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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, often highlighting its speed and reliability, with many enjoying free shipping options. People also appreciate the quality of the products and the wide selection available, noting that items are often well-packaged. The ordering process is frequently described as easy and straightforward, and consumers find the prices to be competitive and good value for money. However, some customers also noted issues with specific products, mentioning instances where items were faulty or did not meet expectations. A few other people also felt that the delivery service, while generally good, occasionally experienced delays, particularly with certain carriers.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and efficiency. Many... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the great quality of... See more

Service

Users describe positive interactions with service. Customers consistently praise the excellent and... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Price

People report positive experiences with price. Customers consistently praise the great deals and reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

Have used RedJuice for many years Never had an issue with products or services from redjuice and always try and do click and collect when possible. Unfortunately DPD is another story,expensive next... See more

Rated 5 out of 5 stars

Have used this company for years, never any issues, just quick easy free delivery. I made a mistake once on an order and ordered twice, they contacted me that day to check if I wanted both orders or i... See more

Rated 5 out of 5 stars

great delivery, ordered at a clearly pain in the arse time of the year order went out kind of when expected. I rang because i "didn't" receive a tracking number but turns out went to junk and staff... See more

Rated 5 out of 5 stars

Easeful customer service. Realised shipping/billing address in wrong place. A phonecall sorted it. With other retailers like the behemoth retailer ‘rainforest’, you do your own admin: you’d need to ca... See more

Rated 5 out of 5 stars

I discovered not all vape juice bottles have a seal that needs to be broken. I received my delivery and thought it might have been tampered with. Really appreciated the retailers reassurance when I ca... See more

Rated 5 out of 5 stars

I live in Scotland, have been using Red Juice since just before COVID. There are a couple of vape shops in my town which I have never used.....always,always fantastic, professional service from Red Ju... See more

Rated 5 out of 5 stars

Ordered for delivery to Japan and it arrived in 4 days. As always a great service can't recommend enough. I am a repeat customer who used to live in Cheltenham. Have been in Japan for 9 years and a... See more

Rated 5 out of 5 stars

I buy from Redjuice quite regularly and the products I purchase (mainly 10ml nic shots & syringes) are great quality. Delivery (for me) is free and very quick too. Good straightforward value very easy... See more

Rated 5 out of 5 stars

I have used a different company for a while as I only ever use one e-juice and I decided to try RedJuice. I have only ordered twice but so far all I can say is excellent. The orders are shipped on tim... See more

Rated 5 out of 5 stars

RedJuce is Exelent service variety of products and great price very good costumer service and great quality of service. That’s why i buy on RedJuce for many years always excellent 😎👍🏻❤️

Rated 5 out of 5 stars

I've been buying from this company for years. They are very good. Fast delivery, great communication and a wide range of goodies. Highly recommend!

Rated 5 out of 5 stars

Once again these guys helped me out in a tight spot due to DPD failing to deliver, sent me another parcel without hesitation, thanks guys. Excellent customer service.

Rated 5 out of 5 stars

Ordering is so easy, love the I V G vape products, great flavours, great taste smooth vape, love the Aspire products, can keep everything in my favourites, quick delivery and 1 hour window with DPD,

Rated 5 out of 5 stars

I've ordered my e-liquid from RedJuice for a couple of years now. Reorders are very easy. Their prices are good and delivery is always within the expected time.

Rated 5 out of 5 stars

Brilliant shop, great deals and fast shipping (or collection). Points system for discounts is great too. Highly recommend.

Rated 5 out of 5 stars

Got the parts I needed and a little bit cheaper for the e-juice. My recommendation is if you’re desperate for a certain product that can’t be found elsewhere. This is the shop to try..Blue light dis... See more

Rated 2 out of 5 stars

I have been using redjuice for many years but recently delivery service has got to the point where I now look else where. I recently ordered £35 worth of goods on a Saturday, delivery was made the f... See more

Rated 5 out of 5 stars

Been using red juice for a long time, ever since I started vaping and never had a bad experience. Great selection and always super fast delivery.

Rated 5 out of 5 stars

Good and well educated owners are. From Beginners to the Advanced vapors I brought a dotmod dotpod Max which I’m enjoying with a 0.3 coil.

Rated 5 out of 5 stars

Always a simple process placing & collecting an order. Shop is local to me, so the click & collect option is very handy.

Rated 5 out of 5 stars

Redjuice with their free shipping are one of the best. Always well packed and superfast delivery. Great selection too.

Rated 5 out of 5 stars

Ive been using Red Juice for several yrs now and the reasons is their vast range of ejuice, the speed of delivery (which is usualy free) and a really good reward system, my only small gripe is their... See more

Rated 5 out of 5 stars

First time purchasing from RedJuice had a great experience! Great prices and fast delivery. I will be purchasing again soon x

Rated 5 out of 5 stars

Excellent experience with this company. Great price, fast delivery and extremely well packaged. I will definitely use them again. 5 Stars.

Rated 5 out of 5 stars

Excellent quick easy ordering no problems with company and stock website easy to use and reliable. Highly recommend used for years.

Rated 5 out of 5 stars

Easy to order, value for money and quick delivery. Never had any problems with orders from Redjuice

Rated 5 out of 5 stars

Great selection, fast delivery and packaged with care. Long time RedJuice customer, never been dissatisfied with the product I've received or customer support. Most definitely recommended to any serio... See more

Rated 5 out of 5 stars

difficult coils to track down , these guys have them with reasonable cost and super fast delivery

Rated 5 out of 5 stars

Great company always helpful they have a good variety of products . And always deliver

Rated 5 out of 5 stars

Product was exactly what was advertised. It was easy to order. Delivery was fast and accurate.

Rated 5 out of 5 stars

Click & collect order Super easy ready within an hour Clean tidy store friendly staff

Rated 5 out of 5 stars

My order was delivered very quickly, package very well, goods as expected!

Rated 5 out of 5 stars

Exactly what I need big selection of vaping products and a lot options for delivery ❤️

Rated 5 out of 5 stars

I bought my juice from redjuice for years now and it’s can honestly say they have been the best Prices are pretty good too 😉 Thanks Redjuice! Keep up the solid work

Rated 5 out of 5 stars

Always use Red Juice, would never go anywhere else. My family all use Red Juice as well.

Rated 5 out of 5 stars

Cannot fault Redjuice easy swift delivery and cheap quality products !!

Rated 5 out of 5 stars

Very well organised website, great communications from the minute you order to items have been dispatched, all items securely package, glad my brother recommended this company to me, I will definitely... See more

Rated 3 out of 5 stars

The company itself was fine, unfortunately the vape I purchased wasn't. Smok acrco was no longer available to buy, I purchased one from red juice, it leaked and burnt out inside my handbag. I realise... See more

Rated 5 out of 5 stars

Great service I go weekly and Mr Hill is very helpful with all items sold there

Rated 5 out of 5 stars

Very quick delivery service phone them and they are very helpful and professional

Rated 1 out of 5 stars

BEWARE: CUSTOMER SATISFACTION NEGATIVE REVIEW - Bought Geekvape Solo 3 on 09/05/2025 from RJ. Delivered fine however immediate problems with item included draining new batteries (3000 mah) within ha... See more

Rated 5 out of 5 stars

Top service These guys never let me down ! Cheap prices and swift postage

Rated 5 out of 5 stars

The items came in a few days as described .I've used the company a few times now and I am happy with the service.thank you


Company details

  1. Electronic Cigarette Store

About RedJuice

Written by the company

New In
RedJuice x Prohibition
E-Liquid
Disposable Vapes
Pod Kits
Vape Kits
Vape Mods
Vape Tanks

About RedJuice

RedJuice was set up in Dec 2013 by a couple of guys and a girl who got into vaping to replace the terrible habit of "analogue" smoking! we have not looked back since, we don't miss the things one little bit and thought it might be an idea to bring our ecommerce and customer service experience together, and so we set up RedJuice, we hope you enjoy using our site and welcome any feedback - do get in touch, we are on telephone and email during office hours and are happy to help.

Rapid Response

We pride ourselves in a rapid turnaround for all orders, therefore all orders placed before 5.30pm (Monday - Friday) and 12pm (Saturday) will be dispatched on the very same day.

Order Updates & Tracking

We will keep you informed by email at every step of the order process, from placing to picking to packing to delivery, the vast majority of orders will arrive next day even with standard shipping.

Customer Service

Customer services are always on hand and are happy to help with any queries you may have.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Easeful customer service

Easeful customer service. Realised shipping/billing address in wrong place. A phonecall sorted it. With other retailers like the behemoth retailer ‘rainforest’, you do your own admin: you’d need to cancel that order (refund 5-7days), and then make the same order again.

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE

BEWARE: CUSTOMER SATISFACTION NEGATIVE REVIEW - Bought Geekvape Solo 3 on 09/05/2025 from RJ. Delivered fine however immediate problems with item included draining new batteries (3000 mah) within half a day (!) and screen constantly switching to “New Coil” screen. Put up with this for three weeks however then sent it back ( at cost of £6 on 13/06/2025 ) to RJ for either a refund or replacement.

RJ advised they checked item and found nothing wrong and are returning it to me. I DON’T want this Unsatisfactory Service however it appears I can do little about it. Oh Yea RJ also stated I had gone beyond the 30 days return policy by 4 days …! This is frankly uncaring uninterested and ridiculous Customer Service so anyone considering using them / BEWARE !!! Not a good advert for there business …!!

June 17, 2025
Unprompted review
Rated 1 out of 5 stars

100% scam

They sell you something then next to price will be another price that's because it's out of date and when u want to send it back they will refund you the second the price with is obviously NOT THE PRICE YOU PAIDED ITS 60% LESS THEN WHAT YOU PAID AND PLEASE NOTE THEY DONT DO ANY DEALS 4 FOR 10 OR ANYTHING LIKE THAT THATS WHERE THEY GET YOU. Have reported so hopefully trading standers will put a stop to this

June 9, 2025
Rated 5 out of 5 stars

Very well organised website

Very well organised website, great communications from the minute you order to items have been dispatched, all items securely package, glad my brother recommended this company to me, I will definitely use them again

June 6, 2025
Rated 5 out of 5 stars

I have no complaints

I've ordered my e-liquid from RedJuice for a couple of years now. Reorders are very easy. Their prices are good and delivery is always within the expected time.

May 22, 2025
Rated 5 out of 5 stars

Excellent Company

Been using red juice for a long time, ever since I started vaping and never had a bad experience. Great selection and always super fast delivery.

May 13, 2025
Rated 2 out of 5 stars

Delivery service has made me look elsewhere..

I have been using redjuice for many years but recently delivery service has got to the point where I now look else where. I recently ordered £35 worth of goods on a Saturday, delivery was made the following Thursday!
I recently ordered from vape club £40 worth of juice at 4pm Monday, delivered 11am Tuesday - Free delivery!
Sorry but I’ll be using vape club from now on….

May 13, 2025

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