Redline360 Reviews 171

Shipping is a joke. Custom service is a joke. I've been getting a run around for a week now about when my package will actually be shipped out. If you NEED the part to get your car running do not order from here or it will be down for a while. Custom service I'm almost 99% sure is just an ai bot.

There was a bit of a hiccup with payment, and they worked with me very well and get everything figured out so I could get my item. 5 stars would buy from again

Stay away! Same problem as others, its been almost 2 weeks and still no resolution. The clowns @ Redline360 sent me the wrong lower control arms and dealing with their incapable AI trying to resolve the situation is a nightmare. Redline360 website has wrong fitment years for parts they're selling. Dont waste your money with this drop ship online disaster.

Stay away from these joker's bc of NO HUMAN CUSTOMER SERVICE_ ALL ZENDESK AI BS. Bought the wrong Dynavin two weeks ago. I sent them a request over a dozen times and only receive Zendesk AI responses- NO PHONE NUMBER since they claim they do not need one and email's are better to serve their customers! WTF? AI ZENDESK BS!

Even though they product I wanted was on back order so I didn't purchase. The communication and transparency of this company was on point. The customer service that yves gave me was rare and not something you see with online shopping now adays. They were quick to reply and looked out for me the whole time. I will definitely use these guys for future purchases.

Amazing customer service

Pretty fast shipping and fast responses from customer service! I had reliable and easy assistance with my order and definitely will buy again!

The radiator that I had originally ordered was on back order - Yves reached out immediately to let me know and recommended a replacement. They were extremely helpful and responsive in getting my original order adjusted. Thank you so much to Yves and Redline360 for helping me out.

Excellent customer service! Fast shipping, quick emails, low prices. Thank you!!

Unfortunately the product I ordered became unavailable after I ordered it, but Yves was amazing and took great care in helping me order a replacement. Thank You Yves 🤜🤛

My first order didn’t go through due to the color choice not being available then I was reached out to and they helped me change colors for the whole order and get it to me as fast as possible.

Yves was amazing! I purchased a set of springs that weren’t in stock and Yves, was able to offer a substitution and see me through the order. He definitely went above and beyond and made my very first order with you a piece of cake. 10/10 experience. Thank you!! 🙏🏻

Yves emailed me very quickly to notify me that the part I ordered has been discontinued. Then helped me get a replacement part and got it on a truck out to me the very next day

Yves was an amazing help. Always replied fast, and did everything he could to help me and my situation! They were very professional, give this employee the grace they deserve!

wonderful and fast communication compared to other companies i’ve had communication with. with everyone was like Yves !

Well to be honest it was unfortunate that the item I ordered was discontinued, however, Yves, one of the order management specialists helped me out and just her response time and professionalism helped me out a lot, gave me solutions of other parts and just overall makes me want to be a long term customer with redline.

Yves was very professional, prompt, and helpful. I am very pleased with my experience with Redline360. Will be doing business with them in the future.

I order a part on their website but it was not in stock , the service responded with in 24 hours to let me know and gave me another color option or refund . Great response team and easy to contact

I won’t recommend buying anything from this company. My order arrived with missing parts and after multiple days of back and forth with the customer support they just gave me the manufacturers phone number and told me to contact them to resolve the issue. Worst customer service ever