Arch Red Sky Insurance Reviews 

Very quick and proper resolution of my claim. I was skeptical but Arch surpassed expectations.

Everything was handled promptly and professionally by the staff. When we need to speak to someone in the office they gave us good information and helped us fill out our claim. We received our check in the time frame given.
Thanks

Filed my Trip Cancellation claim due to COVID seven weeks ago. Still have not received money from Red Sky approved claim, and I selected the recommended EFT option for my reimbursement. Very poor customer service requiring numerous follow-ups on my part.

Super quick claims processing and payment. So glad I purchased trip insurance through Red Sky.

The claim was due to Hurricane Beryl. Red Sky had set up a special form to file. The process went smoothly.

I'm so happy I took out the insurance on our trip. RED SKY Insurance was very easy to work with.

Daughter has cancer. Communicated this when registering for a getaway between treatments with vacation rental in advance. Got an official letter from the hospital about being admitted to emergency room. Requested an extra form which pushed toward HIPPA violation. I am sorry your company has no trust but end of day insurance was honored

I was very pleased with Red Sky Travelers Indurance. zWe had to cancel a trip due to a health emergency. We completed the required forms and received full payment within 30 days.

Communication was terrible! I had to call to get updates, when I called the service was very good but each time I called I was told a different timeframe, it kept getting extended. I do understand the timeframe was a little long due to a hurricane, however, it would have been nice to receive some type of communication from Red Sky. I did email several times but to this day no one has responded.
After 5 weeks we finally received our money.
I filed the claim on 7/11/24 and finally received our money on 8/19/24. Also we selected electronic payment and did not received the correct email for us to request the electronic transfer. I did have to call again and received the correct email 6 days later.

Company was very efficient. I sent what they needed to file my claim and they did the rest.

Yes, I thought I'd get the run around and have a problem with payment after my trip delay but I was able to speak with a real person each time I called, the wait was not too long on hold, and the rep was very helpful. they were knowledgeable and I actually got my check in a timely fashion. I will feel more comfortable in the future purchasing your product.

The process was painless as the Vaca rental company had provided me the the website link and all the details I needed to successfully file my claim. Once I completed the online form and uploaded the information I was quickly contacted with the status and asked to have the medical personal complete a form in regards to my traveling partners condition to travel. Once I uploaded I received a response that my claim had been approved and a full refund should reach me in 7-10 days. They were true to their word.

The claim process has taken way too long, 3 weeks? Still waiting on a claim payout 1 week after it was approved.

I am thankful my claim finally came through. I had to jump through a lot of hoops to get the return, but I guess there are a lot of dishonest people out there who would try to scam a company like this. I sincerely appreciate your help in getting the return.

Very friendly and courteous representatives. Made several phone calls and satisfied with results.My calls were in the first and second weeks of July. Good results via emails on August 18(x2), Aug. 20 and Aug. 29(2-3x). The responses were done in a reasonable manner. Carol D.

I was not a routine purchaser of trip insurance. Despite many years of many trips I just opted to “take the hit” if something went wrong. This scheduled vacation to the NC seashore made me hesitate because we were heading into a very unpredictable hurricane season. So I bought trip insurance..The trip had to be cancelled because I ended up in the hospital. Red Sky did a wonderful job of investigating and handling our claim. I’ll be buying trip insurance from them for any future trips,

We got a full refund for a weather-cancelled trip. The claim process was easy. The only downside was getting a paper check in the mail when I had requested an electronic deposit and having to wait several weeks for what seemed like a straight forward and simple claim.
I will certainly use them again for future trips that might be at risk (vacations during hurricane season).

We had great a great experience with Red Sky Insurance. The template was easy to complete and upload needed documents. They sent updates at least weekly. Start to end time was 2 1/2 weeks when the claim check was sent out. Great experience.

Your customer service rep, Isabel, was awesome!

I had a wonderful customer experience with Arch Red Sky. Questions were answered promptly and staff was helpful and friendly. Process was simple and straight forward. Highly recommend.