Red Rose Insurance Solutions Reviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Local people frequently praise the dedicated staff members for being exceptionally helpful, friendly, and completely honest when discussing various personal insurance policy options. Advisers always take the necessary time to explain complex industry details clearly without ever applying any stressful pressure or aggressive sales tactics. Customers consistently note that the overall service is always remarkably smooth, straightforward, and highly effective at finding significantly better financial deals. Consumers also deeply appreciate the reliable follow-up support provided after initial consultations and the genuine ability to secure much more affordable coverage options.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting an efficient, professional, and... See more

Service

Customers had positive experiences with service, describing the overall process as efficient, helpful, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and caring representatives... See more

User experience

People report positive experiences with user experience, highlighting a straightforward and painless process... See more

Price

Users describe positive interactions with price, noting significant savings and competitive quotes on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very first call Redrose were courteous never pushy and quick to bring up the best quote that served me the best. They were also very honest when discussing cover for my wife. I would thorough... See more

Company replied

Rated 5 out of 5 stars

Elle was great to speak to, felt that he were genuinely looking out for the customer, no hard sell just working for your benefit. Looked for the best insurance to suit the customer, followed up to ch... See more

Company replied

Rated 5 out of 5 stars

Jordan and Phil are genuinely nice guys who really know their industry. They steered myself and my business partner so we could get the best level of cover required. They gave honest advice which was... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I can’t recommend Red Rose Insurance in Blackburn enough! They made sorting my self-employed injury insurance so quick and straightforward. Everything was explained clearly, no pushy sale... See more

Company replied


Company details

  1. Insurance Broker
  2. Life Insurance Agency

Written by the company

Providing a specific range of insurance products to a wide range of clients. Red Rose Insurance Solutions takes pride in ensuring our customers receive a personal service and the whole process is efficient, effective and affordable. With the new Consumer Duty legislation recently passed Red Rose Insurance Solutions ensures all clients of new and old are treated extremely well and fairly. Red Rose Insurance Solutions pride themsleves on being experts in all things protection. Our friendly team are always on hand to assist you with any enquiries!


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

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4.9

All reviews

(524)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Jordan was amazing, explained everything in detail and thoroughly, Highly recommended, help me in buying the right policy.

August 4, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

We’re so pleased to hear Jordan was able to guide you through everything clearly and help you find the right policy. Thank you for the recommendation!

Rated 5 out of 5 stars

Great experience

I had Jordan as my advisor. He was amazing. Really friendly to talk to. Helped me get the cover I needed to protect me and my family. 100% recommend this company

August 1, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you so much for your kind words and for taking the time to share your experience. I’m delighted to hear that Jordan was able to provide such friendly and helpful service, and that you now have the cover you need for yourself and your family.

Your recommendation means the world to us, and I’ll be sure to pass your feedback on to Jordan – I know it will make his day!

We truly appreciate your trust in us and look forward to being here for you whenever you need.

Rated 5 out of 5 stars

Worth getting a quote from Red Rose

Initially spoke to Matthew who was really helpful and then Jordan who sorted a new policy for me. I had an old critical illness policy from my first mortgage which was increasing in cost each year, now I have critical illness and life insurance in one policy to cover my full salary and latest mortgage costs as well as critical illness cover for my daughter and it’s actually cheaper than what I was paying plus it’s a fixed price so doesn’t increase each year. Couldn’t ask for anything more!
They weren’t just trying to get the best commission for themselves because they advised that my husband's policy would have been an increase in price and although it was better cover they said have a think and let us know, they could have tried to hard sell but they just left us to decide and weren’t pushy at all.
Jordan put a lot of work in and seemed he was genuinely trying to find us the best possible cover at the best price.
Thanks for sorting for me, much appreciated, Sam.

May 29, 2025
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Reply from Red Rose Insurance Solutions

Hi Sam,

Thank you so much for such a detailed and thoughtful review. It’s fantastic to hear how Matthew and Jordan worked together to make the whole process smooth, transparent, and genuinely tailored to your needs. I’m so pleased we could help you combine your cover into a single policy that not only protects you and your daughter but also works out cheaper and stays at a fixed price.

Your comments about our no-pressure approach mean a lot to us – we believe that the right policy should always be your choice, not the result of a hard sell. I’ll make sure Matthew and Jordan know how much you appreciate the time, effort, and care they put into helping you.

Thank you again for placing your trust in us. We’re always here if you need any further support

Rated 5 out of 5 stars

Superb service from Jordan

Superb service from Jordan - not pushy at all on the sales front and listened to what I wanted rather than telling me what he thought I wanted.

Found the best deal for me, explained it in detail with great knowledge of the product he was selling.

Superb service and highly recommend.

July 1, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your wonderful feedback. I’m so pleased to hear Jordan made the process so easy and friendly while helping you find the right cover for you and your family.

Your 100% recommendation really means a lot to us, and I’ll be sure to pass your kind words on to Jordan. We truly appreciate your trust and look forward to supporting you in the future.

Rated 5 out of 5 stars

I would highly recommend Jordan at Red Rose

I would highly recommend Jordan at Red Rose insurance to help you sort your life insurance out, he was very knowledgable patient and helpful.

July 1, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you so much for your kind words and recommendation. I’m delighted to hear that Jordan’s knowledge, patience, and helpful approach made arranging your life insurance such a positive experience.

I’ll be sure to pass your feedback on to him – I know it will mean a great deal.

Rated 5 out of 5 stars

If I could give ten stars I would

If I could give ten stars I would. Jordan has been absolutely fantastic, because of some of my medical history getting life insurance can be a little tricky. There’s absolutely no doubt in my mind that I have the best deal possible. It’s comforting to know my little one will be looked after should I pop it early. Thanks Jordan you’ve been a star.

July 9, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

What an incredible review – thank you so much. I’m so pleased to hear Jordan was able to navigate the challenges and secure the best possible cover for you. Knowing your loved ones will be taken care of brings real peace of mind, and I’m glad we could make that happen.

I’ll be sure to pass your kind words on to Jordan – he’ll be delighted to know the difference he’s made.

Rated 5 out of 5 stars

Jordan and the team are super helpful

Jordan and the team are super helpful. Could not reccomend them enough.

June 12, 2025
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Reply from Red Rose Insurance Solutions

Thank you for your kind words and recommendation. I’m delighted to hear that Jordan and the team were able to help you and make the process a positive one.

We truly appreciate your support and look forward to being here for you whenever you need us.

Rated 4 out of 5 stars

Friendly and Professional

Excellent service from Jordan, who provided me with a cheaper Life Insurance Policy. Friendly and professional throughout and explained everything easily. Would recommend.

May 14, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you so much for your kind words and recommendation! We're thrilled to hear that Jordan was able to help you find a more cost-effective life insurance policy and that you felt well taken care of throughout the process. Providing clear, friendly, and professional service is exactly what we strive for. We truly appreciate your trust and look forward to being here for you whenever you need us in the future.

Rated 5 out of 5 stars

polite and friendly

polite and friendly. Explained everything

June 12, 2025
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Reply from Red Rose Insurance Solutions

Thank you for your kind feedback! We're so pleased to hear that you found the service polite and friendly, and that everything was explained clearly. It's important to us that our clients feel informed and comfortable every step of the way. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

every thing was excellent from start to…

every thing was excellent from start to finish.

June 11, 2025
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Reply from Red Rose Insurance Solutions

Thank you so much for your kind words! We're thrilled to hear that everything was excellent from start to finish. Providing a smooth and positive experience is exactly what we aim for, and it's wonderful to know we delivered that for you. If there's anything you need in the future, please don’t hesitate to reach out. We truly appreciate your support!

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Nothing is every to much to sort and always transparent. Would highly recommend ⭐️

May 15, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you so much for your kind words and for taking the time to share your experience. We really appreciate your support and it's great to hear that you’re happy with our service. We’ll continue to do our best to keep everything clear, helpful, and stress-free for you

Rated 5 out of 5 stars

Go above and beyond for you

Go above and beyond for you, very resilient and solution focused. Challenging circumstances still resulted in a great deal.

June 11, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your wonderful feedback. We’re really pleased that you’re happy with our service and that we could make a great deal happen, even under challenging circumstances. We always aim to be solution-focused and go the extra mile for our clients. Your support means a lot to us!

Rated 5 out of 5 stars

Due to a few recent minor health…

Due to a few recent minor health issues, my previous life ins co wouldn't renew (after 20+ years!) Jordan was great and went the extra mile needed. Yes my monthly has gone up, to be expected, but better insured than not. Defo would recommend. 10/10.

June 10, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for sharing your experience — we really appreciate your kind words. We know that health issues can make securing life insurance more challenging, and we’re delighted that Jordan was able to go the extra mile to find a solution for you. While premiums may reflect those health factors, having the peace of mind that you’re covered is what truly matters. Your recommendation means a great deal to us — thank you again!

Rated 5 out of 5 stars

Simple, smooth and honest.

Jordan and the team at Red Rose worked to get myself and my wife improved policies compared to the scattered, low paying policies we previously had.

Willing to work around what we were and weren’t after, they found us some great options and made the process from start to finish incredibly smooth.

I would highly recommend.

May 14, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

“Thank you for taking the time to share your experience — we really appreciate your kind words. We’re delighted that Jordan and the team were able to find policies that better suit your needs and make the process smooth from start to finish. Your recommendation means a great deal to us, and we’re looking forward to continuing to support you in the future.

Rated 5 out of 5 stars

Clearly explained products and offered…

Clearly explained products and offered good advice.

June 2, 2025
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Reply from Red Rose Insurance Solutions

Thank you for your kind words — we’re really pleased to hear that you found our explanations clear and helpful. Providing good advice and making sure you feel fully informed is a big priority for us. We appreciate your support and look forward to continuing to be there for you

Rated 5 out of 5 stars

They were excellent and improved my…

They were excellent and improved my life insurance policy. They made the whole experience easy.

May 23, 2025
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Reply from Red Rose Insurance Solutions

hank you for your wonderful feedback. We’re delighted that we were able to improve your life insurance policy and make the process easy and stress-free. Our aim is always to make sure you’re getting the best coverage with minimum fuss. We really appreciate your support and your trust in us.

Rated 5 out of 5 stars

Very helpful and polite but not pushy!!

I was recently in contact with Red Rose who helped me take out a new life policy. I had an existing one but it didn't cover me for what I needed.
Everyone I spoke to at Red Rose ( sorry I cant remember your names, Phillip?) were extremely helpful and polite but above all not at all pushy!!! Which was very important to me. Although not pushy they did follow up on things they said they would promptly.
I Would definitely definitely recommend to family and friends. Although now I am fully covered I will never need their services again myself!

June 4, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Hi there,

Thank you so much for taking the time to leave such a thoughtful review! We’re really pleased to hear that you felt supported, listened to, and—most importantly—not pressured throughout the process. That’s exactly the experience we aim to provide for every client.

We’re glad we could help you find the right cover and that you now have peace of mind. We’ll be sure to pass your kind words on to the team (and yes, it very well may have been Phillip i believe!).

Even though you may not need us again, please know we’re always here if your circumstances change or if family and friends ever need advice. Wishing you all the very best for the future, and thank you again for choosing Red Rose.

Warm regards,
The Red Rose Team

Rated 5 out of 5 stars

Old policy ending, new policy for age 50+

My existing life policy was coming to an end and Red Rose contacted me. Jordan was very helpful in providing different options for different durations and made the whole process very simple. I had done some initial internet searches and was concerned that an over 50 policy was going to be very costly but this has not been the case.

May 22, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you so much for your kind words! We’re delighted to hear that Jordan was able to assist you with finding the right options and make the process simple and stress-free. We understand that cost is a big concern, especially for over-50 policies, so it’s great to know we could offer you affordable solutions. If you ever need any further assistance, please don’t hesitate to get in touch. Thanks again for choosing Red Rose!

Rated 5 out of 5 stars

Red Rose Insurance 5 Star Company…

Red Rose were amazing and so supportive when I lost my husband very unexpectedly. They helped me through an extremely difficult time in my life with compassion and ensured my policy was paid out quickly.
I would 100% recommend Red Rose Insurance. Thank you for everything.

January 16, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Dear Janet,

Thank you so much for sharing your experience with us. We are truly touched by your kind words. We know how incredibly difficult this time has been for you, and it means the world to us that we could offer you the support and compassion you needed. At Red Rose Insurance, we strive to be there for our customers in their most challenging moments, and we are so grateful to have been able to help you. Your recommendation truly warms our hearts, and we will always be here if you need anything in the future. Wishing you peace and comfort as you move forward.

Best wishes,
Red Rose Team

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