We've recently joined Registered Office Services as we are travelling for an extended period and required a mail service for both our business and personal use. They have been super responsive and eff... See more
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Company provides registered office services without first requiring other business with them first. Easy to do online line. Takes minutes. Set up is immediate. Affordable! Phone gets answered by a per... See more
l asked for this transaction to be cancelled as it was made in error and no response. This was requested minutes after completing the order. However, days later l receive confirmation for the or... See more
My second time working with these guys. The first time was while setting up a company in the UK, which went seamlessly well. The second time was to verify my identity as the director of said company.... See more
Company details
Information provided by various external sources
Registered Office Service - UK Registered Office Services We offer a range of Business Services, such as a Registered Office Service; a Directors Service Address; Business Mail Address with Mail Forwarding Worldwide and more.... We also offer a comprehensive, flexible and discrete Personal Mail Handling Service; designed to help the busy individual needing a mailing address with post and parcel forwarding worldwide; whether you are living or working here in the UK or overseas. Registered Office Services is part of Ghost Mail Ltd. Ghost Mail Ltd is an international brand that encompasses: Ghost Mail; Ghost Mail Drop; Registered Office Services; Virtual UK Office Services; The Business Mailbox Company; and others. We provide services to thousands of business and personal clients world-wide. Our Services include: Low Cost Business & Personal Mail Address and Mail Forwarding; Mail Scan & Email; Small Parcel Forwarding and Business Services such as Registered Office and Directors Service Addresses and more… Our Websites: GhostMail.co.uk - ghostmaildrop.uk - registeredoffice.agency - virtualukoffice.co.uk - virtualukoffice.com - businessmailbox.company - and others….
Contact info
61 Bridge Street, HR5 3DJ, Kington, United Kingdom
- 01544 599385
- admin@registeredoffice.agency
- registeredoffice.agency
4.3
Excellent
269 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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I am not a resident of the UK
I am not a resident of the UK. Your verification requirements were not disclosed when ordering office services. I had to replace my passport to confirm my address. This is unacceptable. The legislation of each country is individual. When I sent confirmation, there was no feedback from you. No one sent me my mail.
May 19, 2025
Reply from Registered Office Services
Dear Moroz,
Thank you for your feedback.
When purchasing our services, all customers agree to our Terms and Conditions, which clearly explain our ID verification requirements. These requirements are not unique to us—they are a legal obligation under the UK's Anti-Money Laundering Regulations and Companies House ID Verification standards, and they apply to all clients, regardless of residency or nationality.
We understand that providing ID can occasionally be inconvenient, but compliance with UK law is not optional. Without the required documentation, we are legally prohibited from forwarding mail or fully activating your services. This is clearly stated before, during, and after purchase, and forms part of the initial confirmation email sent to all new clients.
Our team responds to all ID submissions promptly—if you didn’t receive confirmation, we would encourage you to check your spam folder or contact our customer service team directly so we can assist further.
We are committed to supporting our clients while operating within the law. If you still require assistance, please contact us at: customerservice@ghostmail.co.uk and we’ll be happy to help.
Kind regards,
John Hewitt
Operations Director
Ghost Mail Ltd
The great interpersonal skills of Will…
The great interpersonal skills of Will and his colleagues. They were very helpful indeed. Will has excellent sills and knowledge of his work. Dr Faye also reported the same good experience with Will.
April 14, 2025
Well recommended
Very quick and easy setup - had to send the normal things prove ID and that but no issues at all.
Well recommended
April 1, 2025
Unprompted review
Helpful staff
Very easy service to set up. Helpful staff that have prompt response times.
March 19, 2025
Easy process and affordable rates
February 22, 2025
Simple straightforward service
Simple straightforward service , with a clear pricing structure . I was looking for a cost effective alternative to a PO Box and this was perfect
February 5, 2025
Easy and efficient
January 1, 2025
Easy to use and good service.
This was very easy to set up and legitimate! Happy with the overall service making it easy and stress free to follow the steps.
November 29, 2024
They refunded my money after I made a…
They refunded my money after I made a mistaken payment
November 18, 2024
Simple set-up process for new registered office
Very easy to complete registration and response from the team was immediate and very helpful.
Rrcommended
October 14, 2024
Great service easy menu choice…
Great service easy menu choice reasonable price used 3 times now
June 11, 2024
It was easy to book and when I called…Easy booking.
It was easy to book and when I called to speak to someone, the response was quick. The information provided was straightforward.
March 25, 2024
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