Reeftreats Reviews 

114
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 114 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic quality of the natural treats, noting that their dogs get extremely excited and absolutely love the fresh and healthy ingredients. Consumers also mention that online orders arrive very quickly and the entire purchasing process is remarkably smooth, easy, and reliable. However, some people mentioned that delivery took longer than expected or that items arrived in a disappointing condition due to rough handling. A few reviewers also noted that the packaging seals could be improved to prevent strong fish smells from escaping into the house.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that dogs go crazy for the natural treats.... See more

Quality

People report positive experiences with quality, highlighting that the products are fresh-smelling, clean,... See more

Delivery service

Users describe satisfaction with the delivery service, frequently highlighting very quick shipping times and... See more

Order

Customers consistently note positive experiences with order processes, highlighting that placing items in the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently purchased the dried fish and shark cartilage treats for our dog, and he absolutely loves them! The quality is fantastic, fresh-smelling, clean, and clearly made with care. Our boy gets so... See more

Company replied

Rated 5 out of 5 stars

My staffy was only recently introduced to fish as she was curious after a reef trip. I gave her a taste of the fishing I was filleting and she wanted more. Not owning a boat I can’t keep up this new t... See more

Company replied

Rated 5 out of 5 stars

I run a cafe and have Reef Treats on hand for customers who come in with their dogs. They are a really great product that my customers love to see and are packed with great healthy ingredients and t... See more

Company replied

Rated 5 out of 5 stars

I recently bought some dog treats from Reef Treats and I’m honestly impressed. The quality is top-notch, my dog smashed them like they were the best thing he’s ever tasted, and the packaging was spot-... See more


Company details

Written by the company

Reef Treats creates 100% natural, single-ingredient dog treats made from Australian seafood. Our products include sustainably sourced sardines and shark cartilage with no fillers, preservatives, grains or additives. Healthy, sustainable and reef-to-bowl fresh. Your dog will love!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

114 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 20% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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4.6

All reviews

(114)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Customers deserve better

I entered a promotion because it was advertised as a chance to win a 4WD vehicle. Like many other customers, I paid higher prices for the dog treats and also paid extra for additional raffle entries. Later, the promotion was cancelled and replaced with a much smaller $3,500 prize pool.
Customers were offered a complimentary bag of treats as compensation, but I never received one. I also never saw any public announcement of the winner(s) of the replacement giveaway, which makes me question whether the draw actually took place.
There was no refund or reimbursement offered for the extra raffle tickets purchased under the original promotion terms. Overall, the experience was extremely disappointing.

May 10, 2026
Unprompted review
Rated 1 out of 5 stars

Paid the inflated prices for the…

Paid the inflated prices for the donation dog treats as I don’t have any dogs of my own to enter into the draw for the cars they were advertising as prizes.
Only for them to send out some message about being hacked and no longer offering the cars as prizes instead offering a very small dollar prize value in comparison.

Quite disappointing really, then you check the site now and the cars are gone now and the treats are half the price

March 30, 2026
Rated 5 out of 5 stars

Barra Treats

Delivery was very quick, and treats were exactly as described. Walter loved them and so did his friend, Biscuit. Can recommend these treats.

March 22, 2026
Rated 3 out of 5 stars

My dog Loves the Barra bites.

My dog loves the Barra bites however, the condition that the dried fillets arrived in was disappointing Australia Post obviously were none to gentle handling them and the packet consisted of the skins and lots of fragmented pieces of the barra meat. Maybe you need to package the pieces in a more substantial box rather than the plastic pouch. :)

March 24, 2026
Unprompted review
Rated 4 out of 5 stars

Dogs love them

I’ve given 4 stars because there was a big delay in sending the products but we were kept up to date. I would give 5 stars for the products.
All natural and the dogs go crazy for them!

March 22, 2026
Unprompted review
Rated 5 out of 5 stars

Just yum

My girl absolutely loves the shark cartilage. I wasn't sure she would but how wrong i was. I'll definitely be getting more for her when I can afford to.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Our dogs absolutely love Reef Treats

We love the Reef Treats our dogs go nuts for them. I feel good knowing they are all natural and love that we are supporting the Reef Addicts and Tyro. Reef treats are a winner in our household.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Happy mastiff

I ordered my Neo mastiff some shark chews then sent a quick email to see how the order was going. Got a quick reply and when my order arrived there was a extra bag of sardine bites. Keep up the good work. 👍

February 19, 2026

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