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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent pricing, often noting that the offers received were significantly higher than those from local shops or other gold-buying businesses. Many appreciate the transparency and fairness of the pricing, along with the accurate online calculator provided. The service is frequently described as efficient, professional, and honest, with quick turnaround times for evaluations and payments. People also highlight the smooth transaction process and the variety of convenient payment options available. However, some customers also noted issues with valuation, mentioning instances where their items were initially valued differently than expected, or where they felt the initial offers were lower than anticipated. A few reviewers also reported challenges in getting items assessed without specific markings, even with provided proof of authenticity.

What people talk about most

Price

Clients share positive opinions on price, with many reviewers highlighting that the company offers fair and... See more

Payment

Customers had positive experiences with payment. Reviewers consistently praise the speed and efficiency of... See more

Product

Users describe positive interactions with product. Many customers praise the straightforward and efficient... See more

Service

Consumers find service to be positive, highlighting the efficiency, transparency, and professionalism of the... See more

Value for money

Customers consistently report positive experiences with value for money. Many reviewers were "blown away" by... See more

Based on these reviews

Rated 5 out of 5 stars

What keeps me going back to reDollar whenever I have scrap sterling silver to sell is their fair, and honestly, highest offers. Before selling my sterling silver to them, I quote prices in the local s... See more

Rated 5 out of 5 stars

In the past I had two additional gold buying businesses quote me on the same item and, hands down, ReDollar offered not just a better price, but almost twice as much. They have a handy calculator, whi... See more

Rated 5 out of 5 stars

This is honestly one of the best businesses, of any kind, I’ve ever dealt with. They were so patient with me and paid me almost exactly what the calculator estimated. I couldn’t be happier. These folk... See more

Rated 5 out of 5 stars

I use reDollar on a regular basis and they continue to provide an excellent level of service. They are honest, reliable and offer the best pricing available. Their fully insured shipping kit makes s... See more


Company details

  1. Jewelry Buyer

Written by the company

Transparent & Beneficial Like A Bank | You can sell jewelry, gold, silver, platinum, palladium, coins, bars, diamonds, gemstones, luxury watches, art, antiques, and other valuables online. With reliable business morals, transparency and best possible deals we pay the highest prices for your assets! All while we treat you with the most respect and consideration.


Contact info

4.8

Excellent

TrustScore 5 out of 5

553 reviews

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Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great experience!

I have used Redollar twice and both times went very well. They reviewed my items within a day of receiving them. I was paid through Zelle and the money was in my bank account immediately. I was a bit skeptical first. I am happy that I tried them out.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

Hesitant at first/Excellent results

I was very hesitant about selling my ring online however after reading positive reviews, I decided to move forward through the process. It turned out to be simple and much more profitable than selling to a local jeweler or pawnshop. The staff at reDollar provided excellent communication throughout the process. After we agreed on the price, there were several ways provided to forward me the money. I have already told others interested in selling their gold jewelry that they should use reDollar.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Too Good To Be True? They’re Good, and They’re True!

Too good to be true? Too simple to function? Too eager for your business to take seriously? I thought that and more thinking this had to be a scam. But I needed to sell off some old US dollar silver coins and redollar kept coming up. I kept thinking it was too good to be true — they provide a prepaid mailing slip or a free shipping kit (if your valuables are worth more than $250). But I figured “they’re just coins. If it ends up being a scam then no real harm done.” After filling out my info on their website, I got an immediate email requesting an image of the items I wanted to sell. I took pictures and sent them off. I was given a tentative overview quote on what I should expect to be paid. I felt comfortable moving forward with my sale so I requested the shipping slip. Sent it off the next day. Got an email when it was received and another email after their lab inspected my items (they even detail their weight and methods used to authenticate them). Then I was given my exact quote and given the option to move forward to payment if I satisfied with the price or deny, in which case they would return my items no questions asked. I was happy with the quote so I moved forward. They have many payment options like Zelle or PayPal, but I despides for ACH direct deposit. I received my payment the next business day, bright and early. Now that I know they’re legit, I will be using them again for my gold items — I’m hoping they’ll give me more than my local pawn shop.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Quick And Easy

Could not be more pleased. Easy to understand directions, free shipping and quick payment. Made disposing of a few pieces of broken jewelry painless. And they paid a good 10% more than I could get locally.

March 15, 2025
Unprompted review
Rated 5 out of 5 stars

Although I was a bit hesitant selling…

Although I was a bit hesitant selling gold online, they are well worth it. Having gone to local shops, etc. NO need to do that, their price was superior and infact what I thought was the weight per my scale was actually a bit heavier then I stated and they noted that and paid for that, bid for spot was for 7 days. I received my funds the day they received my package, today, took 2 days shipping. Quick, professional, answered my questions and would STRONGLY and HIGHLY recommend them plus free insured shipping. Only get one shot to sell your asset, pick them.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Highedt paying and most reliable buyer of gold and silver

1. Excellent customer service (Kudos to Mellisa)
2. I scoured the internet and couldn't find any co. paying more for gold/silver.
3. Easy, secure and transparent process for shipping and calculating your payout. This company actually tells you the value of your items before you ship them.
4. Fantastic website, informative and easy to navigate.
5. Super-fast payment and if you're not happy with their offer you can get your stuff returned free of charge.

March 19, 2025
Unprompted review
Rated 2 out of 5 stars

I used them twice

I used them twice. For gold they provide a fair price, but not for diamonds.

March 18, 2025
Unprompted review
reDollar logo

Reply from reDollar

The customer presented us with a petite ring (2.5 grams, 14K gold) featuring small diamond melee. We informed him via email that we were unable to meet his price expectations. The ring was not shipped; this was a consultation conducted via email only.

We believe in 100% transparency with our clients, which is why we discuss pricing before accepting any jewelry or valuables. This ensures our customers have a clear understanding of our pricing before they send their items. We believe this high level of transparency benefits both parties, even if there are occasional differences of opinion regarding price determination.

Rated 4 out of 5 stars

Took the anxiety out of selling

I have used reDollar several times. They have taken the anxiety out of selling. They provided detailed written analysis and accounting of all my submitted items. They answered all my questions to my satisfaction, making me comfortable that I was getting an honest and fair price for all my items.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Redollar was professional, quick and communicated very well. I have never used an online company like this so I was a bit skeptical but they were great. I would definitely recommend them and will use them again in the future.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

I looked high and low for a company…

I looked high and low for a company that would tell me exactly what they would pay me for my precious metal items. None would (frankly most did not answer my inquiries). reDollar did. This is a highly professional, highly able company. I also like the way they have experts you can email with specific questions who give prompt and very specific answers.

March 3, 2025
Unprompted review
Rated 5 out of 5 stars

As a metal detectorist for 10 years

As a metal detectorist for 10 years, I've never sold any of my dug up finds. I typically just put the nicer items in a display case in my home. Since the price of precious metals has risen considerably I decided to sell some gold and silver rings along with other fine jewelry and coins. After doing my research I decided to go with reDollar. I used their easy online calculator and waited for a response. Within hours they made me a very favorable offer and once I accepted they emailed me a shipping label. I admit that I was apprehensive about sending gold and silver through the mail, but when the report came back I was pleased and impressed. They were professional and communicated with me during the entire process. I am currently working on my 2nd sale to them and will be passing along their info to my fellow detectorists. Thanks reDollar.

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Honest and Thorough!

I have used redollar on a number of occasions and they have always been fast, honest and fair. On my first submission of precious metals they immediately sent me a scale to allow me to carry with me should I be out and about looking for Gold, Silver and/or Platinum. They also have made me aware when I had purchased and sent to them fake "silver" dollars -they even paid me for the fakes to use as an example! They provide the free ship label - you send they respond ASAP and money in bank less than 24 hours!

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

reDollar - Open and transparent process - that is rare when selling gold!

I had some gold to sell and went to a local buyer that I previously had sold silver to. After getting their quote, I decided to investigate online options.

When I came across the reDollar site, what struck we was the calculator, which showed me what I could expect to receive, assuming my gold was 14K, as I believed it was. I was reassured to proceeds knowing that my shipment to them was insured, and that I could pass on their offer and my gold would be returned.

I requested a shipping kit, and they informed me that I could save time by printing out the label, following their packing instructions and dropping it off at a UPS store. Using my calculation and weight (from a digital kitchen scale), my package was insured for the expected payout.

Long story short, the package got to them in a couple of days, they analyzed the gold, sent me the analysis report, and made an offer. The offer was close to exactly what the estimate from the online calculator determined. It was close to 30% more than I had been offered.

I used the chat feature on the website to get instructions on how to tell them my payment preference and provide the bank information. That was all done through a secure upload portal - a nice and reassuring touch. I got an email indicating that my money will hit my bank on the first business day after today.

Too often, the process of selling metals or coins feels uncomfortable due to the buyer never quite being open about how they calculate what they will pay. It feels a bit sleazy, or, at the very least, opaque. That was not the case with reDollar. Their communication is quick and accurate and you know where you are in the selling process at all times. The only negative was that I left two voice messages to talk to someone but never got a call back. This was somewhat overcome by the chat feature being staffed by humans and very responsive.

All in all, this was a great experience and I will definitely use them again. I have already informed friends and family members about reDollar.

March 14, 2025
Unprompted review

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