Regus - Alberta, Calgary - Quarry Park Reviews 8

TrustScore 4 out of 5

4.2

160 Quarry Park Boulevard South East, Suite 300, T2C 3G3 Calgary, AB, CA


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Rated 3 out of 5 stars

Overall the facility is very nice. It's visually pleasing and well taken care of. The team at the front are knowledgeable, kind and professional and the common space is lovely. My only complaint is... See more

Company replied

Rated 5 out of 5 stars

The front staff are very helpful and a delight to work with . Love the location , nice to have options outside of the core .

Rated 5 out of 5 stars

The staff are your best asset, the kitchen facilities are great, and the lobby area is adequate.


Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • 160 Quarry Park Boulevard South East, Suite 300, T2C 3G3, Calgary, AB, Canada

  • 4039840500

4.2

Great

TrustScore 4 out of 5

8 reviews

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Rated 3 out of 5 stars

Visually pleasing, but no soundproofing

Overall the facility is very nice. It's visually pleasing and well taken care of. The team at the front are knowledgeable, kind and professional and the common space is lovely. My only complaint is with how poorly the offices are sound-proofed. It's a drop ceiling, and the walls do not go all the way to the actual ceiling, so there very little sound privacy. If there are people in the offices next to me I can hear every word they say, and I'm sure they can hear me, so for privacy or confidentiality, that is a concern. There was a therapy session or something going on across the hall from me, and someone was screaming/crying for over 5 minutes. If I had been on a phone call, the other person on the line would have been able to hear, and that's with both doors shut. I asked when viewing the offices if they were decent for soundproofing and was told yes, but clearly that was a lie, and I'm really disappointed. When I explained the situation, the only options I received were to move into a different office, (for more money) which obviously wouldn't change anything as they're all the same, or to use a white noise machine in my office to drown out the other people. If I had known how loud it was going to be, I probably wouldn't have chosen to rent this space. I strongly recommend Regus invests in better ceiling tiles that have some noise muffling, or take that into account when doing the office build-out on future locations. The sound privacy is truly not much better than an open cubical. The space is really nice though, so a tiny improvement could make such a difference for renters.

November 28, 2024
Regus - Alberta, Calgary - Quarry Park logo

Reply from Regus - Alberta, Calgary - Quarry Park

Hi Sarah
I understand that you’re disappointed, and I’d like to help.
I have escalated your comments to the relevant teams and have asked for someone to contact you to assist.
You are also welcome to discuss these situations directly with your local Community Manager.
Should there be anything further I can assist you with, please do not hesitate to contact me at lorraine.brule@regus.com.
Regards,
Lorraine Brule
Global Customer Service at Regus

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