Redline360 Reviews 184

TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 69 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness and responsiveness, often highlighting exceptional customer service. Many people appreciate the quick response times and the efficiency in managing orders, even when issues arise. Reviewers frequently mention that the company goes above and beyond to ensure customer satisfaction, providing solutions and updates. However, some customers also noted significant dissatisfaction with order fulfillment and product accuracy. These reviewers experienced receiving incorrect or damaged parts, and some reported issues with product fitment and quality. A few people also mentioned poor customer service in these instances, stating that their concerns were not adequately resolved.

What people talk about most

Order

Users describe ambiguous interactions with order fulfillment, with some customers expressing disappointment... See more

Staff

Reviewers mention positive feedback about staff, highlighting their helpfulness and professionalism.... See more

Product

Customers had ambiguous experiences with product, with many reporting issues with incorrect or incompatible... See more

Customer service

Consumers find customer service to be positive, with many praising the fast responses and helpfulness of the... See more

Response time

Customers consistently note positive experiences with response times, praising the quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The part I ordered turned out to be out of stock with a restock estimated for a few months out. However, Yves sent me an email and let me know there was another color variant of the part in-stock, and... See more

Rated 5 out of 5 stars

Unfortunately the product I wanted was out of stock, so Yves helped offer me multiple other options (which most were also out of stock) & was super quick and responsive. He was very friendly and helpf... See more

Rated 5 out of 5 stars

Amazing company fast delivery the product i ordered is perfect costumer service is always there to help with questions you might have! If you are a mechanic or weekend warrior mechanic this is the pla... See more

Rated 5 out of 5 stars

YVES IS MY GUYYYY OR GIRLLLL OR PERSON!!! Super helpful and very responsive!! Thank you so much!!! I was able to get what I needed very quickly after hearing that what I originally ordered was curre... See more


3.9

Great

TrustScore 4 out of 5

184 reviews

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Rated 1 out of 5 stars

They are actually so bad. Problem #1 I…

They are actually so bad. Problem #1 I bought struts that were advertised as red and chrome, I get black. I ask for the rights parts number and they’re still black. So why advertise as red and chrome because there custom service said they just pull parts not for color..BS. Problem #2 I bought a steering wheel, quick release and a hub, my email I got says everything arrived. I got the other 2 components but no steering wheel! Now I have no idea what’s going on because the tracking number says everything is here. Redline360 is unprofessional and a joke!

April 15, 2024
Unprompted review
Rated 1 out of 5 stars

Bought headlights as a gift, company refuses to help fix

Bought headlights as a gift. Right after the warranty expired, the passenger headlight led strip starts flickering, then months later the headlight starts working 20% of the time. I try reaching out multiple times, obviously it’s out of warranty but I want to make things right and get this fixed. All my emails have been ignored, my second review was deleted after posting an update explaining it’s not working. And my third review was deleted explaining what happened and how they deleted my previous review, yet my first review minutes after installation is magically still posted.

I’m never shopping with these clowns ever again. Worst experience with a company probably ever.

February 3, 2022
Unprompted review
Show reviews in all languages. (184 reviews)

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