Regus - California, San Diego - 501 W. Broadway Reviews 

6
TrustScore 4 out of 5

3.8

501 West Broadway, Downtown San Diego, Suite 800, 92101 San Diego, CA, US


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Rated 2 out of 5 stars

New & more problems surfacing: Day Use Offices suddenly stripped of comfy & pretty furniture, chairs, side tables & accessories…of course without prior notice or regular customer input. Longterm tor... See more

Company replied

Rated 5 out of 5 stars

The personnel are terrific ... Anna and Andy are super helpful and friendly. The community area is always clean and well stocked. I have no hesitation inviting clients over or recommending Regus 501... See more

Rated 5 out of 5 stars

Thelma and Vanessa are the best! They make the Regus experience wonderful.


Company details

  1. Business Center
  2. Conference and Meeting Room Service

Written by the company

Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.


Contact info

  • 501 West Broadway, Downtown San Diego, Suite 800, 92101, San Diego, CA, United States

  • 6194004800

3.8

Great

TrustScore 4 out of 5

6 reviews

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3.8

All reviews

(6)

2,600 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great help from you

July 15, 2026
Regus - California, San Diego - 501 W. Broadway logo

Reply from Regus - California, San Diego - 501 W. Broadway

Hi Benito, We're truly happy to hear that we were able to provide you with great help. We appreciate your kind words.

Rated 2 out of 5 stars

New & more problems surfacing

New & more problems surfacing: Day Use Offices suddenly stripped of comfy & pretty furniture, chairs, side tables & accessories…of course without prior notice or regular customer input. Longterm torn carpets in entrance area not fixed or replaced x 1 year now despite reported, bathroom sink water flow turned down to save $$$ so have to run way longer, bathroom floors by urinals not washed by day porter or garbage can emptied mid-day so overflow onto floor, new copy machine not user friendly & takes WAY too long to do simple job. Staff coming & going WAY too often.

August 29, 2023
Regus - California, San Diego - 501 W. Broadway logo

Reply from Regus - California, San Diego - 501 W. Broadway

Hi William,
I am sorry to hear of your dissatisfaction.
The furniture hasn’t been removed from day offices. Your membership allows 10 office bookings per month to any of our centres worldwide, however, doesn’t guarantee a particular office for every visit as the offices are subject to availability. If your booking is in a smaller office, we may not be able to fit the same quantity of furniture as a larger office. If you would like a permanent office in one of our centres we would suggest talking to the local team who will give you pricing and availability.
The carpets were changed last year, as you mentioned, and are not heavily worn.
The water flow is certainly not controlled or restricted by the centre, this is simply not true. Cleaning services are scheduled daily and at our disposal should additional cleaning be needed. There have not been complaints about these things from other customers but if you feel there is the need for additional cleaning please let the local team know and they will request it.
We are sorry if you feel the printer/copier is slow, however, it is not complex and the staff are always available to guide you through the process and with anything else you may need.
Kind regards,
Michelle Spire
Assistant Global Customer Service at Regus

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