Regal Awnings Reviews 

280
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, helpful, and knowledgeable staff, who provide excellent advice and ensure a smooth process. The service is frequently highlighted as efficient and well-organized, with many appreciating clear communication and no hard selling. People are very happy with the high-quality products, describing them as stunning, sturdy, and well-made. Reviewers often commend the polite, friendly, and efficient installation teams for their precise and careful fitting. Many customers express long-term satisfaction with their purchases, looking forward to enjoying their new awnings and blinds. The overall user experience is consistently described as excellent and easy.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Service

Reviewers mention positive feedback about service, highlighting the helpfulness, professionalism, and... See more

Product

Users describe positive interactions with the product, with many reviewers expressing satisfaction with its... See more

Quality

Clients share positive opinions on quality, with many reviewers highlighting the excellent and exceptionally... See more

User experience

Consumers find the overall user experience to be positive, with many describing the process from start to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent experience from start to finish. Well run and organised company. Went for side to garage option which required posts concreted into ground. Team carefully removed tiling, dug hole, mixed co... See more

Company replied

Rated 5 out of 5 stars

Delightful company to deal with, honest and straightforward. Gave excellent advice and both the installation & the people we dealt with were brilliant. The awning is all we hoped for and guaranteed no... See more

Company replied

Rated 5 out of 5 stars

From start to finish Regal Awnings have been nothing but helpful and professional. No ‘hard sell’, just lots of advice and plenty of time given to talk through our ideas. Certainly not a company for a... See more

Company replied

Rated 5 out of 5 stars

Discussion with sales rep were very clear and helpful in making a decision on the right system and arrangement for us. Date for fitting worked perfectly. The fitters were great, they introduced themse... See more

Company replied


Company details

  1. Home Improvement Store

Information provided by various external sources

Regal have over 30 years of experience in delivering awnings to both homes and business. Our guarantee offers our clients peace of mind.


Contact info

4.8

Excellent

TrustScore 5 out of 5

280 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(280)

28 reviews in the last 12 months

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Rated 2 out of 5 stars

Disappointed Customer

We had the company director, Mr Chris Jackson visit us at home to discuss the types of awnings we could have and on the same day he "surveyed" the wall where the awning was going to be fitted and we placed an order. When the installation team arrived to mount the awning, they said that the brackets were the wrong type saying they were not strong enough to hold the awning and they had to come back another day with the correct ones. After several days the men returned to fit the awning with different brackets. We were happy with it and hadn't used it much until one day we heard a loud bang and found that the awning had fallen onto the floor (luckily it was closed at that time). It took some help from some of our neighbours to lift it to make the area safer and after careful consideration and the possibility of further damage to our walls in the future, we wanted to return the awning back to Regal. When we contacted the director about this he said that he wouldn't accept the return offering to re-install the awning with larger fittings and a sensor. My thinking is that if we needed larger brackets and a sensor, why wasn't that offered in the first place? After speaking to them about this at length, my trust in Regal unfortunately was not the same. I am disappointed.

July 16, 2026
Unprompted review
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Reply from Regal Awnings

Dear Mr & Mrs Atasoy,

Thank you for leaving your review. As you are well aware this is not factually correct and you have missed out the part informing anyone who reads your review that you have used this product in excessive wind - we have offered, at no extra cost to you, to refit the awning on bigger brackets - which are not necessary on this size of Awning if used correctly. We have also offered to fit a vibration sensor, which we would not normally recommend with this model. We find as a rule of thumb that our customers are conscientious and retract the system if the wind speed is excessive. We have also stated that that we can understand that you have lost trust in the product, and have offered to sell this for you but at a reduced cost as you have been using the product for over a year problem free. I'm sure anyone reading the reviews on our account will see that we are a respectable company but unfortunately you will always get some customers who think that they can destroy a great reputation by leaving a review that is very one sided. As we state in our email to you (we have been in constant contact with both of you to try to rectify this problem) please let us know how you wish to proceed.

Kind Regards

Regal Team

Rated 5 out of 5 stars

Unrivalled excellence

Delightful company to deal with, honest and straightforward. Gave excellent advice and both the installation & the people we dealt with were brilliant. The awning is all we hoped for and guaranteed not to fail but in the unlikely event there is ever a problem we know they will be on hand to fix it without any fuss.

July 8, 2026
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Reply from Regal Awnings

Hi Mrs Lee,

Thank you for leaving such a positive review. We really appreciate it.

Kind Regards

Regal Group

Rated 5 out of 5 stars

Great all-round experience

Really good experience all-round in June '26. Simple meeting at home, plenty of advice but no hard-sell. In fact, almost no sell at all.

Delivered and fitted within 5 weeks - the fitters were very communicative and professional and did a really good job.

It looks and works great. Highly recommended

June 25, 2026
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Reply from Regal Awnings

Dear Mr Boddice,

Thank you for taking your time to leave such a positive review. We really do appreciate it.

Kind Regards

Regal Group

Rated 5 out of 5 stars

Superb service and product.

Excellent, efficient service and a superb quality awning. Highly recommend.

April 15, 2026
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Reply from Regal Awnings

Dear Lisa Ferguson,

Thank you for taking your time to leave such a positive review. We really appreciate it.

Kind Regards

Regal Team

Rated 5 out of 5 stars

Motorised awning installation in June…

Motorised awning installation in June 2026. We have had a really positive experience with Regal Awnings. Chris came round our house to scope the area and recommended the best product for our requirements and had physical samples for us to customise our product. When it came to installation, the teams visited on two separate occasions for ground prep and then frame installation, and both times they were friendly and professional - even when the temperatures were ridiculously hot outside.

The awning only took half a day to install and the finished product is stunning and exactly to our choices. Now, we have a shaded spot to enjoy our garden with our awning which looks sleek, is high quality and adds another dimension to our outdoor living space. I would highly recommend Regal Awnings to anyone looking for outside cover/shading solutions.

June 24, 2026
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Reply from Regal Awnings

Hi Chloe,

Wow what a review!! It's really great to have such positive feedback, we really appreciate it.

Kind Regards

Regal Team

Rated 5 out of 5 stars

I was very pleased with the service and…

I was very pleased with the service and the quality of the Awning. It came just at the right time before the heat wave came

June 18, 2026
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Reply from Regal Awnings

Dear Mr Hursey,

Thank you for taking your time to leave a great review. We really appreciate it.

Kind Regards

Regal Team

Rated 5 out of 5 stars

Staff worked hard to get it up

Staff worked hard to get it up, they were polite and helpful.
Very happy with it, looks how we wanted it to be. Pups say woof woof woof
Thanks

June 22, 2026
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Reply from Regal Awnings

That's great!! Thanks for taking your time to leave such a positive review.

We really appreciate it.

Regards

Regal Team

Rated 5 out of 5 stars

The company is very professional and…

The company is very professional and the quality of the product is exceptionally good. Love the colour of the posts etc. The glass canopy was not cheap but you can tell that it is very solid and well made. Thank you

June 15, 2026
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Reply from Regal Awnings

Hi

Thank you for leaving us a great review. We really appreciate it.

Kind Regards

Regal Team

Rated 5 out of 5 stars

Fitted by a professional team of guys…

Fitted by a professional team of guys who took care to ensure the awning (which looks stunning) was fitted with precision above the exterior kitchen wall.

June 9, 2026
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Reply from Regal Awnings

Dear Ms Miller,

Thank you for taking your time to leave a great review.

We really appreciate it.

Kind Regards

Regal Team

Rated 5 out of 5 stars

Excellent experience from start to…

Excellent experience from start to finish. Well run and organised company. Went for side to garage option which required posts concreted into ground. Team carefully removed tiling, dug hole, mixed concrete, levelled posts and fitted awning. And all looking perfect. Thank you!

May 20, 2026
Regal Awnings logo

Reply from Regal Awnings

Dear Mr Schmidt,

Thank you for taking your time to leave such a great review. We really appreciate it.

Kind Regards

Regal Team

Rated 5 out of 5 stars

Very professional guidance with our…

Very professional guidance with our first awning, particularly being 7metres long.
Installation was excellent by a 4 man team.
Price was realistic for the quality of the equipment installed.

May 28, 2026
Regal Awnings logo

Reply from Regal Awnings

Dear Mr Bowers,

Thank you for taking your time to leave us a great review. We really appreciate it

Rated 5 out of 5 stars

A lovely awning fitted by two very kind…

A lovely awning fitted by two very kind and thorough fitters. The product is exactly as explained on initial visit and I am very pleased with the result. Thank you.

May 27, 2026
Regal Awnings logo

Reply from Regal Awnings

Dear Angela Osenton,

Thank you for taking your time to leave such a great review. We are so glad you are happy with your new purchase.

Rated 5 out of 5 stars

I was pleased with the service and…

I was pleased with the service and helpfulness of the team that fitted the awning.

April 15, 2026
Regal Awnings logo

Reply from Regal Awnings

Hi

Thank you for taking the your time to leave us such a positive review. We really appreciate it

Rated 5 out of 5 stars

A very efficient Company

A very efficient Company. Everything went so smoothly and I absolutely love my new Regal Blind. The installers were a delight they were polite friendly they cleared everything up beautifully. I thoroughly recommend Regal, their blinds are very high quality as is their service.

April 16, 2026
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Reply from Regal Awnings

Hi

We really appreciate that you have taken your time to leave such a great review.

Rated 5 out of 5 stars

Fantastic product

Two men arrived and worked really quickly and tidily. My blind is long and it is amazing! I have already been using it in my hot south facing garden.

March 31, 2026
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Reply from Regal Awnings

Hi
Thanks for the great review. We really appreciate it. Just in time for the long hot summer hopefully!!

Rated 5 out of 5 stars

Good job & happy customer.

Arrived early, unloaded their equipmen. Then cnsulted me about he position of the awning. Very pleasant and understanding, they agreed with the position I wanted. On completion, demonstrated the operation and the adjustments I could do if required. Cleaned up and were finished within about 3 hours. Happy and satisfied customer!

March 2, 2026
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Reply from Regal Awnings

Dear Mr Webb,

Thank you for taking your time to leave such a great review. It really does help potential customers to make a good decision. We really appreciate it.

Rated 5 out of 5 stars

Very easy process from start to finish

Very easy process from start to finish, very friendly, helpful, knowledgeable and professionally staff from the first meeting to the installation, very nice product, can't wait to start using for our Bowlers. Highly recommended.

February 26, 2026
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Reply from Regal Awnings

Dear Mr Knowles,

Thank you for taking your time to leave such a great review. We really do appreciate it.

Rated 5 out of 5 stars

A first class company

From start to finish Regal Awnings have been nothing but helpful and professional. No ‘hard sell’, just lots of advice and plenty of time given to talk through our ideas. Certainly not a company for anyone wanting a ‘cheap fix’ but you get what you pay for and I am confident we will get years of problem-free use of the awning now attached to our house.

February 26, 2026
Regal Awnings logo

Reply from Regal Awnings

Dear Mrs Newton,

Thank you for taking your time to leave such a great review. Ours product are of such a high quality that we have customers still using them after 25 year! Hopefully we have a lovely summer and you can use your product to its full advantage. We really appreciate your kind words.

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