Regatta Garden Furniture Reviews 

1,013
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Awful service Andrew Witham branch, had to wait 5 weeks for correct table, wrong size protective cover, wanted black parasol got grey. Everything could have been resolved but he was rude, argumen... See more

Rated 5 out of 5 stars

When we arrived at the Wickford Branch on the A127 we were greeted by Darren who then left us to browse which was good. Once we had made a decision Darren answered all our questions and measured... See more

Rated 5 out of 5 stars

Hi I just wanted to say how impressed we are with both your service and product !! We only ordered with you yesterday, at the weekend we were deliberating over which garden f... See more

Rated 5 out of 5 stars

Hayden & Connor from Store2door on behalf of Kensington gardens furniture were extremely helpful as they brought the furniture round the back for my wife. It really show that there are some good deli... See more

Company details

  1. Furniture Store

About Regatta Garden Furniture

Information provided by various external sources

Regatta Garden Furniture is a family run business proudly celebrating over 25 years in business. With a strong ethos on customer service we always ensure we offer the very best products, prices and guarantees. Our price match promise is second to none, with the assurance that we will match or beat any legitimate quoted price.

Regatta also are proud to offer the exclusive Kensington Fire and Ice collection. It has been designed and crafted to enhance your outdoor living experience. Constructed from high quality cast aluminium with a stylish contemporary design. The collection comes complete with a 10 year guarantee, the range is hard wearing and will give many, many years enjoyment.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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No recent history of asking for reviews

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3.6

All reviews

(1,013)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant service from these guys and…

Brilliant service from these guys and delivery was arranged within a week as the table set was in stock.

We also went back and purchased a large L shape sofa again delivery has been arranged within a week.

We have used this company several times now and they are always reasonable with their prices whilst also selling quality products.

Thanks again

From

Ali and Megan!

March 17, 2021
Rated 5 out of 5 stars

Thank you Regatta Garden

Thank you Regatta Garden. Excellent service and quality products and delivered on time. Will definitely recommend you to all my friends and family. Thanks again.

March 12, 2021
Rated 5 out of 5 stars

I don’t often leave reviews but in this…

I don’t often leave reviews but in this occasion I had to.

Great service on the phone and website. Called back when they said to check stock levels prior to ordering.

Speedy delivery with care taken with product on arrival

Quality of the furniture is spot on, roll on summer!

March 11, 2021
Rated 5 out of 5 stars

In stock at a reasonable price

Garden furniture in stock at a reasonable price compared to others, good customer service who was able to answer queries and arrange delivery within a week, and a good delivery team. Just need good weather, can you arrange that?

March 11, 2021
Rated 5 out of 5 stars

5 star service and quality furniture!

Absolutely over the moon with my beautiful table and chairs!
Delivery was amazing, only a week after I popped in and purchased it, delivered by 2 incredibly nice and helpful guys!
Minimal and very easy assembly for the table and that was it!
It's excellent quality and I know it's going to be a long lasting piece of furniture!
So glad I invested in this instead of the cheap versions I had originally been looking at online!
5 star service all round and will be going back in the future when we have the new house for a bigger set... we fell in love with several things when we visited the showroom 🤣

March 11, 2021
Rated 5 out of 5 stars

Highly recommend Regatta

Really helpful before ordering and went above and beyond after we encountered a slight issue on delivery. Special mention to Rebecca who helped us before we ordered & then Charlotte and Jim who provided fantastic after care and customer service resolving the issue really quickly.
Product is lovely, good quality- looking forward to the summer now to enjoy it!
The instructions could do with a little more info but that aside it was fairly easy to assemble. The Danbury is a lovely suite. Really happy with our purchase!

March 11, 2021
Rated 4 out of 5 stars

Incorrect delivery items

I was very pleased with the way in which my order was processed together with a prompt delivery service, however, unfortunately the coffee table which came as part of the set was of a different colour and therefore doesn’t match the chairs. The chairs were grey as ordered but the table as delivered was dark brown, not as ordered.
Regatta have since been in touch and resolved the matter promptly so we feel they deserve 4 stars.

March 11, 2021
Regatta Garden Furniture logo

Reply from Regatta Garden Furniture

Dear Customer,

Apologies that this issue has occurred, we have sent you an email regarding the above.

Sorry for any inconvenience caused,

Many Thanks,
Regatta Garden Furniture

Rated 5 out of 5 stars

Have been shopping here for years

Have been shopping here for years , they always have such a great selection and we always find what we are looking for. Delivery is great too , and if anything is wrong you just send them an email and they will exchange and deliver new, what’s not to like, thku for our new garden loungers can’t wait to use them

March 11, 2021
Rated 5 out of 5 stars

Great large Dinning set

Great large Dinning set. Really good quality product. Had a issue with wrong chairs on delivery... But all I can say is that within 1 hour of my call they had replaced all the chairs for correct style & taken away all the boxes. Great response to resolve a problem. I can recommend this company for value, quality & costumer service
💯 %..

March 11, 2021

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