Red Rose Insurance Solutions Reviews 

524
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 122 reviews, reviewers overwhelmingly had a great experience with this company. Local people frequently praise the dedicated staff members for being exceptionally helpful, friendly, and completely honest when discussing various personal insurance policy options. Advisers always take the necessary time to explain complex industry details clearly without ever applying any stressful pressure or aggressive sales tactics. Customers consistently note that the overall service is always remarkably smooth, straightforward, and highly effective at finding significantly better financial deals. Consumers also deeply appreciate the reliable follow-up support provided after initial consultations and the genuine ability to secure much more affordable coverage options.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting an efficient, professional, and... See more

Service

Customers had positive experiences with service, describing the overall process as efficient, helpful, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting helpful and caring representatives... See more

User experience

People report positive experiences with user experience, highlighting a straightforward and painless process... See more

Price

Users describe positive interactions with price, noting significant savings and competitive quotes on their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From the very first call Redrose were courteous never pushy and quick to bring up the best quote that served me the best. They were also very honest when discussing cover for my wife. I would thorough... See more

Company replied

Rated 5 out of 5 stars

Elle was great to speak to, felt that he were genuinely looking out for the customer, no hard sell just working for your benefit. Looked for the best insurance to suit the customer, followed up to ch... See more

Company replied

Rated 5 out of 5 stars

Jordan and Phil are genuinely nice guys who really know their industry. They steered myself and my business partner so we could get the best level of cover required. They gave honest advice which was... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I can’t recommend Red Rose Insurance in Blackburn enough! They made sorting my self-employed injury insurance so quick and straightforward. Everything was explained clearly, no pushy sale... See more

Company replied


Company details

  1. Insurance Broker
  2. Life Insurance Agency

Written by the company

Providing a specific range of insurance products to a wide range of clients. Red Rose Insurance Solutions takes pride in ensuring our customers receive a personal service and the whole process is efficient, effective and affordable. With the new Consumer Duty legislation recently passed Red Rose Insurance Solutions ensures all clients of new and old are treated extremely well and fairly. Red Rose Insurance Solutions pride themsleves on being experts in all things protection. Our friendly team are always on hand to assist you with any enquiries!


Contact info

4.9

Excellent

TrustScore 5 out of 5

524 reviews

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4.9

All reviews

(524)

122 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service

I have to say what excellent service Red Rose provided. My wife sadly was diagnosed with with a terminal illness, from speaking to the insurance company to being paid out only took three weeks. A big thanks to Phil and all the team at Red Rose.

April 2, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Hi John,

Thank you so much for sharing your kind words. We are deeply sorry to hear about your wife’s diagnosis, and we truly appreciate the trust you placed in Red Rose during such a challenging time. It’s wonderful to know that we could provide you with the support you needed and make the process as smooth and quick as possible. Phil and the team are grateful for your recognition, and we’ll continue to do everything we can to assist our clients with care and efficiency. Please don't hesitate to reach out if you need anything further. Wishing you and your family strength during this time.

Kind regards
Red Rose Team

Rated 5 out of 5 stars

Top service

Jordan provided an excellent and tailored service to get me insured for the correct amount. I will be returning to him very soon to arrange cover for my wife.

May 12, 2025
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Reply from Red Rose Insurance Solutions

Thank you so much for your fantastic feedback! We’re thrilled to hear that Jordan was able to help you secure the same coverage with such a great saving. It’s always our goal to ensure our clients get the best value for their policies, and we're glad we could deliver that for you. Your recommendation means a lot to us, and we truly appreciate your trust in Red Rose. Should you need any further assistance, don’t hesitate to reach out!

Best wishes,
Red Rose Team

Rated 5 out of 5 stars

Excellent service from Red Rose

Excellent service from Red Rose. I already had life insurance in place and was happy with my policy but after just a five minute review with Jordan at Red Rose I came away with exactly the same cover and a 30% saving on my monthly direct debit. Excellent result and highly recommended.

May 1, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Thank you for your kind words Marc, it has been a pleasure dealing with you.

Regards,
Jordan

Rated 5 out of 5 stars

Impressed.

Proactively contacted me to ensure my arrangements still met my needs. Took the time to fully understand my situation; totally on my agenda. Thorough, second guessing how to things easy for me and giving peace of mind. Impressive.

April 29, 2025
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Reply from Red Rose Insurance Solutions

Hi Marie, thank you for taking the time to leave us a review. we really appreciate it!
From all at Red Rose Insurance.

Rated 5 out of 5 stars

Top draw

Excellent customer service saved me money and with enhanced rates. Would highly recommend

April 24, 2025
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Reply from Red Rose Insurance Solutions

Hi Andy, thank you for taking the time to leave us a review. we really appreciate it!
From all at Red Rose Insurance.

Rated 5 out of 5 stars

I don't normally answer marketing calls…

I don't normally answer marketing calls but I'm so glad I did as it prompted me to check my current life insurance claim and found out it was due to end November 2026. Jordan and team worked really hard to get what I wanted, going above and beyond what other insurance companies would have done.
Wouldnt hesitate to use them again.

May 1, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Hi Debby, thank you for taking the time to leave us a great review! We really appreciate it.
From all at Red Rose Insurance.

Rated 5 out of 5 stars

Policy Update

Jordan was clear and informative. Very easy to deal with

April 11, 2025
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Reply from Red Rose Insurance Solutions

Hi Gary, thank you for taking the time to leave us a review. we really appreciate it!
From all at Red Rose Insurance.

Rated 5 out of 5 stars

They have been so helpful in sourcing a…

They have been so helpful in sourcing a decent priced insurance policy for myself then my wife. They explained everything in detail getting a tailor made policy for each of us. My insurance wasn't that easy due to health issue's but still à really good price. Thank you Red Rose insurance you went above and beyond.
I would highly recommend them!!

April 17, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Hi John, thank you for taking the time to leave us a great review! We really appreciate it.
From all at Red Rose Insurance.

Rated 5 out of 5 stars

Highly Recommend!

I've been with Red Rose inurance for years now and have consistently been impressed with them. I've changed policies and plans in that time and their customer service sets them apart from all other insurance providers I've experienced. There is nothing they won't do in order to help you understand the services and products you're receiving and go out of their way to make your life as easy as possible.

April 17, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Hi Pierse, thank you for taking the time to leave us a great review! We really appreciate it and it doesn't go un-noticed.
From all at Red Rose Insurance.

Rated 5 out of 5 stars

Honesty is their best quality...

Honesty is their best quality...and policy. Phil took over as our advisor and clearly set out what to expect in an ever changing market for insurance, he worked his diligent magic and sure enough, cheaper, more comprehensive and less exceptions. BRILLIANT. Can't fault his/their work, have gone through Red Rose Insurance twice now and received an amazing service. Recommended! What have you got to loose!

April 1, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Hi James, thank you so much for taking the time to leave such a positive review! we really appreciate it.
From all at Red Rose Insurance.

Rated 5 out of 5 stars

100% personalised service

The personalised and swift service was amazing. Felt listened too and the advice was spot on. Cannot recommend them higher.

April 8, 2025
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Reply from Red Rose Insurance Solutions

Hi Jonathan, thank you for taking the time to leave us an amazing review! If you have any questions, don't hesitate to get in touch.
From all at Red Rose Insurance.

Rated 5 out of 5 stars

Red rose have been amazing

Red rose have been amazing, I dealt with Jordan who worked tirelessly to get me a good deal and the level cover I was after. I cannot recommend him or the company enough. They always put you first and work around your needs.

February 24, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Hi Arron, thank you for taking the time to leave us an amazing review! If you have any questions, don't hesitate to get in touch.
From all at Red Rose Insurance.

Rated 5 out of 5 stars

Phillip from Red Rose Insurance 👍🏼👍🏼👍🏼👍🏼👍🏼

Highly recommended Red Rose Insurance!!

From start to finish, Phillip from Red Rose Insurance provided an exceptional service. He was very friendly and very professional throughout the process and he made us felt we were being looked after and he became like a friend and not just a salesperson.

March 3, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Hi Joannah, thank you for taking the time to leave us such a great review! We really appreciate it.
From all at Red Rose Insurance.

Rated 5 out of 5 stars

Outstanding, best insurance advice I have had, ever, end of!

Phil and Red Rose team were outstanding. Great, very timely, advice, clearly given with professionalism and patience throughout.
Simple guidance, well put across with humour and humility.
I have used RR before and got enticed away by promises of a better offering elsewhere. My bad, I was so glad when Phil and team sorted the mess out for me, should have trusted my instinct and stayed with these great Lancashire lads all along. Will not be moving again. Cannot speak highly enough of the, thoroughly recommend you give them a call.

March 3, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Hi Gary, thank you for taking the time to write us such a great review! We really appreciate it and we're glad you've had such a positive experience with us!
From all at Red Rose Insurance.

Rated 5 out of 5 stars

Jordan is an absolute credit to this company.

If I could give more than 5 stars I would, especially to Jordan!
I live quite a busy life and understandable sometimes these types of calls can take a while, but this man made time for me, even if it was just a quick 20 minutes here and there.
I have never experienced customer service like it. I would recommend to anyone and everyone!
Absolutely brilliant!

April 1, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Hi Nathan, thank you for taking the time to write us such a great review! We really appreciate it.
From all at Red Rose Insurance.

Rated 5 out of 5 stars

Jordan at Red Rose Insurance

Jordan at Red Rose contacted me for my life insurance,
got me some quotes and went through them with no obligation to buy. He got one sorted at the best price and went that extra mile to make sure everything was in order.
Will highly recommend.

January 6, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Hi William, thank you for such a positive review! We all really appreciate it.
From all at Red Rose Insurance.

Rated 5 out of 5 stars

Good deal, Good dealings

Justin at Red Rose sorted me some insurance that I'm happy with and was quite competitive.
All dealings were courteous and patient, despite my dragging of heels.
Happy to recommend.

March 13, 2025
Unprompted review
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Reply from Red Rose Insurance Solutions

Hi Anthony, thank you for takin the time to leave a review and for it being so positive!
from all at Red Rose Insurance.

Rated 5 out of 5 stars

Jordan is amazing!

Jordan is so helpful. Feel like I’ve known him years tbh. He’s very clear on everything. He helps you as much as he can. Lovely chap,

March 4, 2025
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Reply from Red Rose Insurance Solutions

Hi Jennie, thank you for leaving a 5 star review! We really do appreciate it.
From all at Red Rose Insurance.

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