Reflect Clinic Reviews 

356
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team members for their professionalism and caring approach. The primary surgeon is frequently highlighted for being informative, reassuring, and taking time to listen to individual needs. The administrative staff member receives consistent praise for their exceptional helpfulness, constant availability, and proactive communication. The entire process, from initial contact to post-operative care, is consistently described as seamless and reassuring. Customers feel well-informed and cared for, appreciating the personalized attention and clear explanations provided at every stage.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, kindness, and... See more

Service

Consumers find service to be positive, with many reviewers describing the entire experience from initial... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the caring and reassuring... See more

User experience

Customers consistently note positive experiences with user experience, describing the entire process as... See more

Customer communications

Clients share positive opinions on contact, with many reviewers highlighting the excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Decided to finally get breast augmentation after years of thinking about it booked in to see Mr Lambe . Who straight away helped me with my main concerns about surgery he listened and is very calm an... See more

Company replied

Rated 5 out of 5 stars

I am currently two weeks post-op and, slowly but surely, I’m feeling better every day. Whenever I’ve had any concerns, I’ve reached out to Jayne and have always been reassured straight away. Next week... See more

Company replied

Rated 5 out of 5 stars

It was lovely to see Mr Lambe again for my consultation this week. He is always so welcoming and listens to me. Mr Lambe answered all my questions for future surgery, he gives great advice never leavi... See more

Company replied

Rated 5 out of 5 stars

Had a procedure yesterday by doctor Lambe, he is such a lovely doctor and you feel safe with him. Anaesthetists were brilliant too. And as for Jayne nothing is too much trouble for her and she helps y... See more

Company replied


Company details

  1. Plastic Surgeon

Written by the company

Mr Gerard Lambe is one of The Best Plastic Surgeons In Manchester and specialises in female surgeries such as Breast Enlargements (also known as Breast Augmentation or Boob Job) Other popular surgeries are Labiaplasty, Mummy Makeover, upper blepharoplasty, and breast reduction. He has also performed world-class NHS surgery at The Christie Hospital in Didsbury where he leads the Breast Surgery Unit there. Reflect clinic operates out of HCA Wilmslow and The Spire Manchester.


Contact info

5.0

Excellent

TrustScore 5 out of 5

356 reviews

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5.0

All reviews

(356)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Mr lambe is so kind and considerate

Mr lambe is so kind and considerate , very honest and is a true professional , the clinic is fantastic but the experience is magnified by Jayne his secretary and how on the ball she is !

January 15, 2026
Unprompted review
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Reply from Reflect Clinic

Hello Gemma
Thank you so much for your lovely feedback. Mr Lambe will be delighted to hear your kind words, he always strives to make every patient feel comfortable, cared for, and confident.

I’m so glad that my support and organisation helped make your experience run smoothly and feel reassuring from start to finish. It really means a lot to know that being “on the ball” made a difference for you.

We’re so pleased your time at Reflect Clinic has been such a positive experience, and thank you again for taking the time to share it.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Incredible service and wonderful results!

Mr Lambe and Reflect Clinic were recommended to me and I believe I was incredibly fortunate to decide to use them for my upper eyelid surgery (blepharoplasty). From my first contact with Reflect Clinic I was made to feel completely at ease. Their practice manager Jayne Bailey was incredible throughout. I met Mr Lambe for my consult who was personable, utterly professional but most importantly made me feel confident that I was doing the right thing. Having any plastic surgery is a little daunting but My Lambe allayed any fears I had and talked me through the procedure and recovery. In early December 2025 I had eyelid surgery and was put completely at ease by Mr Lambe and the attending nurse. They even give you a cuppa and biscuits after the surgery. Over the coming days I was checked on by Jayne and then a week after the surgery my stitches were removed. Recovery was exactly as Mr Lamb had outlined - 7-10 days for the incision to heal and a little longer for the swelling and bruising to subside. I am so pleased with the results. Returning to work after Christmas quite a few people have commented on how well I look. And as Mr Lambe said, no one can tell what I have had done. If you are considering any plastic surgery, contact Reflect Clinic and I am confident you will not be disappointed. Thanks to Mr Lambe (a genuine nice guy) and Jayne Bailey their wonderful practice manager.

December 9, 2025
Unprompted review
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Reply from Reflect Clinic

Dear Martyn

Thank you so much for taking the time to share such a thoughtful and detailed review. Your kind words truly mean a great deal to both Mr Lambe and the entire team at Reflect Clinic. It was an absolute pleasure supporting you throughout your journey, and I’m delighted to hear you felt at ease from your first contact through to your recovery.

We understand how daunting surgery can feel, so it’s wonderful to know that Mr Lambe was able to reassure you, clearly explain the procedure and recovery, and help you feel confident in your decision. We’re also so pleased that your recovery progressed exactly as expected and that you’re happy with your results, subtle, natural outcomes are always our goal.

Thank you again for your trust, your recommendation, and your very kind words. It was a privilege to be part of your care, and we wish you continued confidence and happiness with your results.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

I submitted an enquiry for a breast…

I submitted an enquiry for a breast augmentation and within minutes was contacted by Jayne from the clinic. What a positive experience! Jayne was warm, friendly and took the time to listen to what I wanted, which I really appreciated. As a result I have booked in for and person consultation with Mr Lambe in January.

December 4, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Nicola

Thank you so much for taking the time to share your experience. It was a pleasure speaking with you, and I’m really glad you felt listened to and supported from the very start. We look forward to welcoming you to the clinic for your in-person consultation with Mr Lambe in January and being part of your journey.

Please don’t hesitate to reach out if you have any questions in the meantime.

Take care

Jayne
Clinic Manager

Rated 5 out of 5 stars

Telephone call with Jayne…

Had a recent telephone conversation with Jayne and as a result i’m planning on having further treatment in the new year with Mr Lambe. Wouldn’t go to any other clinic .

December 3, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Shirls

Thank you so much for your kind feedback! It was lovely speaking with you, and I’m delighted to hear you’re planning further treatment with Mr Lambe in the new year. Your trust in us truly means a lot. It’s wonderful to know you wouldn’t consider going anywhere else.

If you need anything at all in the meantime, I’m always here to help. Looking forward to supporting you on your journey!

Take Care
Jayne
Reflect Clinic Manager

Rated 5 out of 5 stars

Great chat with Jayne

Great chat with Jayne, as always! Fabulous, high level of client care and communication. Jayne pays attention to all the little detail's! Makes me feel in safe hands. Booked in for a consultation with Dr Lambe in the new year and looking forward to it!

November 25, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Alex

Thank you so much for your lovely feedback! It was a pleasure speaking with you, and I’m delighted to hear you felt well looked after. Attention to detail and making you feel supported are always top priorities for me.

I’m thrilled you’re booked in with Dr Lambe in the new year, you’ll be in excellent hands. If you have any questions at all before then, please don’t hesitate to get in touch.

Looking forward to seeing you soon!

Take Care
Jayne
Reflect Clinic Manager

Rated 5 out of 5 stars

Highly recommend

I was extremely nervous about having surgery but Mr Lambe and Jane were very kind and reassuring, they explained every step of the process clearly. The whole experience was flawless and I was made to feel at ease from start to finish. Mr Lambe talked me through the process step by step and Jane checked on me daily. They make me feel like the most important person and that they genuinely care. I am 3 days post op and Jane is checking in several times a day. I am looking forward to finished results

December 2, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Julie

Thank you so much for your lovely message. I’m so pleased to hear that you felt supported and reassured throughout your journey, it’s completely natural to feel nervous before surgery, and I’m glad that both Mr Lambe and I were able to help put you at ease.

It means a lot to know that you felt cared for from start to finish. We’re here to make the process as smooth and comfortable as possible, and I’ll continue checking in with you as you recover, you’re doing amazingly well so far!

Wishing you a smooth healing journey, and I’m excited for you to see your final results in the coming weeks.
If you need anything at all, I’m always just a message or call away.

Take care
Jayne
Reflect Clinic Manager

Rated 5 out of 5 stars

5 stars

My experience with this practice has been exceptional from beginning to end. The professionalism and care provided by the surgeon Mr Lambe were truly outstanding. Every step of the process was clearly explained, and I felt fully supported throughout my treatment. Mr Lambes expertise and reassuring manner made a world of difference.

A special thank you to Jayne, the practice manager, for their excellent organisation and customer service. Booking appointments was smooth and efficient, with clear communication at every stage. Jayne always friendly, helpful, and quick to respond to any questions, making the entire experience stress-free.

The level of care, attention to detail, and genuine commitment to patient well-being from the whole team is something you don’t find often. I highly recommend this practice to anyone looking for exceptional service, professionalism, and support.

November 12, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Hayley

Thank you so much for taking the time to share such a thoughtful and detailed review. It means the world to us. We’re delighted to hear that your experience with Mr Lambe and the team felt so supportive, clear, and reassuring from start to finish, he will be truly touched by your kind words.

And thank you personally for your lovely comments. It’s always my priority to make the process as smooth and stress-free as possible, so I’m really pleased to know that the communication and organisation helped you feel at ease throughout your journey.

We’re incredibly grateful for your recommendation and for the trust you placed in us. If you ever need anything in the future, we’re always here to help.

Take care
Jayne
Reflect Clinic Manager

Rated 5 out of 5 stars

Amazing service and appointment with Dr…

Amazing service and appointment with Dr Lambe. Always trustworthy, considerate and knows his stuff! The best around and I wouldn’t use anybody else. Huge thanks to Jayne for fitting me in and always being so helpful and communicative!

November 12, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Sam

Thank you so much for your wonderful feedback! We're thrilled to hear you had such a great experience with Mr Lambe, he’ll be delighted to read your kind words.

It was my pleasure to help you get everything arranged, and I’m so glad the process felt smooth and supportive for you. We truly appreciate your trust and loyalty, and we’re always here whenever you need us.

Take care
Jayne
Reflect Clinic Manager

Rated 5 out of 5 stars

Couldn’t recommend reflect clinic enough!

I really couldn’t recommend the reflect clinic enough. Every single one of the staff were so lovely, they made me feel so at ease and very exited about the process. They kept in touch the whole time all the way until I was healed and if I had any questions there was always someone just on the end of a phone that was more than happy to help. My lambe and his team did such an amazing job and I’m so pleased with the results.

October 20, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Ellen

Thank you so much for your lovely feedback! We're absolutely delighted to hear that you felt so supported and at ease throughout your journey with us. We are thrilled to know that we helped make the process a positive and exciting experience for you.

Mr Lambe and the surgical team will be especially pleased to hear how happy you are with your results. It’s been a pleasure looking after you, and we’re always here if you ever need anything in the future.


Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Amazing Care start to finish

Amazing care from initial consultation to discharge. Mr Lambe reassured me and made me feel very much at ease throughout the procedure. Jayne is a wonderful assistant who checked up on me regularly throughout the healing process. I would 100% recommend Mr Lambe and his team.

September 16, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Helen
Thank you for your lovely feedback. It means a great deal to both Mr Lambe and me. I’m so pleased to hear you felt reassured and well looked after from consultation through to recovery. It was truly a pleasure supporting you throughout your healing journey, and I’m delighted you’re happy with your experience.

Thank you again for your recommendation, we really appreciate it!

Take care

Jayne
Clinic Manager

Rated 5 out of 5 stars

Decided to finally get breast…

Decided to finally get breast augmentation after years of thinking about it booked in to see Mr Lambe . Who straight away helped me with my main concerns about surgery he listened and is very calm and understanding.
Mr lambes secretary Jayne is also on hand to answer anything you think of between appointments etc nothing is too much trouble. Just wish I had done it sooner . If you are lucky enough to see mr lambe and the wilmslow hospital won’t regret it the place is amazing everyone is helpful and friendly throughout your visits.

November 17, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Emma

It means a lot to hear how supported and reassured you felt throughout your journey. Thank you for sharing.

Mr Lambe will be delighted to know his calm and understanding manner made such a positive difference, and I’m so pleased I could be there to help with anything you needed along the way.

We’re incredibly proud of the team at The Wilmslow Hospital, and your kind words about the care you received will truly make their day.

I’m thrilled you’re happy with your decision, and if you ever need anything in the future, I’m always here for you.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

I’m now on day 4 following my combined…

I’m now on day 4 following my combined breast replacement, areola reduction, and labiaplasty surgeries. Mr Lambe is fantastic—professional, reassuring, and incredibly skilled. The procedure went smoothly, and I’ve been pleasantly surprised at how minimal the pain has been. I’m really excited to see the final results take shape over the coming months.

I’ve also received wonderful support from Jayne, both in the lead up to surgery and every day since. Her kindness and guidance have made the whole journey even easier.

I wouldn’t hesitate to recommend Reflect to anyone considering surgery. Outstanding care all around!

November 21, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Caroline

Thank you for sharing such thoughtful and honest feedback. It means a great deal to hear that you’ve felt supported throughout your journey, and I’m delighted to know you’re recovering well and feeling positive just four days post-surgery.

Mr Lambe will be thrilled to hear your kind words, he takes such pride in providing the very best care, and your experience reflects that beautifully.

It has been an absolute pleasure supporting you before and after your procedure. I’m so glad that our guidance helped make everything feel a little easier for you.

Wishing you a smooth, comfortable recovery as your results continue to take shape. Thank you again for your trust in Reflect, and for your wonderful recommendation.

We are looking forward to seeing you next week for your post-op review.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

My experience over with surgery was…

My experience over with surgery was great I was told everything about the surgery I was about to have and I felt very safe with the knowledge and attention the whole team gave me. My surgery went really well and I always had a 1st point of contact by the team. I would highly recommend

February 14, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Jordan
Thank you so much for taking the time to share your kind feedback. We’re delighted to hear that you felt well-informed, supported, and safe throughout your surgical experience. Our team works hard to provide clear communication and attentive care, so it’s wonderful to know this made a positive difference for you.

We’re also happy to hear that your surgery went smoothly and that having a first point of contact was helpful. Your recommendation truly means a lot to us.

Wishing you a smooth and speedy recovery!

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Mini tummy tuck and thigh lift

I originally saw Mr Ged Lambe 5 years ago when he did a breast uplift for me. He was amazing he talked me through the procedure step by step. No jargon just made everything clear and what to expect before and after.
Roll on 5 years I decided to have a mini tummy tuck and thigh lift. Of course I decided to go back to Mr Lambe I would not have trusted any other surgeon. One again he talked me through what I was wanting to achieve. He discussed all aspects of the surgery and what the results would be. I am now 5 weeks post op and could not be more happier with the outcome. The aftercare has been first class. Big mention to Jayne who contacted me each week making sure everything was doing ok.
I would not hestitate to recommend Mr Lambe he is so approachable and professional.

October 15, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Maria
Thank you so much for taking the time to share such a wonderful review. It truly means a lot to hear about your positive experiences, both from your first procedure five years ago and your recent surgery.

We’re delighted that Mr Lambe was able to guide you clearly through each step once again and that you felt fully informed and reassured throughout your journey. Your trust in returning to him for your mini tummy tuck and thigh lift is genuinely appreciated.

I’m especially pleased to hear that you’re so happy with your results at just five weeks post-op and that you’ve felt well supported during your recovery. It’s been a pleasure checking in with you each week and making sure everything is progressing smoothly.

Thank you again for your kind words and for recommending Mr Lambe. We’re always here if you need anything in the future, and we wish you the very best as you continue to heal.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Beginning of the journey

I’m just at the beginning stage of the journey but after a recommendation from a friend, I went to see Mr Lambe after speaking with Jayne. Both were very professional and understanding of my concerns, I was able to get my questions answered and was reassured along the way. Soon to have a follow up consultation which was arranged with no trouble and I’m very grateful for such a good service this far. Well recommended

November 4, 2025
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Reply from Reflect Clinic

Hello JJ
Thank you so much for taking the time to share your lovely feedback. It was a pleasure speaking with you, and I’m happy to hear you felt supported and reassured during your visit with Mr Lambe. We understand how important it is to feel comfortable and have all your questions answered, especially at the beginning of your journey.

I’m delighted your follow-up consultation was arranged smoothly, and we look forward to seeing you again soon. Thank you for your kind recommendation; it truly means a lot.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Fantastic surgeon

It was lovely to see Mr Lambe again for my consultation this week. He is always so welcoming and listens to me. Mr Lambe answered all my questions for future surgery, he gives great advice never leaving anything out. Jayne who is Mr Lambe’s secretary is also fantastic she is always on hand to talk anything through. I have had previous surgery with reflect and can honestly say I wouldn’t go anywhere else.

November 13, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Nicola
Thank you so much for your wonderful feedback. It was a pleasure to welcome you back, and we’re delighted to hear that your consultation with Mr Lambe was such a positive experience. He takes great pride in ensuring every patient feels heard, supported, and fully informed, so your kind words mean a great deal.

I am thrilled to know that my support has made such a difference too. I truly cares about being there for our patients every step of the way.

We’re honoured that you continue to place your trust in Reflect for your care. It means so much to our whole team, and we look forward to supporting you again whenever you need us.

Take care
Jaynie
Clinic Manager

Rated 5 out of 5 stars

Skin Cancer treatment visit

I have had multiple dealings at the clinic with Gerald and Jayne now for Skin Cancer treatment and every time is seamless and I have been happily satisfied with our end results every time, this most recent visit was no different. Thank you as always for your support.

October 1, 2025
Unprompted review
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Reply from Reflect Clinic

Thank you so much for your wonderful feedback! We’re delighted to hear that your experiences with Mr Lambe and myself has consistently been seamless and positive. Knowing that you’ve been happy with your results each time truly means a lot to us.

We appreciate your trust and are always here to support you. Thank you again for your kind words!
Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Abdominoplasty

I had my procedure just a few days ago and the care that I received from the hospital, Mr Lambe and Jayne has been exceptional. Jayne has been at the end of the phone regardless of questions and so so supportive. The professionalism and expertise of the reflect team is outstanding and I would whole heartedly recommend them to anyone considering surgery.

September 22, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Lisa
Thank you so much for your lovely feedback, it truly means a lot!
It was an absolute pleasure to support you through your journey, and I’m so pleased to hear that you felt well cared for by both Mr Lambe and the team here at Reflect.
We always aim to be there every step of the way, and knowing that you felt supported and in safe hands is exactly what we hope for.

Wishing you all the very best with your recovery.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Highly recommend

I came across Reflect Clinic via a friend’s recommendation of Mr Lambe.

I had already seen two other surgeons for consultations and was about to book with one of them, but decided to contact Reflect just to be sure. From my very first conversation with Jayne I felt really comfortable. I’ve never had any surgery before, so it was really important to me that I felt safe and a priority. Jayne was just amazing, always at the other end of the phone and nothing was ever too much trouble.

When I first met Mr Ged Lambe, I instantly understood why he had been so highly recommended by one of his previous work colleagues. He was calm and really listened to all my concerns, taking the time to give me different options that the other surgeons hadn’t. Mr Lambe just felt different, and I knew if I went ahead with surgery it would be with him and his team.

I’m now 2 days post-op, so still early days, but so far I’m feeling really good. On surgery day itself, everyone was just amazing with me. The anaesthetist team in particular were incredible – I was so anxious about having a general for the first time, but they explained everything clearly and reassured me that they would be with me the whole time and look after me, which they did. When I came round, I felt absolutely fine with no sickness or sore throat.

I’m already so happy with my decision and wouldn’t hesitate to recommend Mr Lambe and his amazing team at Reflect Clinic. Also a huge thank you to all the nurses and staff who looked after me at HCA – they were also incredible.

September 24, 2025
Unprompted review
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Reply from Reflect Clinic

Hello NDR

Thank you so much for your lovely feedback, it really means a lot to us.

I’m so pleased to hear that you felt comfortable and supported right from the start. It was a pleasure speaking with you and helping you through the process, and I’m really glad you felt in safe hands with Mr Lambe and the team.

I’ll make sure to pass on your kind words to everyone involved in your care, including the anaesthetists and nurses at HCA they’ll be so happy to hear that you had such a positive experience.

It’s still early in your recovery, but I’m really glad to hear you’re feeling good so far. I will be with you every step of the way.

Take care
Jayne
Clinic Manager

Rated 5 out of 5 stars

Had a procedure yesterday by doctor…

Had a procedure yesterday by doctor Lambe, he is such a lovely doctor and you feel safe with him. Anaesthetists were brilliant too. And as for Jayne nothing is too much trouble for her and she helps you with advice and is always available for any questions you have, she is absolutely brilliant. They are a great team of people.

September 22, 2025
Unprompted review
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Reply from Reflect Clinic

Hello Michelle

Thank you so much for your kind feedback; it truly means a great deal. I'm so pleased to hear you felt safe and well cared for during your procedure with Mr. Lambe and our anaesthetic team.
We always strive to make the experience as smooth and reassuring as possible, so it’s lovely to know that made a difference for you.

It is a pleasure to support you, and please don’t hesitate to reach out if you have any further questions or need anything during your recovery. We will do it together. I love our daily chats about your recovery.

Take care
Jayne
Clinic Manager

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