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Regus - California, Los Angeles - 12100 Wilshire Blvd Reviews 

1
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TrustScore 3 out of 5

3.2

Business Center
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12100 Wilshire Boulevard, Sawtelle, 8th Floor, 90025 Los Angeles, CA, US

•
3108069300

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Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.

Contact info

  • 12100 Wilshire Boulevard, Sawtelle, 8th Floor, 90025, Los Angeles, CA, United States

  • 3108069300

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

All reviews

(1)

2,707 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst billing experience and SCAM

Worst billing experience and SCAM. They don’t let you remove your payment methods, in order to update payment methods they will charge your card and take the funds. In email and signed verification I cancelled my membership, but continue to be charged and invoiced. No one to call or speak with.

July 8, 2024
Unprompted review
Regus - California, Los Angeles - 12100 Wilshire Blvd logo

Reply from Regus - California, Los Angeles - 12100 Wilshire Blvd

Hi Jay, I’m sorry you felt the need to escalate this.
We ask that all customers pay their invoices with an automated payment method and you will see this in stated in your agreement.
You can update your payment card at any time through the ‘Billing and payments’ area of your online account (Myregus.com) and upon entering a new card you are given the option to use the card to pay any outstanding invoices; please remember that we cannot charge a card without first being given authorisation to do so.
Please email directly at lorraine.brule@regus.com with your account details so that I can assist or alternatively you are free to raise a query through the ‘Help’ section of your online account.
Kind regards,
Lorraine Brule
Global Customer Service at Regus

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