My item arrived promptly and was very nicely packaged . The courier was polite and waited for me to open the door. I was kept informed how my order was progressing before delivery. So I'm very happy... See more
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Delivery to Denmark took a little longer, but the product was the original and there was not an extra tax to be paid. When I paid I got exactly what was promised 🙏
Ordered an item through Red Label Outlook for a birthday present. Waited over a week for any update on the dispatch.. nothing came through. Then out of the blue an email to say that the order had been... See more
Item arrived quickly, was well packaged, and was exactly as described in the listing. Great value and great service. Would definitely recommend Red Label Outlet.
Company details
Written by the company
Top Online Perfume Shop with a wide range of men's and women's perfumes, fragrances, sprays, deodorants and cosmetics. Free U.K. delivery on eligible orders
Contact info
United Kingdom
- redlabeloutlet.co.uk
4.3
Excellent
141 reviews
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Hasn’t replied to negative reviews
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Good experience
Prompt delivery, good communication and well packaged items.
Would happily recommend.
July 28, 2025
My order arrived on the date expected
My order arrived on the date expected. I was kept informed about delivery progress. My order was well wrapped.
June 30, 2025
Absolutely amazing
Absolutely amazing experience couldn't ask for more.
Highly recommended.
June 23, 2025
Efficient online retailer
June 20, 2025
Though the fragrance is not exactly as…
Though the fragrance is not exactly as I remember it, I am pleased with my purchase and the speed with which it was delivered.
June 10, 2025
Fast delivery and impeccable produts !
June 10, 2025
Great products great prices!
June 9, 2025
Avoid using Red Label Outlet at all costs
I ordered a vaporiser spray scent through Red Label and received an item that didn't vaporise, it merely dribbled down the hand.
I realise Red Label are not responsible for product quality, but they are responsible for dealing with the problem of a faulty product well.
Having been informed of the fault of a vaporiser that simply made your hand very strong with a great deal of scent, they offered a pathetic and offensive 20% discount off the purchase price.
I informed them that 20% off the price of a product I could not use is somewhat pointless and demanded either refund or replacement forthwith.
They sent a postage label, leaving me with the expense of providing the packaging, and providing the time in getting the package to the post office, and I got proof of posting, as I was already smelling a rat in their methods of seemingly trying avoid dealing with the problem at all.
Having not heard anything from them a week after sending it to them, I chased, them up by email and was then asked for proof of posting!
What a surprise . . .
I am certain if this receipt wasn't available, they would have stated it had not been sent and therefore could not help, but having received the receipt, they stated they would "escalate the situation" which is the point my patience ran out, and I informed them I was escalating this myself and demanding a full refund without any further usual delay.
This item was refunded another week later, so they are either extremely poorly organised, or use sneaky techniques to simply avoid the responsibilities that other suppliers always happily provide.
My advice?
AVOID Red Label AT ALL COSTS!!
They are not worth the hassle and stress
May 13, 2025
Reply from Red Label Outlet Ltd
Hi Dave,
Thank you for taking the time to leave a review, and we’re truly sorry to hear about your experience.
We completely understand how frustrating it must have been to receive a faulty product and feel let down by the resolution process. While we aim to process all returns and refunds swiftly, it's clear that in this instance, we did not meet the level of service you — or we — expect.
Although the refund has already been processed, we apologise for the delays and any confusion caused along the way. Your feedback has been shared with our team so we can review our returns process and ensure this doesn’t happen again in future.
We appreciate your patience and for bringing this to our attention. If you have any further concerns or suggestions, feel free to reach out directly at support@redlabeloutlet.co.uk — we’re here to help.
Kind regards,
The Red Label Outlet Team
Excellent in every way!
May 20, 2025
Would recommend...
Delivered on time. Well packaged. Exactly as described in the listing.
April 23, 2025
Great product.great price
April 8, 2025
Brilliant company to deal with
Brilliant company to deal with. Competitive prices and quick delivery. All round grwst customer experience
April 7, 2025
Purchases never arrive on time despite…
Purchases never arrive on time despite paying extra for 'express delivery'.
March 27, 2025
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