Regus - Bangalore, Tejas Arcade Reviews 7

Excellent facility with a productive co-working space experience.

Tejas Arcade Regus Office is a great space to sit down and work, connect with people and has well maintained facilities. The team here is very welcoming.

A Cautionary Tale for Startups -IMPOSSIBLE to Register Your Company Here - A Warning on Faulty Documentation at Regus Tejas Arcade:

Regarding my ONGOING DISPUTE with REGUS & Their Faulty Documentation - READ THIS BEFORE ITS TOO LATE.

Our dispute with Regus at the Tejas Arcade centre in Bangalore has taken a turn that every potential client needs to be aware of.

After we proved that Regus failed to provide a legally compliant business address—due to completely faulty documentation (with the wrong PIN code and address on their GST certification)—it made it impossible for us to register our company, rendering their core service useless. After much back and forth, we finally received a response from their Senior Management.

Their official offer was to grant us an "early termination" on one condition: Regus would illegally keep our ENTIRE refundable security deposit for no reason whatsoever.

The company informed us that while our termination was approved, it was granted on the condition that our security retainer would not be refunded.

This "early termination" is not a matter of convenience. This is a termination necessitated by a material breach of contract and misrepresentation by Regus. The company failed to provide the legally compliant business address it was contractually obligated to deliver, rendering the service unusable from the start.

This action is unacceptable and constitutes an illegal act for two main reasons:

1. Illegal Forfeiture of Security Retainer: As the party in material breach, Regus has no legal right to penalize us for a termination caused by their own service failures. This is an unlawful seizure of our entire security deposit.

2. Refund for Rental Services Not Rendered: The core service we paid for—a legally compliant business address—was never actually provided. Since the primary purpose of our agreement was unfulfilled, we are entitled to the return of all payments made.

Regus breached its own contract, yet they are holding our security deposit hostage. This is an act of bad-faith negotiation and feels like an attempt at extortion.

When we questioned the legal basis for this, demanding to know why our funds were being seized, the company's official response was that they had provided the best solution based on the current scenario.

The "best solution" for whom? Certainly not for us, the client who paid for a service that was never delivered. This response is a complete evasion of responsibility.

Here are the facts for anyone considering Regus:

A. Regus Breached the Contract: They failed to provide the necessary documentation for a legally registrable business address.

B. Their "Solution" is Illegal: A security deposit can only be withheld for damages, not as a penalty for their own negligence.

C. They Ignore Their Failures: They refuse to address their core negligence and instead offer a "solution" that further penalizes their client.

This isn't just about one bad experience. This is about a company's process that seems designed to take your money while failing to deliver on its most fundamental promises. If you are a startup looking for a registered office address, I would strongly urge you to reconsider using Regus.

*RESPONSE TO Lorraine Brule*

You claim we "rejected" an offer of further documentation (BR NOC) from the Local Team. This is NOT true, and Let me add the Context: The first NOC they provided was from REGUS, INDIA MCA Website, immediately rejected that with Rejection NOTE - saying - you need the give NOC from those 3 individual owners (whose name the UTILITY/electricity Bill as Address proof is there).

The 2nd time the BR NOC your team offered was from a third-party company , but the proof of address (electricity bill) was in the names of 3 different private individuals. There was no legal link between these documents, which is precisely why our government registration was rejected in the first place.

We did not reject a solution. We rejected another piece of useless documentation that would have failed again.

Instead of taking responsibility for providing faulty, mismatched legal documents, Regus is now trying to publicly blame the client. This is a perfect example of the bad-faith negotiation we have faced throughout this process. The core issue remains: Regus failed to provide the legally compliant address they sold us.

Amazing Regus, my favorite in India.

Manager is helpful and organized.

I feel in home and more productive when I go to Regus.

1. Friendly staff and their responses to our concerns
2. Ambience
3. Meeting rooms
4. Clean and neat
5. Flexibility to work in any location
6. Requests are accommodative
7. Coffee and Tea
8. Getting to know with other people

Improvement:
1. Car parking is a challenge considering location
2. Increase additional hours to utilise meeting rooms as a compliment. (Example: If company has staff of more then 10 then 3 hours per day and so on..)
3. Keep snacks dispenser machine