I rented a small office from Regus several weeks in a row and it was a great experience. The office space was clean and professional. What truly elevates the experience is the receptionist at the fron... See more
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My last day of renting an office at Regus was January 31st, 2025. I have not received my retainer payment yet and we are almost into April now. It explicitly states that the retainer will be g... See more
Company replied
The staff are extremely welcoming and helpful. They go out of their way to ensure a positive experience for my clients. Great folks!
best place to have office in less
Company replied
Company details
Written by the company
Regus helps businesses find and create the right workplace for their people. Offering choice, flexibility, community, custom workspaces and consistently professional locations all over the world.
Contact info
6203 San Ignacio Avenue Suite 110, 95119, San Jose, CA, United States
- 6692453200
3.9
Great
5 reviews
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best place to have office in less
March 23, 2026
Reply from Regus - California, San Jose - South San Jose
Hi Farooq, many thanks for taking the time to leave us a positive review! We hope you visit us again soon.
Same day response to my service needs.
December 14, 2025
Entirely Unacceptable Actions from Regus
My last day of renting an office at Regus was January 31st, 2025. I have not received my retainer payment yet and we are almost into April now. It explicitly states that the retainer will be given back after 30 days, were well into 60 days and still have not received it.
Also, after submitting several help desk tickets along with contacting my local office, who also submitted tickets, there’s been no response whatsoever.
I am very discouraged with their lack of communication and inability to respond in even the slightest. If the tables were turned and I owed Regus, I can guarantee that they would’ve sent several late fees and threatened legal action by now.
I expect to receive my retainer back ASAP and will keep posting negative reviews across all review websites and take further action as needed.
The local Regus office that I worked from has been helpful but they have also not received any response to their support tickets. This is entirely unacceptable from such a large corporation.
March 23, 2025
Unprompted review
Reply from Regus - California, San Jose - South San Jose
Hi Eric,
We understand how important your return of retainer is, and our standard timeline has not been met on this occasion. For this, we deeply apologise.
Due to an unforeseen issue with your payment, we were required to reprocess your payment.
Your retainer was refunded to your bank account on 01 April 2025. Again, we sincerely apologise for the inconvenience this may have caused.
If you need further details on this matter, please contact my team member who is in touch with you.
Thank you,
Lorraine Brule
Great officer space
I rented a small office from Regus several weeks in a row and it was a great experience. The office space was clean and professional. What truly elevates the experience is the receptionist at the front desk. She greets and opens the door for every client and makes them feel welcome
November 11, 2024
The staff are extremely welcoming and…
The staff are extremely welcoming and helpful. They go out of their way to ensure a positive experience for my clients. Great folks!
November 14, 2023
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