keep up the solid work
I have no complaints
I've ordered my e-liquid from RedJuice for a couple of years now. Reorders are very easy. Their prices are good and delivery is always within the expected time.
Click & collect order
Click & collect order
Super easy ready within an hour
Clean tidy store friendly staff
Excellent Company
Been using red juice for a long time, ever since I started vaping and never had a bad experience. Great selection and always super fast delivery.
Super fast service at goog prices.
Delivery service has made me look elsewhere..
I have been using redjuice for many years but recently delivery service has got to the point where I now look else where. I recently ordered £35 worth of goods on a Saturday, delivery was made the following Thursday!
I recently ordered from vape club £40 worth of juice at 4pm Monday, delivered 11am Tuesday - Free delivery!
Sorry but I’ll be using vape club from now on….
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