ReduceMyExcess Reviews 2,643

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,477 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent service, highlighting the peace of mind it provides when hiring cars. Many appreciate the user-friendly website and the straightforward process for obtaining coverage, often noting the significant savings compared to insurance offered by car hire companies. The pricing is frequently mentioned as competitive and offering great value for money. However, some people were not happy with the website, describing it as not user-friendly. A few other people also felt that the customer service was poor, with one reviewer specifically mentioning a language barrier issue.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting the ease of use and... See more

Price

Customers consistently note positive experiences with price, often highlighting significant savings compared... See more

Website

Users describe positive interactions with the website, consistently highlighting its ease of use and... See more

Value for money

Consumers consistently find the value for money to be positive. Many reviewers highlight significant savings... See more

Service

Reviewers highlight positive aspects of service. Many customers praise the peace of mind offered by the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Unf the windscreen of car I hired last year was hit by a stone and damaged so was in danger of losing my deposit. I made the best decision ever by taking out the policy and money the rental company to... See more

Company replied

Rated 5 out of 5 stars

I only found out about this service through moneysavingexpert.com and an article about rip off car hire companies. Literally 6 hours before picking my car up you managed to save me over £130 for 4 da... See more

Company replied

Rated 5 out of 5 stars

Long time user of reduced my excess but never had to claim. Returned my car hire to be informed of damage on the rear of the car which I was completely unaware aware of. Got stung with a £600 bill for... See more

Company replied

Rated 5 out of 5 stars

I have been using annual excess car hire insurance for years and it gives me a comfort and savings when turning down the hire company’s policies. This year my hire car trip was running beyond the en... See more

Company replied


Company details

  1. Insurance Agency
  2. Insurance Broker
  3. Insurance Company

About ReduceMyExcess

Written by the company

ReduceMyExcess is a leading provider of car hire excess insurance, created to offer drivers a clearer and more affordable alternative to costly rental company waivers. ReduceMyExcess has been recognised with the Which? Best Buy award for our hire car excess insurance.

Since 2011, we have focused on providing comprehensive and affordable car hire excess insurance policies alongside uncomplicated information to help customers make informed decisions when renting a car.


Contact info

ReduceMyExcess Car Hire Excess Insurance

Affordable and comprehensive cover for the next time you hire.

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Easy process

Easy process. Not had to claim so can’t comment on that.

May 13, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We're happy to hear the process of taking out a policy with ReduceMyExcess was easy for you. Thank you for your positive feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy to renew

May 14, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We're happy you found renewing your ReduceMyExcess policy easy.

Kind regards,

Anna

Rated 5 out of 5 stars

Easy way to do it

May 16, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Geoff,

We're glad you found it easy to take out a policy with ReduceMyExcess. Thank you for your review.

Kind regards,

Anna

Rated 5 out of 5 stars

Simple and Easy

Simple , easy to use website and having claimed in the past , or was a quick payout.

May 13, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Reg,

We're so glad you found our website simple and easy to use, and appreciate you highlighting our quick payout process in the event of a claim.

Kind regards,

Anna

Rated 1 out of 5 stars

Robbers

They have my card details from last year, they sent me email telling me this year your excess is reduce will renew your policy & collect money from your card in next 2 weeks.JOKE

May 16, 2026
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Reply from ReduceMyExcess

Hi Fahim,

Thank you for taking the time to leave a review, we are sorry to hear you are unhappy with the upcoming renewal.

Should you no longer require cover, please get in touch using our contact form, and an agent will happily assist with your request:
https://reducemyexcess.co.uk/app/contact-us/

Kind regards,

Chloe

Rated 5 out of 5 stars

Straight forward

May 13, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Lee,

We're happy to hear you found everything straightforward with ReduceMyExcess.

Kind regards,

Anna

Rated 5 out of 5 stars

Had to make a claim after my hire car…

Had to make a claim after my hire car in Spain had a paint chip. Excellent service, very straightforward.

May 15, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Neil,

We are glad to hear that your experience with us was straightforward and that we could assist you effectively. Thank you for your feedback.

Kind regards,

Anna

Rated 5 out of 5 stars

easy to use

easy to use.
clear policy info, nicely summarised.
Great price

thanks

May 14, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Stephen,

We're happy to hear you found ReduceMyExcess easy to use with clear policy info and great pricing. Thank you for your feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Speedy and efficient

Speedy and efficient

May 13, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Stephen,

We're happy to hear you found ReduceMyExcess speedy and efficient!

Kind regards,

Anna

Rated 5 out of 5 stars

Great customer service

Very quick and helpful response to an urgent query I had about an unplanned and necessary date amendment to a booking I had made. The company was well within its rights not to allow the amendment but they showed great customer service in allowing me to make it due to sickness in the family.

May 15, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Teresa,

Thank you for your feedback. We’re really glad our team could help you with your urgent amendment and support you during a difficult time. We appreciate your kind words about the service.

Kind regards,

Anna

Rated 5 out of 5 stars

Damaged hire car

Damaged hire car. Applied for refund and it came v quick. All v efficient

May 12, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi,

We are so glad to hear your refund was processed quickly and efficiently. Thank you for your positive feedback!

Kind regards,

Anna

Rated 5 out of 5 stars

Every body should know about this service.

I only found out about this service through moneysavingexpert.com and an article about rip off car hire companies. Literally 6 hours before picking my car up you managed to save me over £130 for 4 days. This is an amazing service , as with all insurance we should all aim not to claim but getting the right cover for the right price makes it the right choice for peace of mind.

May 14, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Safndee,

Thank you for sharing your experience. We’re really pleased to hear you found the cover easy to arrange and great value, especially at short notice. It’s fantastic to know we were able to help you save compared with the options at the hire desk. We appreciate your recommendation and your kind words.

Kind regards,

Anna

Rated 5 out of 5 stars

A definite must if hiring a car

Unf the windscreen of car I hired last year was hit by a stone and damaged so was in danger of losing my deposit. I made the best decision ever by taking out the policy and money the rental company took from my account was reimbursed within a few days. Highly recommended. Never hire a car without this cover - much cheaper than the hire firm ..

May 14, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Cathy,

We are so glad to hear our policy provided such valuable peace of mind and helped you avoid losing your deposit. Thank you for sharing your positive experience and recommending our service.

Kind regards,

Anna

Rated 5 out of 5 stars

An email reminder made it easy to renew…

An email reminder made it easy to renew my annual policy with this company. Peace of mind when hiring cars in Europe.

May 12, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Mrs Laing,

We're so glad our email reminder made your renewal easy and provided peace of mind for your European car hires. Thank you for your kind words!

Kind regards,

Anna

Rated 5 out of 5 stars

Used this company instead of the hire…

Used this company instead of the hire car company damage waiver. It was quite a bit cheaper and website easy to use. Would use again - recommended.

May 12, 2026
ReduceMyExcess logo

Reply from ReduceMyExcess

Hi Lynn,

We're so pleased you found our service a more affordable alternative and our website easy to use. Thank you for recommending us.

Kind regards,

Anna

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