Excellent experience from start to finish. Well run and organised company. Went for side to garage option which required posts concreted into ground. Team carefully removed tiling, dug hole, mixed co... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Delightful company to deal with, honest and straightforward. Gave excellent advice and both the installation & the people we dealt with were brilliant. The awning is all we hoped for and guaranteed no... See more
Company replied
From start to finish Regal Awnings have been nothing but helpful and professional. No ‘hard sell’, just lots of advice and plenty of time given to talk through our ideas. Certainly not a company for a... See more
Company replied
Discussion with sales rep were very clear and helpful in making a decision on the right system and arrangement for us. Date for fitting worked perfectly. The fitters were great, they introduced themse... See more
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Company details
Information provided by various external sources
Regal have over 30 years of experience in delivering awnings to both homes and business. Our guarantee offers our clients peace of mind.
Contact info
Old London Road, TN14 7AE, Badgers Mount, United Kingdom
- regalawnings.co.uk
4.8
Excellent
280 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent service
March 19, 2024
Reply from Regal Awnings
Dear Mr Higgs,
thank you for taking your time to leave a great review. We really do appreciate it
Bought one 25 years ago and just replaced it with a new one
Great Service the representative turned up on time and had all the relevant tools he needed to show us what we needed to see.
Explained how the system work whateould be the best type for us showed us the swatches for the different fabrics we choice what we like. Agreed on the price and it was installed around 4 weeks later,
February 23, 2024
Reply from Regal Awnings
Hi Chris. Thank you very much for taking your time to leave us such a lovely review. We really appreciate this and are so glad to hear that you are happy with everything.
Proficient and hard working great chaps
February 19, 2024
Reply from Regal Awnings
Dear Mrs Broadley,
Thank you for taking your time to leave a great review. It always good to hear such positive feedback. We really do appreciate it.
Good advice about product choices
Good advice about product choices. Replacement of awning purchased from same firm in 2009 which had served us well.
February 15, 2024
Reply from Regal Awnings
Dear Mr Humphrey,
thank you for taking your time to leave a great review. We really do appreciate it.
Excellent in all respects
Very kind, understanding (because we needed to delay) and efficient. An excellent service.
February 12, 2024
Reply from Regal Awnings
Hi
Thank you for taking your time to such a great review. We really appreciate it.
Good general experience- coatings are…
Good general experience- coatings are not made easy to understand. You get a cost which includes a form of discount - negotiations then commence
February 9, 2024
Reply from Regal Awnings
Dear Mr Leeks,
Thank you for taking the time to leave your review. I apologise that you didn't understand the costings fully, this is something that we can look into. We are glad, that through the negotiations, a price was agreed that was satisfactory to you and that you will be very pleased with the high quality product that you have purchased.
I returned to Regal Awnings for another…
I returned to Regal Awnings for another awning as I have a new door put in and have a south facing garden, I have been very happy with my awning of 4years and they didn't disappoint with my new one to match.
December 18, 2023
Reply from Regal Awnings
Thank you for taking your time to leave a great review. its so good to hear that you are delighted with your new purchase. HAPPY NEW YEAR
NOT PUSHY AND PROFESSIONAL!
Sales Representative was pleasant and not pushy professional. Explanation was clear and simply understood.
Fitter were pleasant clean and tidy!
November 22, 2023
Reply from Regal Awnings
Dear Mr Brain
Thank you very much for taking your time to leave us a lovely review, we are very grateful for this.
good service
sales manager came to my home . He went and measured for my awning and listened to what I said about where I needed the awning.He then came in and explained rhe types of awnings they did and what would be suitable, he was not pushing .He showed me a range of frames and cover to choose from.
The delivery men were very good they were polite fitted quickly. They showed me how to use the remote
November 9, 2023
Reply from Regal Awnings
Dear Mrs Russell
Thank you very much for taking your time to leave us a review, we really appreciate this. We pride ourselves on our ability to listen to our customer's needs and recommend a suitable product so that you are happy with this for years to come and we are glad to hear that this is how you felt about the experience.
Quick and efficient.
November 17, 2023
Reply from Regal Awnings
Hi
Thank you very much for taking your time to leave us a review, this really is appreciated.
Reply from Regal Awnings
We are always happy to receive such a great review. Thank you for choosing Regal
Reply from Regal Awnings
Thank you for taking your time to leave a great review. We really do appreciate it.
The workmen were fantastic
The workmen were fantastic. Professional and respectful.
Love the new garden room.
I do have a leak on the house wall, but that is going to get sorted out, then you will get 5 stars.
I know this is a teaching issue, but I have faith this is going to be put right.
Enjoying sitting out and watching the birds from the garden room.
October 13, 2023
Reply from Regal Awnings
Hi
Thank you for leaving a great review. I believe that we have now attended your premises and rectified the leak. On rare occasions we do have to come back to site regarding any minor leaks, however this is all covered by your guarantee and part of the fitting process.
Prompt
Prompt, efficient service awnings are lovely and seem well made. Pleased overall.
September 20, 2023
Reply from Regal Awnings
Hi
Thank you for taking your time to leave such a great review. We really do appreciate it.
Already given
September 18, 2023
Outstanding Team Regal
Thank you to the Regal team for our beautiful awning. The fitting team had a real struggle with the heavy rain and wind yesterday but the end result is outstanding. Cannot thank you enough. Definitely recommend the whole team.
September 20, 2023
Unprompted review
Reply from Regal Awnings
Hi
Thank you for the great review. We really appreciate it.
Fast, friendly and efficient service
Fast, efficient, friendly service. Awning arrived just in time for recent heatwave and was amazing. Easy to use and keep the patio and living room shady and cool.
September 4, 2023
Reply from Regal Awnings
Thank you for the great review. it is much appreciated.
Large Awning…
We purchase a large awning that extends by 4m. We were initially put off by the price but decided to go ahead and we have not been disappointed. The product is high quality and it looks great too. The fitters were very professional and did a great job,
August 29, 2023
Reply from Regal Awnings
Thank you for taking your time to leave such a great review. We really appreciate it
From Barry in Croydon super awning job
Excellent company to do busines with, super prices
on time delivery using there own fitters and on top of that their awnings are of tremendous quality all delivered bang on time and fitted by clean and tidy, skilled fitters
There are other financial benefits which it is worth probing for but,
quite honestly why go any where else when the y offer offer the right price and amazing wuality
August 24, 2023
Reply from Regal Awnings
Hi
Thank you for leaving such a great review. We really do appreciate it.
Great canopy put up by great people
Great canopy put up by great people. Quick, clean job by cheerful helpful craftsmen.
August 24, 2023
Reply from Regal Awnings
Hi
Thank you for taking your time to leave such a great review. We really do appreciate it.
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