Regus - California, Chula Vista - Gateway Chula Vista Reviews 

7
TrustScore 4 out of 5

4.0

333 H Street, Suite 5000, 91910 Chula Vista, CA, US


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Rated 5 out of 5 stars

Whenever I have any problem with Regus in Chula Vista CA, all I have to do is call Humberto, and he corrects it. I have no problems with Regus in Chula Vista, CA. Humberto is a great person,n and he w... See more

Rated 5 out of 5 stars

I like that my requests are attended to very quickly. Always very attentive Rose and Humberto. Pauline CC Services

Rated 1 out of 5 stars

Bad experience never got my retainer is been 9 months is no phone number to call yes email property manager is amazing but corporate service bad service 😑

Company replied


Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • 333 H Street, Suite 5000, 91910, Chula Vista, CA, United States

  • 6195517000

4.0

Great

TrustScore 4 out of 5

7 reviews

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1-star

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4.0

All reviews

(7)

2,760 reviews in the last 12 months

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Rated 5 out of 5 stars
Regus - California, Chula Vista - Gateway Chula Vista logo

Reply from Regus - California, Chula Vista - Gateway Chula Vista

Hi Darrill, many thanks for your kind review! We’re delighted to hear you’re enjoying the convenience and service we provide. We hope to welcome you back again soon!

Rated 1 out of 5 stars

Bad experience

Bad experience never got my retainer is been 9 months is no phone number to call yes email property manager is amazing but corporate service bad service 😑

January 22, 2025
Regus - California, Chula Vista - Gateway Chula Vista logo

Reply from Regus - California, Chula Vista - Gateway Chula Vista

Hello Pablo,
I’m sorry to hear you’ve had this experience.
We fully understand the importance of receiving your refund promptly.
Your agreement ended on 30 April 2024, but we have no records of a refund request having been submitted.
Requesting a refund is easy. You should log into your online account (i.e., myregus.com), select Account > Billing and payments > Deposit / Retainer balances, where a specific section for refund request is available. We will then confirm your payment date and amount.
We sent reminders to you and your centre team in May and August with instructions on how to request your refund.
We then provided an alternative method as an exception but received no response from you.
My team are in contact with you again now. Please respond to them with the necessary details for us to complete your refund, thank you.
Best,
Lorraine Brule
Global Customer Service at Regus

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