Reface Reviews 

Customer service was great, but the app didn’t do all I’d understood it to, so I took off a star and unsubscribed immediately,

I had doubts about whether I would hear back from Customer Service when I emailed the company’s chat/email address. I heard back almost am immediately and my subscription was cancelled without problems.

The customer service reps were very respectful and reached out to make sure I was satisfied with my interaction.

Customer service is outstanding! Real concern and quick responses with problem resolution. Thank you!

The app is really great. Not happy just how easy you enrol.,,without noticing, in the pro access and you end up paying 19 euros per week 🫠 Luckily I noticed and cancelled in my first week.

Wishing to cancel my subscription to Reface, I was having difficulty finding my account info on the App, so I sent an email as suggested on their contact info. I was very impressed by the prompt response with my request to cancel my subscription and the pleasant manner in which it was delivered. Thank you

The team was very professional and helpful.

They are very helpfull. And get sollutions

Reface has absolutely perfect customer support, timely, kind, with manners. Very helpful. Kudos to Jake

I got prompt and efficient service ftom email query

Jane listened and gave me a refund due to my extenuating circumstances. Thank you for listening.

You were so quick to respond to my text

My email was reviewed promptly, and I received a very quick response. Tom thoroughly investigated the issue, completed the necessary research, and provided an answer within 15 minutes. His responsiveness and efficiency were greatly appreciated.

Instant and respectful support when I asked for cancellation of my account and subscription.

I got an immediate apology and refund. However, there was no explanation forthcoming and the fact still remains that 19.99 was taken unauthorised from my account a week after I cancelled my subscription and one day before the trial week (for which I had paid,even though I was lead to believe it would be free), ended.

The amount did not seem even to relate to any of their tariffs. Of course useful that I happened to immediately notice it, but many may not be as observant. Lesson learned, never fall for these ‘free’ trials

My experience with REFACE TEAM IT'S AMAZING. Them resolve all the issues,my petition and respond Thanks so much for your help REFACE TEAM.

Jake was awesome! Dude stayed with me saw it through to resolution

Probably the best support out there tbh - really committed to the client and world class - way better than the big tech companies

Great job
Martin

The 4 stars are because of the difficulty navigating instructions to cancel- was told to go to app, had not downloaded the app and couldn't find it in the Playstore. Otherwise, appreciate the help with canceling, I just need to clean up all the subscriptio s I have. Sure wish businesses would go back to just letting customers order what they need/want when the need/want them, not forcing a purchase when may not need it. Because we all know, even with reminders, subscriptions don't get "managed" and- surprise!- you just got another whatever-it-is. Thanks for listening