Both of my office complexes are great. Folsom and Newark provide excellent service. All of the community managers get a perfect score from me!!
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Office staff is always very friendly and helpful. Our space is very nice, kept clean, and REGUS staff is helpful when we have questions or concwrna.
Service is great, staff is professional, friendly and helpful
Company replied
Charge your card without permission. Never send you signed contract you pay for you never know what and refused to payback ilegal charges that they can do and anytime they want. Never recommend to u... See more
Company replied
Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
7401 W Charleston Blvd, 89117, Las Vegas, NV, United States
- 8554003575
3.6
Average
35 reviews
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Reply from Regus - 7401 West Charleston Blvd
Hi Refiloe, thank you so much for your kind review! We’re delighted to hear you enjoyed the great service and found our team professional, friendly, and helpful. We hope to welcome you again soon!
extremely professional environment and…
extremely professional environment and great to have client around
May 27, 2026
Reply from Regus - 7401 West Charleston Blvd
Hi Mamosali, thank you for your kind review! We’re delighted to hear you appreciate the professional environment and that it provides a great setting for meeting with clients. We hope to welcome you again soon!
I've never been there that's the…
I've never been there that's the problem, but I'll try to get a hang of it am new here but I'll grow am learning 😎
May 4, 2026
Unprompted review
Reply from Regus - 7401 West Charleston Blvd
Hello,
Your comments are confusing – you admit that you’ve never been to our centre and have posted for a location which has already permanently closed.
Can we please ask you to remove your review? If you have specific concerns, you can contact me directly at michelle.spire@regus.com.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
A scammers company.
Hi, long story short: do NOT use this trash company.
We wanted a virtual office. Their support literally told us it’s a monthly plan. Cool.
Turns out? It’s actually a full-year commitment, and you can’t cancel.
I signed up for $50/month.
They’re charging $127/month.
PER. MONTH.
And here’s the insane part — and I’m pretty sure this is illegal:
When I first signed up, they asked for a credit card. I tried using my debit card, and they rejected it.
So I said whatever, I’m not even gonna use this service. Didn’t pay, didn’t use anything.
All good, right?
Nope.
Two months later, somehow they added that same debit card they rejected, and charged me $220+.
Like… what??
I had to contact support just to remove my card and tell them to cancel everything. Their response was basically:
“Yeah no, we’re gonna keep charging you. You can’t cancel.”
No clear warning about yearly commitment. No cancellation. Just straight-up trap.
Absolute garbage company. Their whole model feels like a scam.
Seriously, stay away.
Edit: there was no satisfactory resolution like they mentioned in their reply, they want me to pay the full amount of the entire period to end the contract.
And I've confirmed with VISA that the charge was made from a debit card. The kind they claim they've refused.
Either way, I'll be hiring a lawyer for this matter.
March 1, 2026
Unprompted review
Reply from Regus - 7401 West Charleston Blvd
Hi Adam,
I am sorry to hear of your disappointment.
As the worlds-leading flexible workspace provider, we’re confident in what we do and do not “scam” our customers.
You signed an agreement with us until 31 March 2027 so you could enjoy a preferential monthly fee.
This represents a formal commitment and we’re unable to end it ahead of the agreed date.
You should confirm the end of your agreement through your online account (myregus.com) by going to My Account > Products and Services > End Agreement.
Please also be reminded that automated payments can be processed by credit card or direct debit, but not by debit card.
Regarding your billing issue, a member of my team has contacted you and provided a satisfactory resolution but you can contact me at lorraine.brule@regus.com if I can help further.
Best,
Lorraine Brule
Global Customer Service at Regus
Charge your card without permission
Charge your card without permission.
Never send you signed contract you pay for you never know what and refused to payback ilegal charges that they can do and anytime they want. Never recommend to use it. The worst service ever.
April 3, 2026
Unprompted review
Reply from Regus - 7401 West Charleston Blvd
Hi Alex,
We are sorry for your disappointment, but your comments deserve defending.
You purchased a Virtual Office product through our website. The confirmation of the online purchase acts as a valid agreement. This confirmation/agreement is available in the Documents section of your online account.
We do not store or update customers’ payment card details. All payments are processed using the credit/debit card that you entered, authorising such payments through it.
We also confirm that a request to end the agreement has been submitted in line with what you purchased, the agreement will end on 31 May 2026.
If you have further questions, you can contact us through the ‘Help’ section of your online account (myregus.com), check your agreement and invoices here and also speak to our chatbot ‘Aurora’ there.
Best,
Lorraine Brule
Global Customer Service at Regus
Dilson provide the good service.
February 6, 2026
Full satisfaction ,enriching, both professionally and personally.
As always when I respond to your satisfaction concerns, I can only reiterate my complete and total satisfaction. This includes the setting, the comfortable working environment in the co-working space, the impeccable quality of the welcome, and the availability and helpfulness of the center manager and her part-time colleagues. The diversity of profiles of those who come to work here is both friendly, interesting, and enriching, both professionally and personally.
January 22, 2026
same as the others
same as the others - wanted an virtual office - once contract signed, they say they need me to go physically to verify every documents, instead of VERIFYING first before starting to collect money - Avoid at all cost -
December 22, 2025
Unprompted review
Reply from Regus - 7401 West Charleston Blvd
Hi Meg,
I'm so sorry for your dissatisfaction.
We are legally required to comply with anti-money laundering (AML) and Know Your Customer (KYC) regulations. This verification process is mandated by law. As this is a regulatory requirement, we are unable to activate or provide Virtual Office services until the verification process has been completed in full.
As the review has been posted anonymously, we’re currently unable to identify your specific account or review the details in full.
Please email me at lorraine.brule@regus.com with your company name and/or account reference for me to assist you quickly. Once we have these details, a member of our team will follow up with you directly.
Best,
Lorraine Brule
Global Customer Service at Regus
Office staff is always very friendly…
Office staff is always very friendly and helpful. Our space is very nice, kept clean, and REGUS staff is helpful when we have questions or concwrna.
November 13, 2025
Friendly and courteous
October 7, 2025
The staff at the front desk
The staff at the front desk, Rose, Alejandra, Alex, they are terrific.
August 10, 2025
Prossional and friendly staff
Prossional and friendly staff. Facility clear and appropriate. Easy registration and booking process. Appreciate your service.
July 26, 2025
same as always pretty good
April 9, 2025
I initially rated Regus Boksburg three…
I initially rated Regus Boksburg three stars based on my honest experience. However, I was unexpectedly pressured by a staff member to change my rating to five stars, which left me feeling uncomfortable and undermined. A genuine review should reflect a customer’s true experience, not be forced or influenced. Professionalism and respect for client feedback are crucial in the service industry. Unfortunately, this encounter discouraged me from returning to the center. I hope management takes note and fosters a culture where authentic feedback is valued rather than coerced
March 3, 2025
Reply from Regus - 7401 West Charleston Blvd
Hi Nthabiseng,
Thanks for sharing your concerns.
I apologise for any offence caused by this situation; it was certainly not our intention.
The centre team were unaware that you had any problems. When your initial survey feedback was received by them, they immediately resolved your issue and asked that you consider updating your satisfaction score in response to this; it was not pressured.
We value all customer feedback as it helps us to improve, and we thank you for taking the time to share your experience.
Kind regards,
Lorraine Brule
Global Customer Service at Regus
Do not rent with this company
Do not rent with this company. We have been waiting over six months for the return of our deposit. Despite numerous follow-ups, they continuously provide appalling excuses like "we need to verify the account." This is unacceptable and deeply unprofessional behavior.
Spaces has blatantly disregarded legal obligations, showing a complete lack of respect for their clients.
Their customer service is equally abysmal. While they offer empty apologies and promises of escalation, no action is ever taken to resolve the issue. Their behavior is not just unethical; it is also potentially unlawful.
This company should be ashamed of how it treats its customers. I strongly urge others to avoid Spaces and their services to prevent similar mistreatment and frustration.
January 17, 2025
Unprompted review
Reply from Regus - 7401 West Charleston Blvd
Hi James, we understand how important your return of retainer is and our standard timeline has not been met on this occasion. For this, we deeply apologise.
Due to an unforeseen issue with your payment, it will have to be rerun which has caused this delay.
Again, we sincerely apologise for the inconvenience this may have caused. We are pleased to confirm that your refund has been reprocessed as per the details we have shared with you.
We appreciate your business.
Best,
Lorraine Brule
Global Customer Service at Spaces
This has to be the worst service…
This has to be the worst service oriented business I’ve ever come across. I was charged a late fee on an invoice before they credited me the previous invoice that I paid the month prior. It’s another case of the accounts receivable department being the quickest in the office and accounts payable being the slowest.
Piece of advice, take care of the only source of income you have or expect to lose it.
July 10, 2024
Unprompted review
Reply from Regus - 7401 West Charleston Blvd
Hello Hunter,
We are sorry for your experience.
I understand that you had some delays whilst transferring your accounts. We recognise that there were delays in us refunding your overpayment but you also had invoices that were pending payment. With that said, we’ve credited the late fees on this occasion to help ensure your business can continue smoothly.
Thank you for your understanding.
Best,
Michelle Spire
Assistant Global Customer Service at Regus
The worst company I every talked to…
The worst company I every talked to charging me for three days and steady harassing me I never use the service and I canceled after two days and the company is still trying to say I owe them money
June 10, 2024
Reply from Regus - 7401 West Charleston Blvd
Hi Douglass,
I’m sorry if you felt the need to escalate this.
On 15 April you signed an agreement for a business address in one of our centres in St Louis on a 24 month agreement. Due to the commitment length, we offered you a favourable monthly fee.
We have several options on terms, products and locations to try and suit everyone’s circumstances, but we also have a business to run and cannot cancel an agreement earlier than its specific end date.
A member of my team has already been in touch to provide the details.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
The front staff.
December 7, 2023
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