Great Response Times and Easy to work with. From the very first call to moving into the office and working, everything has been great! The staff are wonderful, helpful and quick to reply. The prices... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Good customer service and friendly staff members. The price is acceptable. Maintenance of the Gym is some what inadequate, ie: The TV never worked, broken equipment takes sometimes months or over a ye... See more
Company replied
Customers beware of Regus' fraudulent business practices and bogus charges. Read all the agreements with a fine-tooth comb before you. There are many automatic charges for things you may never use or... See more
Company replied
Despite the toilet seats having been broken for months and the HVAC always blowing either hot or cold (never just a comfortable in-between), Regus provides a decent service. I'm able to access my off... See more
Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
3707 East Southern Avenue, 1st and 2nd Floor, 85206, Mesa, AZ, United States
- 4808072227
3.8
Great
4 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Response Times and Easy to work…
Great Response Times and Easy to work with. From the very first call to moving into the office and working, everything has been great! The staff are wonderful, helpful and quick to reply. The prices are reasonable as well.
May 21, 2026
Reply from Regus - Arizona, Mesa - Val Vista
Hi Sarah, thank you so much for your thoughtful review. We’re delighted to hear everything from your first call through to moving into the office has been such a positive experience, and that the team has been helpful and responsive throughout. We truly appreciate your kind feedback and look forward to continuing to support you!
Good customer service and friendly…
Good customer service and friendly staff members. The price is acceptable. Maintenance of the Gym is some what inadequate, ie: The TV never worked, broken equipment takes sometimes months or over a year to be repaired,
April 9, 2026
Reply from Regus - Arizona, Mesa - Val Vista
Hi Jayme, thank you so much for your feedback! We’re delighted to hear you’re happy with the customer service, friendly staff, and pricing. We’re sorry to hear about the issues you mentioned, please raise a ticket via the Help section of your online account so our team can look into this and assist you directly.
Doing alright
Despite the toilet seats having been broken for months and the HVAC always blowing either hot or cold (never just a comfortable in-between), Regus provides a decent service. I'm able to access my office whenever needed, and I appreciate the ability to drop into any Regus office around town.
December 13, 2024
Customers beware of Regus' fraudulent…
Customers beware of Regus' fraudulent business practices and bogus charges. Read all the agreements with a fine-tooth comb before you. There are many automatic charges for things you may never use or need. There is an automatic renewal of the rental agreement, which you must decline several months in advance, or they will charge you. It does not matter that I already told them I only want a six-month rental agreement. They charge you over five hundred dollars for cleaning an empty office space and call it restoration fees ($4.50 per sq ft). The lease agreement did not include the total sq ft of the rental space; you only get that number when moving out. BEWARE OF ALL THE CHARGES. This has been my experience.
May 30, 2024
Reply from Regus - Arizona, Mesa - Val Vista
Hi Esther,
I am sorry to hear of your dissatisfaction.
All of our services and costs are detailed in the agreement you signed. Any that you do not require can be opted out through your online account.
Prior to any renewal, our customers receive courtesy email reminders. These emails have detailed information on prices, terms and the option of ending the agreement if a customer no longer requires our services. Once your agreement with us has been renewed, we confirm it via email. You can check these emails in the Account > Documents section of your online account.
Regarding our restoration service, we provide this for all customers to save time and money, along with the frustration of dealing with multiple outside vendors such as IT & phone technicians. When you moved into your office, we ensured it was all in working order and ready for use. We do the same with each customer and this service is part of your agreement.
A member of my team has been in touch with additional details.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.