Regus - California, Sacramento - Elk Grove Reviews 

4
TrustScore 4 out of 5

3.9

9245 Laguna Springs Drive, Elk Grove, Suite 200, 95758 Elk Grove, CA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Reservation process was easy. Check in was quick and staff very friendly and accommodating.

Rated 5 out of 5 stars

I have a virtual office contract. The front desk staff is always friendly in person and on phone. Sometimes they even call me to let me know that I have mails, which is a plus, so that I don’t need to... See more

Rated 1 out of 5 stars

your printing and scanning charges are So expensive .which is unjustifiable or economically reviewed. Over charging is unacceptable .You've charged me $ 20 for printing and scanning 6 pages WOW. I'm h... See more

Company replied


Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • 9245 Laguna Springs Drive, Elk Grove, Suite 200, 95758, Elk Grove, CA, United States

  • 9165097000

3.9

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

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3.9

All reviews

(4)

2,745 reviews in the last 12 months

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Rated 1 out of 5 stars

printing and scanning charges are So expensive

your printing and scanning charges are So expensive .which is unjustifiable or economically reviewed. Over charging is unacceptable .You've charged me $ 20 for printing and scanning 6 pages WOW. I'm hyper disappointed

October 13, 2023
Regus - California, Sacramento - Elk Grove logo

Reply from Regus - California, Sacramento - Elk Grove

Hi Younis,
I’m sorry if you felt the need to escalate this.
You accidentally printed many copies instead of the 6 you mention in your review. This resulted in you being charged for the additional ones you selected.
We have already contacted you directly and I am pleased to inform we have arrived at a positive conclusion.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

Rated 5 out of 5 stars

Great front desk staff

I have a virtual office contract. The front desk staff is always friendly in person and on phone. Sometimes they even call me to let me know that I have mails, which is a plus, so that I don’t need to call in and check for mails.

August 15, 2023

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