Red Potato Reviews 

153
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Bad credit due to bad previous experiences Inc insolvency or bankruptcy etc? I have been looking for months for a company that will trust me and lend to me. Red potato gave me this golden opportunity... See more

Company replied

Rated 5 out of 5 stars

This company is an excellent choice for anyone, whos struggling to get car finance for whatever reason. I'm in a DMP at the moment, but after few calls and details, they were able to find a lender,... See more

Company replied

Rated 5 out of 5 stars

In desperate need of a replacement car, I contacted Red Potato about finance only... Once the required paperwork had been completed, the funds were offered the same day (in principle). I then knew... See more

Company replied

Rated 5 out of 5 stars

Had been denied finance due to bad credit as had been bankrupt in recent years. Now in full time employment well able to make repayments, so thought I would apply anyway as my car was on its last legs... See more

Company replied

Company details

  1. Non-Bank Financial Service

Information provided by various external sources

Red Potato is a finance broker with a focus on helping customers find a good quality car with affordable and suitable finance.


Contact info

4.8

Excellent

TrustScore 5 out of 5

153 reviews

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4.8

All reviews

(153)

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Rated 3 out of 5 stars

Applied and not heard anything back

Applied and not heard anything back. I don't doubt they are good for People with poor credit history but they really do need to review new applications. If your email generated an automated response stating your finance has provisionally gone through with an amount to lend summery, question is why would you not call the applicant. I have spoken to your advisors in the past and they seem ok not great but my recent application feels like it's been lost in translation. Sorry to say it does not build confidence.

Been called by red patato today 30/11/2020 with an apology. Looking more positive after our conversation.

November 27, 2020
Unprompted review
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Reply from Red Potato

Hi Taz, thank you for the feedback. Unfortunately the lender that approved your finance application has recently stopped new lending due to COVID pandemic. We are in the process of updating our automated communications impacted by this and apologise for any inconvenience caused. Our team were working to try and source you an approval from other active lenders on our panel and I believe have been in touch with you today.

Rated 5 out of 5 stars

I can’t Thank red potato enough!!

I can’t Thank red potato enough. Currently in an IVA didn’t think I could stand a chance of getting credit for a new car, but just 7 days after first contacting them here I am driving around in my lovely new car. Tom was absolutely amazing in helping me find the right car and dealing with the garage for me. Recommend 100%
Excellent customer service nothing is too much trouble.
Thank you!!

August 28, 2020
Unprompted review
Rated 5 out of 5 stars

A finance company worth your time!

A really helpful company to allow folks with low credit scores, bad credit file aswell as members of DMPs (Debt Management Plan) to attain credit for the car of their dreams or even just a little run around.

Highly competitive rates of interest (unlike most competitors) and very generous borrowing totals.

My handler/sales agent in particular, Bethany was extremely helpful and replied swiftly to my emails and worked hard to help me find the perfect car and furthermore get the deal done.

Another fantastic perk is that aswell as the great stock of vehicles they have to choose from, they also allow you to request cars to be accepted (based on key criteria) which all the moreenhances the possibilities.

Fantastic company, fantastic service and I cannot wait to take delivery of my new car this week.

5/5

August 8, 2020
Unprompted review
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Reply from Red Potato

Thank you Calvin! We'll pass on your kind words to Bethany and hope that you enjoy your new car!

Rated 5 out of 5 stars

Would suggest anyone to use these guys if they can't get credit elsewhere.

Had been denied finance due to bad credit as had been bankrupt in recent years. Now in full time employment well able to make repayments, so thought I would apply anyway as my car was on its last legs. Got call few days later asking a few questions and hey presto, picked my car same day. Could not have been a happier camper.

July 25, 2020
Unprompted review
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Reply from Red Potato

Thank you for the 5 star review, we really appreciate it and it's great to hear that we could help you with a more reliable car.

Rated 5 out of 5 stars

Different from all the rest 😊

I have to say, Tom, Beth and Sarah from Premium Plan were wonderful, thank you. (I am Ronnie’s wife)
I have poor credit, a trust deed and been refused credit from most companies. I assumed that as I was declined finance from Arnold Clark for a newer car there would be no possiblity I would get finance elsewhere for less than 30% interest and resigned myself to looking how to finance the balloon payment on current, pcp leased car.
I googled and got Red Potato’s page about balloon payments and felt encouraged and reassured I could get the payment financed. The website was clear and, in fact, encouraged people with poor credit etc to apply and I’m so glad I did - I decided to go for new car finance instead of just the balloon payment and I’m looking at my beautiful Fiat 500 right now!
The staff I mentioned at the start were, polite, patient and made the whole process clear and easy including liaising with dealerships.
I would encourage anyone with no confidence of car finance companies to look at Red Potato - they are fantastic. ⭐️

July 21, 2020
Unprompted review
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Reply from Red Potato

Thank you to you both, brilliant to hear that we could help where others couldn't and we hope you enjoy the Fiat 500!

Rated 5 out of 5 stars

Amazing service from start to finish!

Amazing service from start to finish! Communication was fantastic - Beth and Tom are a credit!

July 20, 2020
Unprompted review
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Reply from Red Potato

Thank you Sarah! We'll pass on your thanks to Tom and Beth and it's positive to hear we're able to keep up our customer care in these difficult COVID circumstances.

Rated 5 out of 5 stars

Excellent choice for people looking for car finance

This company is an excellent choice for anyone, whos struggling to get car finance for whatever reason. I'm in a DMP at the moment, but after few calls and details, they were able to find a lender, who could offer me finance for my new car.
Very good communication and detailed informations, they are representing the high standards.
I appreciate everything what These guys done, and I'm glad that I found Them. Thank You!

July 10, 2020
Unprompted review
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Reply from Red Potato

Thank you for the awesome review Richard! We hope that you enjoy your new car and it's great to hear that we were able to provide a good service throughout.

Rated 5 out of 5 stars

IVA Car Finance - Highly Recommended!!!!

I will fully admit that I was initially sceptical, being in an IVA and having spoken to many different companies who offered ‘assistance’ with car finance, and had ultimately decided on a car subscription service as the only possible way to afford replacing my car. I stumbled over Red Potato and Premium Plan and was not going to bother (it actually took a week or two to get back to them as I wanted to do some research and missed their reply to my enquiry).

I am so unbelievably glad I did get back to them. I had spoken to a large national dealership and been offered 48.9% APR - basically borrowing £7k and paying back £15k, but Red Potato/Premium Plan offered less than 24% APR so offered me to borrow 8k and repay around 13k - a MUCH better deal and no deposit and, well, seemed even a bit more like a scam at that point as sounded too good. So more procrastination and research! I finalised the application and was assured by talking to a couple of dealers who had used them before and having not actually been asked for any bank details yet.

My IVA company approved and I was free to choose my dealer as long as they and the car met conditions from Red Potato/Premium Plan. Beth at Red Potato spent two Monday’s in a row dealing with walking in to work and my flurry of emails with options for cars - unbelievably I had 5 cars booked to be seen and each one sold half an hour or so before I left to go and see it, so she was very patient and left me alone to choose my car. I went with a national dealer for my own peace of mind and Beth walked in to my email on Monday morning saying I had reserved a car!! The car finance was sorted out and paid by Wednesday - not as quick as some providers but given the paperwork was signed on Monday and dealer only contacted on Monday, this was good going for a bank transfer etc to be set in place, the only hold up was the dealer providing bank details etc. I collected the car on the Friday and love it. I paid no deposit, part exchanged my old car and am in love with my new one.

A huge thank you to Sarah at Premium Plan, Beth at Red Potato for sorting this out and honestly being above and beyond - this company honestly has a great APR rate for those in an IVA with affordability. I have 2 friends in an IVA also looking to change their finance provider and recommended Red Potato straight away.

Some notes on the process for those wondering who are in an IVA:
You need to provide income and expenditure (I sent a copy of mine from my IVA company), along with IVA company agreement - Premium Plan will put details in writing for you.
You will need to speak to someone over the phone from Premium Plan to verify everything, application response from Underwriters was received next business day for me.
Once Red Potato then confirm, you can go and find a car through any registered dealer that fits their criteria.
When you find a car, send details to Red Potato who carry out their own evaluation to ensure you are not getting ripped off (I like this aspect as its a double check of car value)
Once you want to go ahead on that car, Premium Plan get in touch to sort out the finance agreement, and confirm once you have agreed everything. They let you set direct debit date etc.
Red Potato then initiate bank transfer (they do need bank details to be on a bank paying in slip or similar - assume for money laundering checks etc?)
Once approved, payment is sent same day and dealer just needs to confirm receipt of payment so you can collect car.

So not a typical finance process but easy enough and not too difficult. From finding a car to picking it up was 5 days for me, but that is because I was through a national dealer branch and with head office accountants needing to be involved to sort everything for the branch to confirm finance it became quite an admin chain. The car also had to be prepared and the sales rep had days off so it could have been 2-3 days if these things were not there!

July 4, 2020
Unprompted review
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Reply from Red Potato

Matt, thank you for such a brilliant review! It's great to hear that we could help and to do so at much more reasonable rates of finance too. We hope that you enjoy your new car and will pass on your feedback to Sarah and Beth!

Rated 5 out of 5 stars

Bad credit due to bad previous…

Bad credit due to bad previous experiences Inc insolvency or bankruptcy etc? I have been looking for months for a company that will trust me and lend to me.
Red potato gave me this golden opportunity which now has given me the chance to prove myself with lending. Red potato were so helpful, they don't just look at your credit file, they also look at your personal income and expenditure and decide whether you can afford afford it. It was this method that finally gave me the chance with car finance, and I will be forever grateful for their efforts! Top team even through the covid19 pandemic!

June 27, 2020
Unprompted review
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Reply from Red Potato

Thank you for the positive review Kieran! We hope that you enjoy your new car and are pleased that we were able to help during these tricky times too!

Rated 5 out of 5 stars

Great service

Great service. Quick to respond to queries and paperwork was also dealt with really quickly. This meant once I had chosen a car it was ready to collect within 24 hours. They did a great job liaising with the car dealer and finance company. Thanks Tom!

June 26, 2020
Unprompted review
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Reply from Red Potato

Thank you for the review Rachele! Delighted to hear that we could help and do so effeciently. We'll pass on your thanks to Tom.

Rated 5 out of 5 stars

Exceptional

Exceptional. From start to finish everything was seamless and easy to arrange. i dealt with Tom and he was first class all the way through the process. Highly recommend

June 26, 2020
Unprompted review
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Reply from Red Potato

Thank you for the 5 star review Louise, we will pass on your kind words to Tom as well!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, very helpful and great communication

March 17, 2020
Unprompted review
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Reply from Red Potato

Thank you for the review Anita! We are delighted that we could help!

Rated 5 out of 5 stars

Couldn’t ask for a better service very…

Couldn’t ask for a better service very understanding and very helping all the way can’t rate your company high enough thank you for all you have done lee

March 10, 2020
Unprompted review
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Reply from Red Potato

Thank you for the brilliant feedback Lee, we hope that you enjoy your new car!

Rated 5 out of 5 stars

Extremely polite and helpful staff

Extremely polite and helpful staff, quick and efficient service. Bethany was amazing in helping us obtain our finance and select a vehicle. will be using them again.

March 10, 2020
Unprompted review
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Reply from Red Potato

Thank you for the great review Kathy! We will share your feedback with Bethany too!

Rated 5 out of 5 stars

BRILLIANT

Absolutely brilliant service from Bethany Warren & Tom Graves. Both went above and beyond to ensue we found a family car really appreciate all their help and to responding to call backs and emails. Highly recommended. Thank you guys much appreciated.

February 24, 2020
Unprompted review
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Reply from Red Potato

Thank you for such a positive review Zehnum! We'll pass on your feedback to Tom and Beth too. Hope you enjoy your new car!

Rated 5 out of 5 stars

Great service and helpful staff

Great service and helpful staff, very satisfied with my customer experience

February 7, 2020
Unprompted review
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Reply from Red Potato

Thank you for the great review Craig! We hope that you enjoy your new car!

Rated 5 out of 5 stars

Amazing service

Amazing service. So happy with the whole process, quick, easy, explained everything really well. I was worried with having bad credit but they didn’t even look at that, actually looked at what I could afford. Very happy customer.

January 31, 2020
Unprompted review
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Reply from Red Potato

Thank you for the 5 star review Grace! Delighted to hear that we could help, enjoy your new car!

Rated 5 out of 5 stars

5 star service

After being advised my company car was being replaced with a car allowance I was advised that my company car needed to be returned by the 1st January. The service I received from red potato was quick and painless and went far more smoothly than I imagined it would.Adam helped first, then Beth who I bombarded with emails! And then Tom completed the process which was all
Done by the 23rd December! Many thanks guys for your help and support. Would recommend without a doubt.

December 30, 2019
Unprompted review
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Reply from Red Potato

Thank you for such a positive review Michelle! We'll share your kind feedback with the team and hope that you enjoy your new car!

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