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Regus - Alicante, Business World Alicante Reviews 

11
•
TrustScore 3 out of 5

3.2

Business Center
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Avenida Perfecto Palacio de la Fuente, 1, Antigua casa del mar, 3003 Alicante, ES

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917904641

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Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Contact info

  • Avenida Perfecto Palacio de la Fuente, 1, Antigua casa del mar, 3003, Alicante, Spain

  • 917904641

3.2

Average

TrustScore 3 out of 5

11 reviews

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3.2

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(11)

2,808 reviews in the last 12 months

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Rated 1 out of 5 stars

Very unprofessional management from IWG…

Very unprofessional management from IWG & Regus. The facility lacks basic hygienic standards and functionality. The facility lost power for 3 business days without notice and no explanation was given until the situation was resolved, very poor management as said. We requested some form of compensation, instead we received a bill for the following month and no compensation. We might have stayed if it wasn't for a specific employee from IWG/Regus, this person will be receiving a formal complaint.

Additionally, we complained about a clear safety risk and were instead told it is "perfectly normal" to have an ant infestation by the coffee machine.. I know, it doesn't sound real, but it is unfortunately. After seeing many facilities around Europe, this one is by far the worst. Strongly advise against pursuing a contract with this facility.

October 7, 2025
Unprompted review
Regus - Alicante, Business World Alicante logo

Reply from Regus - Alicante, Business World Alicante

Hi Jack,
I’m very sorry to hear about your disappointing experience.
The regular maintenance of our facilities, in all Regus locations, as well as the welfare of all visitors, customers and staff members, is extremely important to us.
My team have contacted you to get more information and I have also immediately asked the Manager of your centre to look into this as a priority.
Your satisfaction is very important, therefore, we’ll make the relevant enquiries and aim to put matters right as soon as we can. Where appropriate, we’ll also take steps to prevent the situation from happening again.
Please remember that your centre team is available to answer any of your queries but feel free to email me at Lorraine.brule@regus.com for further support.
Best,
Lorraine Brule
Global Customer Service at Regus

Rated 1 out of 5 stars

The cleanliness and air conditioning

The cleanliness, in general, leaves a lot to be desired, there is dust in all the offices, only is clean the trash cans, but not the dust on top of the cabinets, for example. The windows have not been cleaned for more than 6 months, it is a shame, since this office has great views.
And speaking of air conditioning, the device we have cannot be fixed and we are waiting for a split, I can't remember since when, we have spent the heat waves with a fan that we brought from home, just like last winter that we had to install a stove

September 17, 2023
Regus - Alicante, Business World Alicante logo

Reply from Regus - Alicante, Business World Alicante

Hi Ana,
I understand that you’re disappointed, and I’d like to help.
The regular maintenance of our facilities, in all Regus locations, as well as the welfare of all visitors, customers and staff members, are extremely important to us.
Regardless of the reason, I understand how frustrating it can be and apologise if we haven’t provided you with the service that you expect and deserve from Regus.
I’ve already made the relevant inquiries. Your centre team are in contact with you now and will ensure appropriate steps are taken to prevent similar situations from arising again. Thank you again for your feedback which helps us to improve.
Best,
Lorraine Brule
Global Customer Service at Regus

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